PSY 319 - FINAL EXAM QUESTIONS
WITH COMPLETE SOLUTIONS!!
1 of 97
Definition
concerned with MODIFYING or ELIMINATING stressors in the work
environment; most proactive and preventative approaches to
stress management (generally preferred over other interventions)
Ex. work and job design, cognitive restructuring
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Tertiary Prevention Strategies Secondary Prevention Strategies
, Primary Prevention Strategies Quaternary Prevention Strategies
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2 of 97
Definition
- Merit/Equity Norm = hardest working deserve more
rewards (common in U.S.)
- Need Norm = rewards should be related to needs
- Equality Norm = every member gets same rewards (common
in Scandinavia, Japan, China)
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Perceptions of Justice leads to Demand-Control Model
Definitions of what is "fair" in
Distributive Justice Perceptions of Injustice leads to
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, 3 of 97
Definition
frustration leads to stress reaction and individual expends energy to
relieve stress; high self-esteem associated with violence
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Balance Theory Justice Hypothesis
Frustration-Aggression
Hypothesis Cognitive Dissonance Theory
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4 of 97
Definition
extreme state of psychological strain resulting from prolonged
response to chronic job stressors that exceed an individual's
resources to cope with them; 3 components:
1) Emotional Exhaustion
2) Depersonalization
3) Low Personal Accomplishment
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, Burnout Generation
Leader Development Dark Side of Charisma
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5 of 97
Definition
followers emotionally attached to leader, believe leader is endowed
with exceptional qualities. Charismatic leader often emerges during
social crisis; provides radical vision that offers a solution and attracts
followers who believe in the vision
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Strategic Leadership Charismatic Leadership
Virtual Leadership Authentic Leadership
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6 of 97
Definition
Leaders adopt different behaviors with individual subordinates: IN-
GROUP members (found out important info first, considered more
WITH COMPLETE SOLUTIONS!!
1 of 97
Definition
concerned with MODIFYING or ELIMINATING stressors in the work
environment; most proactive and preventative approaches to
stress management (generally preferred over other interventions)
Ex. work and job design, cognitive restructuring
Give this one a try later!
Tertiary Prevention Strategies Secondary Prevention Strategies
, Primary Prevention Strategies Quaternary Prevention Strategies
Don't know?
2 of 97
Definition
- Merit/Equity Norm = hardest working deserve more
rewards (common in U.S.)
- Need Norm = rewards should be related to needs
- Equality Norm = every member gets same rewards (common
in Scandinavia, Japan, China)
Give this one a try later!
Perceptions of Justice leads to Demand-Control Model
Definitions of what is "fair" in
Distributive Justice Perceptions of Injustice leads to
Don't know?
, 3 of 97
Definition
frustration leads to stress reaction and individual expends energy to
relieve stress; high self-esteem associated with violence
Give this one a try later!
Balance Theory Justice Hypothesis
Frustration-Aggression
Hypothesis Cognitive Dissonance Theory
Don't know?
4 of 97
Definition
extreme state of psychological strain resulting from prolonged
response to chronic job stressors that exceed an individual's
resources to cope with them; 3 components:
1) Emotional Exhaustion
2) Depersonalization
3) Low Personal Accomplishment
Give this one a try later!
, Burnout Generation
Leader Development Dark Side of Charisma
Don't know?
5 of 97
Definition
followers emotionally attached to leader, believe leader is endowed
with exceptional qualities. Charismatic leader often emerges during
social crisis; provides radical vision that offers a solution and attracts
followers who believe in the vision
Give this one a try later!
Strategic Leadership Charismatic Leadership
Virtual Leadership Authentic Leadership
Don't know?
6 of 97
Definition
Leaders adopt different behaviors with individual subordinates: IN-
GROUP members (found out important info first, considered more
