9/29/25, 8:19 AM HP Point of Sale Service and Support Assessment EXAM Questions and Answers (Verified Answers) (Latest Update 2025) UPDAT…
HP Point of Sale Service and Support Assessment
EXAM Questions and Answers (Verified Answers)
(Latest Update 2025) UPDATE!!
Save
Terms in this set (37)
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 1/26
,9/29/25, 8:19 AM HP Point of Sale Service and Support Assessment EXAM Questions and Answers (Verified Answers) (Latest Update 2025) UPDAT…
What precautions should D
customers take when
installing the receipt
printer?
A: Never install a roll of
thermal paper before the
power on test has
completed.
B: Do not open the top
receipt cover before the
Windows drivers have
been installed.
C: Do not install OPOS or
JPOS drivers; the HP
receipt printers do not use
these.
D: Never connect the
printer to the computer
when the computer is
powered on.
Which attached D
component controls the
opening and closing of
the cash drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 2/26
, 9/29/25, 8:19 AM HP Point of Sale Service and Support Assessment EXAM Questions and Answers (Verified Answers) (Latest Update 2025) UPDAT…
What is the purpose of the C
Hosiden cable that is
included with the HP
Serial / USB Thermal
Receipt Printer?
A: It is used in certain
regions that require the
connector.
B: It provides an optional
connection to the pole
display.
C: It connects to a
powered USB port on the
POS computer.
D: It connects the receipt
printer to the cash drawer.
What do 3 single beeps D
mean when you scan a
credit card through the HP
MSR?
A: The MSR is
malfunctioning.
B: The card has three bad
tracks of data.
C: The card was not read.
D: There was a good read
on all three tracks.
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 3/26
HP Point of Sale Service and Support Assessment
EXAM Questions and Answers (Verified Answers)
(Latest Update 2025) UPDATE!!
Save
Terms in this set (37)
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 1/26
,9/29/25, 8:19 AM HP Point of Sale Service and Support Assessment EXAM Questions and Answers (Verified Answers) (Latest Update 2025) UPDAT…
What precautions should D
customers take when
installing the receipt
printer?
A: Never install a roll of
thermal paper before the
power on test has
completed.
B: Do not open the top
receipt cover before the
Windows drivers have
been installed.
C: Do not install OPOS or
JPOS drivers; the HP
receipt printers do not use
these.
D: Never connect the
printer to the computer
when the computer is
powered on.
Which attached D
component controls the
opening and closing of
the cash drawer?
A: Pole display
B: 7 inch CFD
C: MSR
D: Receipt printer
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 2/26
, 9/29/25, 8:19 AM HP Point of Sale Service and Support Assessment EXAM Questions and Answers (Verified Answers) (Latest Update 2025) UPDAT…
What is the purpose of the C
Hosiden cable that is
included with the HP
Serial / USB Thermal
Receipt Printer?
A: It is used in certain
regions that require the
connector.
B: It provides an optional
connection to the pole
display.
C: It connects to a
powered USB port on the
POS computer.
D: It connects the receipt
printer to the cash drawer.
What do 3 single beeps D
mean when you scan a
credit card through the HP
MSR?
A: The MSR is
malfunctioning.
B: The card has three bad
tracks of data.
C: The card was not read.
D: There was a good read
on all three tracks.
https://quizlet.com/1084159586/hp-point-of-sale-service-and-support-assessment-exam-questions-and-answers-verified-answers-latest-update-2025-… 3/26
