2025
A medical assessment - ✔✔✔A social worker meets with a young adult client who is concerned because
she has stopped having menstrual periods and has insomnia from night sweats. What type of
assessment would be MOST appropriate?
Ability of the client to remain focused during the interview - ✔✔✔What aspect of a client's behavior
during an interview would BEST help the social worker to assess the communication skills of the client?
Accept the client's decision to decline participation - ✔✔✔A social worker is providing services to a
caregiver who refuses a referral to a community support group. After exploring the client's reasons for
the refusal, what should the social worker do NEXT?
Acknowledge the client's concerns - ✔✔✔A social worker meets with a client who is middle aged. The
client feels depressed about this phase in life and is thinking about having an extramarital affair. What
should the social worker do FIRST?
Acknowledge the parent-child problem - ✔✔✔A social worker interview a client about finding
employment. The client reports being more concerned about issues with a teenage child at home. How
should the social worker FIRST respond to the client's concern?
Acknowledge the women's cultural beliefs - ✔✔✔A social worker is employed at a health clinic in a
neighborhood where the residents are primarily members of ethnic minority groups. The social worker
frequently encounters women who will not agree to health screening tests. They tell the social worker
that the tests will not prevent disease or sickness. What should the social worker do FIRST?
Adapt the style of the report to the needs of the program - ✔✔✔After completing a program evaluation,
what should the social worker do to BEST increase the likelihood that the evaluation results will be
used?
Agency mission and goals - ✔✔✔A new social work employee in an agency will be BEST able to function
within the organization if the social worker has received information regarding the:
,All details that are essential to work with the client - ✔✔✔After each meeting with a client, what
information should the social worker add to the client file?
Allow family members to express their feelings about this issue - ✔✔✔A social worker has referred a
family to a free public health clinic. The family refuses, telling the social worker that family members do
not receive adequate care at public clinics. What should the social worker do FIRST?
An insightful understanding of another person's thoughts and emotions - ✔✔✔What is the BEST
description of empathy?
Arrange for supportive services - ✔✔✔A child welfare social worker meets with parents who have been
reported for neglecting their child. During the interview, the parents say that they are being
overwhelmed with many stressors. What is the BEST action for the social worker to take?
Ask about the underlying meaning of the communication - ✔✔✔A social worker noticed that a client's
verbal and nonverbal communications are incongruent. How can the social worker accurately determine
the client's message?
Ask group members to tell the client how they are being affected by the behavior - ✔✔✔While a social
worker is facilitating a weekly support group, a client becomes very disruptive. What should the social
worker do?
Assess the family as a system - ✔✔✔In utilizing a family oriented approach to service delivery, what
should the social worker do?
Assess the patient's emotional reaction - ✔✔✔A patient whose hand was severed in an accident is
referred to the hospital social worker. What should the social worker do FIRST?
Assessment - ✔✔✔A social worker who is facilitating a group workshop notes that a client has trouble
interacting with the group and becomes tearful when discussing some topics. What process are the
social worker's observations part of?
, Assist in making arrangements for continuation of services - ✔✔✔Social workers anticipating the
interruption of services to clients who are still in need should:
Assist the client in prioritizing her concerns - ✔✔✔In an initial meeting with a social worker, a client says
that medical issues have forced her to stay home and give up social activities. The client reports feeling
depressed and spiritually empty. What should the social worker do FIRST?
Assuring the client that services can be resumed if necessary at some point in the future - ✔✔✔What
task is MOST appropriate for a social worker to perform when terminating a relationship with a client?
Auditory - ✔✔✔What type of hallucination is MOST prevalent for individuals diagnosed with
schizophrenia?
Being determined to do for one's self - ✔✔✔What characteristic BEST describes normal development in
a two-year-old child?
Bruises in the shape of objects - ✔✔✔What indicator of child physical abuse is the MOST distinctive?
Build on strengths associated with the family's heritage - ✔✔✔A school social worker meets with the
parents of a student who was referred for issues related to gang membership. The parents disagree with
the reasons for the referral. They insist that the student was expressing cultural pride and is being
discriminated against. What should the social worker do to BEST achieve a helping relationship with the
student and parents?
Case conference - ✔✔✔A social worker attends a social work staff meeting where cases are presented
for peer review. What type of meeting is this?
Changes and critical incidents in the life of the family - ✔✔✔A social worker in a family services center is
assigned a new family for an intake interview. In collecting the family's history, what should the social
worker focus on FIRST?
Clarifying the roles of the social worker and the client - ✔✔✔Structuring a social work interview means: