MGMT 3180 Exam 1 Questions and Answers Already Passed Latest Update 2025-2026
___________ creates possession utility - Answers Marketing
Value can only be assessed from the standpoint of _________? - Answers The eyes of the
customer
What is not one of the 7 rights of logistics?
(Transportation, Place, Cost, Time) - Answers Right of transportation is NOT one of the 7 rights
of logistics.
In logistics, processing deals primary with? - Answers The flow of information and the visibility
of shipments during movements and storage.
Because product returns are typically much higher with online sales than w/ in-store sales,
online retailers should: - Answers Understand why customers return products & develop
strategies for reducing the number of returns
The amount of $ spent on logistics in the US... - Answers has increase over time
The largest category of spending within logistics costs in the US today is? - Answers Trucking
costs
In the 1980's, the largest category of logistics spend was? - Answers Inventory carrying cost
Do more developed countries spend more or less on logistics? - Answers Less- because their
logistics systems are more efficient
What has improved logistics in India done? - Answers Raised the standard of living for rural
farmers
Event logistics: - Answers the resources (facilities, people, infrastructure) used to organize,
deliver, and execute an event from initial schedule through teardown
Service logistics are? - Answers focused on all the people, facilities, & supplies in place to
effectively deliver services to customers.
When considering logistics tradeoffs & what type of service level to emphasize, your company
should consider? - Answers what are the most important service characteristics to its
customers
True or False:
As the money we spend on transportation goes up, our cost of lost sales generally goes down? -
Answers True
When considering product fragility, which is NOT true?
, -as fragility increases, so does transportation cost
-as fragility increases, so does packing cost
-as fragility increases, so does warehousing cost
-as fragility increases, so does pilferage cost - Answers -as fragility increases,so does pilferage
cost
True or false:
-Inventory costs go up because more value products tie up more cash? - Answers True
B/C of gov regulations, a standardized trailer can weigh up to no more than 40,000 lbs. What
type of tradeoff does this regulation affect? - Answers logistics vs. weight density
In considering the 8 wastes, what is an example of overproduction? - Answers giving the
customer more product than ordered
What is not one of the 8 wastes?
-Not utilizing staff talent, Kaizen, Inventory, Defects - Answers Kaizen
The waste of motion is? - Answers movement of ppl that does not add value
A kaizen event is? - Answers an event you hold to introduce lean principles in order to improve
processes
What are the 5 S's? (part of the lean principle) - Answers sort, simplify, sweep, standardize,
sustain
In the 5 S's, what is another way to say "simplify"? - Answers there is a place for everything, and
everything is its place
The 5 S's remind us that...? - Answers resiliency matters
Listening to employees suggestions for improvement is an example of which 5S? - Answers
sustain (employees see what is happening first hand. listening to them when they have
suggestions will only help future efforts of the business. AKA: sustain the business)
True or false:
-while logistics costs as a % of GDP have declined in the US, total logistics costs are increasing.
- Answers true
True or false:
-improving logistics efficiency and effectiveness can result in an improved standard of living for
___________ creates possession utility - Answers Marketing
Value can only be assessed from the standpoint of _________? - Answers The eyes of the
customer
What is not one of the 7 rights of logistics?
(Transportation, Place, Cost, Time) - Answers Right of transportation is NOT one of the 7 rights
of logistics.
In logistics, processing deals primary with? - Answers The flow of information and the visibility
of shipments during movements and storage.
Because product returns are typically much higher with online sales than w/ in-store sales,
online retailers should: - Answers Understand why customers return products & develop
strategies for reducing the number of returns
The amount of $ spent on logistics in the US... - Answers has increase over time
The largest category of spending within logistics costs in the US today is? - Answers Trucking
costs
In the 1980's, the largest category of logistics spend was? - Answers Inventory carrying cost
Do more developed countries spend more or less on logistics? - Answers Less- because their
logistics systems are more efficient
What has improved logistics in India done? - Answers Raised the standard of living for rural
farmers
Event logistics: - Answers the resources (facilities, people, infrastructure) used to organize,
deliver, and execute an event from initial schedule through teardown
Service logistics are? - Answers focused on all the people, facilities, & supplies in place to
effectively deliver services to customers.
When considering logistics tradeoffs & what type of service level to emphasize, your company
should consider? - Answers what are the most important service characteristics to its
customers
True or False:
As the money we spend on transportation goes up, our cost of lost sales generally goes down? -
Answers True
When considering product fragility, which is NOT true?
, -as fragility increases, so does transportation cost
-as fragility increases, so does packing cost
-as fragility increases, so does warehousing cost
-as fragility increases, so does pilferage cost - Answers -as fragility increases,so does pilferage
cost
True or false:
-Inventory costs go up because more value products tie up more cash? - Answers True
B/C of gov regulations, a standardized trailer can weigh up to no more than 40,000 lbs. What
type of tradeoff does this regulation affect? - Answers logistics vs. weight density
In considering the 8 wastes, what is an example of overproduction? - Answers giving the
customer more product than ordered
What is not one of the 8 wastes?
-Not utilizing staff talent, Kaizen, Inventory, Defects - Answers Kaizen
The waste of motion is? - Answers movement of ppl that does not add value
A kaizen event is? - Answers an event you hold to introduce lean principles in order to improve
processes
What are the 5 S's? (part of the lean principle) - Answers sort, simplify, sweep, standardize,
sustain
In the 5 S's, what is another way to say "simplify"? - Answers there is a place for everything, and
everything is its place
The 5 S's remind us that...? - Answers resiliency matters
Listening to employees suggestions for improvement is an example of which 5S? - Answers
sustain (employees see what is happening first hand. listening to them when they have
suggestions will only help future efforts of the business. AKA: sustain the business)
True or false:
-while logistics costs as a % of GDP have declined in the US, total logistics costs are increasing.
- Answers true
True or false:
-improving logistics efficiency and effectiveness can result in an improved standard of living for
