Test Bank for Essentials of Organizational Behaviour 2nd Edition Robbins

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Edition Robbins


EssentialsAofAOrganizationalABehaviour,ASecondACanadianAEditionA(Robbins)
ChapterA1A DiversityAinAOrganizations

1) TheAtwoAmajorAformsAofAworkforceAdiversityAareA andA .
A) surface-levelAdiversity;Adeep-levelAdiversity
B) surface-levelAdiversity;Alateral-levelAdiversity
C) organizational-levelAdiversity;Aindividual-levelAdiversity
D) lateral-levelAdiversity;Adeep-levelAdiversity
E) physical-levelAdiversity;Aintellectual-
levelAdiversityAAnswer:A A
Explanation:A A)ADemographicsAmostlyAreflectAsurface-
levelAdiversity,AnotAthoughtsAandAfeelings,AandAcanAleadAemployeesAtoAperceiveAoneAanotherAthro
ughAstereotypesAandAassumptions.AHowever,AevidenceAhasAshownAthatAasApeopleAgetAtoAknowAon
eAanother,AtheyAbecomeAlessAconcernedAaboutAdemographicAdifferencesAifAtheyAseeAthemselvesAa
sAsharingAmoreAimportantAcharacteristics,AsuchAasApersonalityAandAvalues,AthatArepresentAdeep-
levelAdiversity.
Diff:A2 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Concept
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.

2) DifferencesAinAcharacteristicsAlikeAeducation,Aethnicity,AregionalAbackground,AandAgenderAfor
mApartAofA .
A) individual-levelAdiversity
B) organizational-levelAdiversity
C) lateral-levelAdiversity
D) surface-levelAdiversity
E) deep-
levelAdiversityAAnswer
:A D
Explanation:A D)ASurface-
levelAdiversityArefersAtoAtheAdifferencesAinAcharacteristicsAlikeAeducation,Aupbringing,Awork-
status,AregionalAbackground,AandAgender.ADeep-
levelAdiversity,AonAtheAotherAhand,ArefersAtoAdifferencesAinAindividualAcharacteristicsAlikeApersona
lityAandAvalues.
Diff:A1 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Concept
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.




1
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A A A A A A A A A A

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3) DifferencesAinAcharacteristicsAsuchAasApersonalityAandAvaluesAformApartAofA .
A) surface-levelAdiversity
B) deep-levelAdiversity
C) lateral-levelAdiversity
D) organizational-levelAdiversity
E) individual-
levelAdiversityAAnswer:A B
Explanation:A B)ASurface-
levelAdiversityArefersAtoAtheAdifferencesAinAcharacteristicsAlikeAeducation,Aupbringing,Awork-
status,AregionalAbackground,AandAgender.ADeep-
levelAdiversity,AonAtheAotherAhand,ArefersAtoAdifferencesAinAindividualAcharacteristicsAlikeApersona
lityAandAvalues.
Diff:A1 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Concept
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.

4) WhileAinitialAmeetingsAmayAdependAonAsurface-
levelAdiversityAinAmakingAattemptsAtoAunderstandAotherAindividuals,AstudiesAshowAthatAafterAtimeA
andA
becomeAmoreAimportantAtoAunderstandingAtheAotherAindividual.
A) stereotypes;Aassumptions
B) assumptions;Ajudgments
C) values;Apersonality
D) age;Awisdom
E) gender;Aage
AAnswer:A C

Explanation:A C)AEvidenceAhasAshownAthatAasApeopleAgetAtoAknowAoneAanother,AtheyAbecomeAless
AconcernedAaboutAdemographicAdifferencesAifAtheyAseeAthemselvesAinAtermsAofAmoreAimportantAc

haracteristics,AsuchAasApersonalityAandAvalues,AthatArepresentAdeep-
levelAdiversity.AThisAtypeAofAdiversityAisAmuchAmoreAsubtle,AandAcanAbeAdifficultAtoArecognizeAatA
firstAbecauseAitArelatesAtoAinvisibleApatternsAofAthoughtAandAunstatedA(oftenAnon-
conscious)AculturalAassumptions.
Diff:A3 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Concept
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.




