WGU D082: Unit 2, Module 2 (Ethical
Emotional Intelligence) Objective
Assessment Exam With 100% Correct
And Verified Answers
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1 of 31
Term
An individual is with a colleague who is experiencing a very difficult
time and wants to discuss the problem. The individual would like to
respond using a high level of emotional intelligence.
Which action should this individual take to meet this goal?
Change the subject
Listen to the colleague
Give advice immediately
Walk away from the situation
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,9/26/25, 9:14 PM D082: Unit 2, Module 2 (Ethical Emotional Intelligence)
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Acknowledging stakeholders Listen to the colleague
Product director Implement pollution reduction
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2 of 31
Term
Which social responsibility factor influenced the owner's decision to
keep the director in Europe?
Consumers
Suppliers
Investors
Employees
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Shareholders Self-awareness
Fairness Consumers
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, 9/26/25, 9:14 PM D082: Unit 2, Module 2 (Ethical Emotional Intelligence)
3 of 31
Term
Jane regularly goes out to lunch with her coworkers Susan, Rochelle,
Carol, and Bethany. One day, while having lunch, Jane bursts into
tears and tells her coworkers that she has not attended any of her
son's games because her boss wanted her to work those days.
Carol shouts, "Why didn't you call in sick?" Bethany grabs Jane's
hands and says, "I see that this is very upsetting for you."
Susan also grabs Jane's hands and says, "I understand how you feel, I
missed my daughter's dance recital last week!"
Rochelle nods in agreement and says, "Yes, it's not fair . . . you should
file a grievance!"
Which person empathizes with Jane's situation?
Rochelle
Bethany
Susan
Carol
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Shareholders Will change
Bethany Fairness
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