HROB Exam 3 highlight sheet, CSUS
Amy Mickel Questions and Answers15
strong cultures - ANSWERS -have cohesive sets of values and norms that bind organizational
members together and foster commitment from employees to achieve organizational goals
profession cultures - ANSWERS -employees often receive rewards linked directly to their
performance and to the performance of the company as a whole
production cultures - ANSWERS -employment practices are based on short term employment
according to the needs of the organization and on minimal investment in employees who
perform simple routine tasks
ways to build a strong culture - ANSWERS -develop organizational ceremonies, rites, and
language to help people learn about an organization's values and norms
inspirational approaches - ANSWERS -makes the clear distinction between leaders and
managers
Advantages of charismatic leader are - ANSWERS -can motivate people and lead them towards a
particular goal
Disadvantages of charismatic leaders are - ANSWERS -if you have a charismatic leader that is
unethical, then it can get pretty dark. Hitler is a good example of an unethical charismatic leader
Authentic leaders - ANSWERS -leaders who are true to themselves and know who they are,
know what they believe in and they abide by that. they don`t waiver. great people to work with,
even if you disagree with them with their values or share their beliefs, you know where they are
, coming from. you know where authentic leaders stand. Authentic leaders practice what they
preach.
servant leadership - ANSWERS -leaders who go beyond self interest and help followers grow and
develop. these leaders may work in nonprofit organizations, educators.
trust - ANSWERS -to be an effective leader you have to have your followers and employees trust.
if you do not have their trust, you`ll be an ineffective leader. incredibly important.
Three key characteristics in developing trust - ANSWERS -1. Integrity- are they telling the truth.
are they honest.
2. Benevolence- are they making decisions that are for the greatest good of the company.
3. Ability- have to believe the leader knows what they are doing. have to have the skills and
knowledge.
consequences of trust - ANSWERS -1. trust encourages employees to take risks
2. trust encourages information sharing
3. Groups that trust each other tend to be more effective
4. There is higher productivity when people feel they can trust their leader
mentoring - ANSWERS -a senior employee who sponsors and supports a less experienced
employee
formal mentor - ANSWERS -organization gives you a mentor
informal mentor - ANSWERS -when a relationship is formed between a senior employee and a
less experienced employee and then the senior employee mentor them. this mentor ship is
more effective.
Amy Mickel Questions and Answers15
strong cultures - ANSWERS -have cohesive sets of values and norms that bind organizational
members together and foster commitment from employees to achieve organizational goals
profession cultures - ANSWERS -employees often receive rewards linked directly to their
performance and to the performance of the company as a whole
production cultures - ANSWERS -employment practices are based on short term employment
according to the needs of the organization and on minimal investment in employees who
perform simple routine tasks
ways to build a strong culture - ANSWERS -develop organizational ceremonies, rites, and
language to help people learn about an organization's values and norms
inspirational approaches - ANSWERS -makes the clear distinction between leaders and
managers
Advantages of charismatic leader are - ANSWERS -can motivate people and lead them towards a
particular goal
Disadvantages of charismatic leaders are - ANSWERS -if you have a charismatic leader that is
unethical, then it can get pretty dark. Hitler is a good example of an unethical charismatic leader
Authentic leaders - ANSWERS -leaders who are true to themselves and know who they are,
know what they believe in and they abide by that. they don`t waiver. great people to work with,
even if you disagree with them with their values or share their beliefs, you know where they are
, coming from. you know where authentic leaders stand. Authentic leaders practice what they
preach.
servant leadership - ANSWERS -leaders who go beyond self interest and help followers grow and
develop. these leaders may work in nonprofit organizations, educators.
trust - ANSWERS -to be an effective leader you have to have your followers and employees trust.
if you do not have their trust, you`ll be an ineffective leader. incredibly important.
Three key characteristics in developing trust - ANSWERS -1. Integrity- are they telling the truth.
are they honest.
2. Benevolence- are they making decisions that are for the greatest good of the company.
3. Ability- have to believe the leader knows what they are doing. have to have the skills and
knowledge.
consequences of trust - ANSWERS -1. trust encourages employees to take risks
2. trust encourages information sharing
3. Groups that trust each other tend to be more effective
4. There is higher productivity when people feel they can trust their leader
mentoring - ANSWERS -a senior employee who sponsors and supports a less experienced
employee
formal mentor - ANSWERS -organization gives you a mentor
informal mentor - ANSWERS -when a relationship is formed between a senior employee and a
less experienced employee and then the senior employee mentor them. this mentor ship is
more effective.