2
CopyrightA©A2020APearsonACanadaAInc
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, DOWNLOAD THE Test Bank for Essentials of Organizational Behaviour 2nd Editi
A A A A A A A A A A

on Robbins A




5) WhichAofAtheAfollowingAstatementsAisAtrueAregardingAsurface-levelAdiversity?
A) Surface-levelAdiversityAwillAovercomeAfundamentalAdifferencesAandApromoteAharmony.
B) Surface-levelAdiversityAcanAco-existAwithAdeep-levelAdiversityAwithinAanAorganization.
C) Surface-levelAdiversityAdoesAnotAaffectAemployees'Aperceptions.
D) Surface-levelAdiversity,AnotAthoughtsAandAfeelings,AisAmostlyAreflectedAinAdemographics.
E) Surface-
levelAdiversityAinAtheAworkforceAcanAbeAeliminatedAbyAeffectiveAdiversityAmanagement.AAnswer:A
D
Explanation:A D)ADemographicsAmostlyAreflectAsurface-
levelAdiversity,AnotAthoughtsAandAfeelings,AandAcanAleadAemployeesAtoAperceiveAoneAanotherAthro
ughAstereotypesAandAassumptions.AHowever,AevidenceAhasAshownAthatAasApeopleAgetAtoAknowAon
eAanother,AtheyAbecomeAlessAconcernedAaboutAdemographicAdifferencesAifAtheyAseeAthemselvesAa
sAsharingAmoreAimportantAcharacteristics,AsuchAasApersonalityAandAvalues,AthatArepresentAdeep-
levelAdiversity.
Diff:A2 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Concept
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.

6) RavinderAandADianeAareAtwoAemployeesAinAanAorganizationAwhoArecentlyAstartedAworkingAtoge
ther.ADianeAisAanAolder,Along-
tenuredAwomanAraisedAinAruralAAlberta,AwhoAachievedAherA currentAlevelAinAtheAorganizationAbyAst
artingAasAaAhighAschoolAgraduateAandAworkingAherAwayAupA theAhierarchy.ARavinderAisAaAyoung,Ar
ecentlyAhiredAmaleAuniversityAgraduateAwithAaAbusinessAdegree,AraisedAinAaAdowntownAneighbour
hoodAinAToronto.AHowever,AbothAareAdeeplyAcommittedAtoAtheirAfamilies,AshareAaAcommonAwayAo
fAthinkingAaboutAimportantAworkAproblems,AlikeAtoAworkAcollaboratively,AandAareAinterestedAinAin
ternationalAassignmentsAinAtheAfuture.AWhichAofAtheAfollowingAdescribesAtheAdiversityAbetweenAth
eseAtwo?
A) lateral-levelAdiversity
B) deep-levelAdiversity
C) surface-levelAdiversity
D) individual-levelAdiversity
E) hierarchical-
levelAdiversityAAnswer:A C
Explanation:A C)AAlthoughAtheseAtwoAemployeesAseemAveryAdifferentAfromAoneAanother,AtheseAar
eAsurface-
levelAdifferences.AIfAtheyAareAableAtoAgetApastAtheseAdifferencesAandAgetAtoAknowAoneAanotherAon
AaAdeeperAlevel,AtheyAwillAlikelyAfindAthatAtheirAdeep-

levelAsimilaritiesAareAmoreAimportantAthanAtheirAsurface-
levelAdifferencesAandAworkAveryAwellAtogether.
Diff:A3 Type:AMC
AACSB:A DiverseAandAmulticulturalAworkAenvironmentsAQue
stACategory:A Application
LO:A 2.1aADescribeAtheAdemographicAcharacteristicsAofAtheACanadianAlabourAforce.




3
CopyrightA©A2020APearsonACanadaAInc
.
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