Working in Groups: Communication Principles and Strategies
Isa Engleberg
8th Edition
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,Table Of Contents
Chapter 1: Introduction to Group Communication 1
Chapter 2: Group Development 35
Chapter 3: Participation in Groups 69
Chapter 4: Diversity in Groups 106
Chapter 5: Leadership in Groups 144
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Chapter 6: Verbal and Nonverbal Communication in Groups 178
Chapter 7: Listening and Responding in Groups 214
Chapter 8: Conflict and Cohesion in Groups 244
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Chapter 9: Decision Making and Problem Solving in Groups 279
Chapter 10: Critical Thinking and Argumentation in Groups 318
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Chapter 11: Group Meetings 356
Chapter 12: Group Presentations 378
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, Chapter 1
Introduction to Group Communication
Key: Answer, Page, Type, Learning Objective, Level
Type
A=Applied C=Conceptual F=Factual Level
(1)=Easy; (2)=Moderate; (3)=Difficult
1% Easy
83 % Moderate
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16% Difficult
LO=Learning Objective
SG=Used in Study Guide
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p=page TB_Engleberg_
Chapter 1
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Multiple Choice Single Select
1) According to a study commissioned by the Association of American Colleges and
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Universities (AAC&U) that asked 496 employers to rank the essential learning outcomes
needed by college graduates entering the workforce, which outcome ranked highest?
a) ability to work in teams
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b) critical thinking
c) digital literacy
d) ability to analyze and interpret data
e) the application of knowledge to real-world settings
Answer: a
Learning Objective 1.1: Describe the pervasiveness and importance of group work.
Topic 1.1: The Importance of Groups
, Difficulty Level: Easy
Skill Level: Understand the Concepts
2) The state in which the effective collaboration of group members produces better results than
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