NUR280 exam 3 Exam 2025-2026
Questions /Answers Graded A+
A unit manager watches a new RN graduate interacting with a patient. When the RN comes out of the
room, the unit manager says, "I don't know what they taught you in your nursing program, but if I see
you do that again, I will write you up." This example demonstrates:
a. Coercive use of power.
b. Appropriate application of control.
c. Use of informatory power.
d. Use of power to provide coaching. - ANSWERSANS: A
Influence is the process of using power. Influence can involve the punitive power of coercion, as is used
in this example.
A nurse manager is experiencing poor staff morale on her unit. While participating in a baccalaureate
course, the nurse manager had learned that one of the reasons nurses lack power today is probably
because of the past. In the early decades of the profession, nurses lacked power because:
a. Nurses freely chose to defer to physicians and administrators with more education.
b. Women lacked legal, social, and political power because of legal and cultural barriers.
c. The first nursing licensure laws prohibited nurses from making most decisions.
d. Nurses astutely recognized the risks of grabbing too much power too soon. - ANSWERSANS: B
Nursing mirrored the lack of legal, social, and political power that was prevalent in the early decades of
the profession.
A manager relies on his director (immediate supervisor) for advice about enrolling in graduate school to
prepare for a career as a nurse executive. The director may exercise what kinds of power in the
relationship with the manager in this advisory situation?
a. Expert, coercive, and referent
b. Reward, connection, and information
c. Referent, expert, and information
d. Reward, referent, and information - ANSWERSANS: C
, Because the director is in a leadership role, he comes with knowledge or expertise that is required to
assume a leadership role, and he has information that he is willing to share, which gives him the power
of information. The employee sees him as credible and seeks his advice, which gives him referent power.
Amy has worked in the dialysis unit on staff for about 12 years. She is frequently consulted by other
nursing staff regarding protocols and policies on the unit. What type of power is Amy using?
a. Position power
b. Expert power
c. Personal power
d. Competency power - ANSWERSANS: B
According to the types of power outlined in the text, Amy is most likely evidencing expert power in that
she is being consulted regarding areas of knowledge and competency on the unit and is at the same
level, potentially, in the hierarchy as her colleagues.
Susan, an RN in the ED, would like to pursue leadership roles in her career. She is frustrated that others
in her working environment seem to pay little attention to her creative ideas or place her in informal
leadership positions. As her colleague, you want to provide her with helpful feedback. Which of the
following statements will provide feedback as to how she might communicate power and demonstrate
that she is capable of handling other leadership responsibilities?
a. "I find your soft voice and manners very reassuring and calming to patients."
b. "Try using a wider vocabulary and big words so that people will think that you are knowledgeable."
c. "At times, you tend to slump and avoid eye contact when you are talking with colleagues and
families."
d. "Don't worry about what others think of you. If you feel like saying something, say it, even if it hurts
other people's feelings." - ANSWERSANS: C
A powerful image comes from thinking of oneself as powerful and effective, and this is communicated
through posture, maintaining eye contact, treating others with courtesy and respect, and using a firm,
confident voice with vocabulary that is appropriate (which does not necessarily involve using big-
sounding words).
During orientation of new nurse managers, the chief nursing officer stresses strategies that help nurse
managers to achieve a powerful image. Which groups of behaviors best contribute to a powerful image
for the nurse manager?
a. Greeting patients, families, and colleagues with a handshake and a smile; listening carefully when
problems arise
Questions /Answers Graded A+
A unit manager watches a new RN graduate interacting with a patient. When the RN comes out of the
room, the unit manager says, "I don't know what they taught you in your nursing program, but if I see
you do that again, I will write you up." This example demonstrates:
a. Coercive use of power.
b. Appropriate application of control.
c. Use of informatory power.
d. Use of power to provide coaching. - ANSWERSANS: A
Influence is the process of using power. Influence can involve the punitive power of coercion, as is used
in this example.
A nurse manager is experiencing poor staff morale on her unit. While participating in a baccalaureate
course, the nurse manager had learned that one of the reasons nurses lack power today is probably
because of the past. In the early decades of the profession, nurses lacked power because:
a. Nurses freely chose to defer to physicians and administrators with more education.
b. Women lacked legal, social, and political power because of legal and cultural barriers.
c. The first nursing licensure laws prohibited nurses from making most decisions.
d. Nurses astutely recognized the risks of grabbing too much power too soon. - ANSWERSANS: B
Nursing mirrored the lack of legal, social, and political power that was prevalent in the early decades of
the profession.
A manager relies on his director (immediate supervisor) for advice about enrolling in graduate school to
prepare for a career as a nurse executive. The director may exercise what kinds of power in the
relationship with the manager in this advisory situation?
a. Expert, coercive, and referent
b. Reward, connection, and information
c. Referent, expert, and information
d. Reward, referent, and information - ANSWERSANS: C
, Because the director is in a leadership role, he comes with knowledge or expertise that is required to
assume a leadership role, and he has information that he is willing to share, which gives him the power
of information. The employee sees him as credible and seeks his advice, which gives him referent power.
Amy has worked in the dialysis unit on staff for about 12 years. She is frequently consulted by other
nursing staff regarding protocols and policies on the unit. What type of power is Amy using?
a. Position power
b. Expert power
c. Personal power
d. Competency power - ANSWERSANS: B
According to the types of power outlined in the text, Amy is most likely evidencing expert power in that
she is being consulted regarding areas of knowledge and competency on the unit and is at the same
level, potentially, in the hierarchy as her colleagues.
Susan, an RN in the ED, would like to pursue leadership roles in her career. She is frustrated that others
in her working environment seem to pay little attention to her creative ideas or place her in informal
leadership positions. As her colleague, you want to provide her with helpful feedback. Which of the
following statements will provide feedback as to how she might communicate power and demonstrate
that she is capable of handling other leadership responsibilities?
a. "I find your soft voice and manners very reassuring and calming to patients."
b. "Try using a wider vocabulary and big words so that people will think that you are knowledgeable."
c. "At times, you tend to slump and avoid eye contact when you are talking with colleagues and
families."
d. "Don't worry about what others think of you. If you feel like saying something, say it, even if it hurts
other people's feelings." - ANSWERSANS: C
A powerful image comes from thinking of oneself as powerful and effective, and this is communicated
through posture, maintaining eye contact, treating others with courtesy and respect, and using a firm,
confident voice with vocabulary that is appropriate (which does not necessarily involve using big-
sounding words).
During orientation of new nurse managers, the chief nursing officer stresses strategies that help nurse
managers to achieve a powerful image. Which groups of behaviors best contribute to a powerful image
for the nurse manager?
a. Greeting patients, families, and colleagues with a handshake and a smile; listening carefully when
problems arise
