1 | Page
MSSC SAFETY ASSESSMENT
QUESTIONS AND ANSWERS
1. An_________ customer is a person or organization that
receives services or products in exchange for compensation.
a) Internal
b) External
c) In-house
d) Departmental - correct answer- External
2. Improving external customer satisfaction is the main
objective of __________.
a) Customer service department.
b) Retired employees
c) Maintenance departments
d) HR departments. - correct answer- customer service
3. Vendors could be considered what type of customer?
a) Main
b) Substantial
c) Internal
d) External - correct answer- external
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4. Customer satisfaction should always be the first objective
considered when developing _________.
a) Vendors
b) New or improved products
c) Teamwork
d) Training matrix - correct answer- new or improved products
5. The ________ of the product describes the features
requested for the product to perform the tasks for which it was
intended.
a) Form
b) Function
c) Cost
d) Utilization - correct answer- function
6. Product designers should always consider the effects of
tooling design and cost during ___________.
a) Prototype development
b) Process capability studies
c) Team kickoff meetings
d) Maintenance of a machine - correct answer- prototype
development
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7. Product design teams should provide an environment that
encourages ________.
a) Criticize other team members at any time
b) Add their design ideas freely
c) Attend meetings whenever they are available
d) Report team meetings to the boss - correct answer- Add their
design ideas free
8. Teamwork, concurrent engineering, tools and techniques are
needed in order to make _______________.
a) Product introduction
b) Sales
c) Product scam prevention efforts
d) Safety tests - correct answer- Product introduction
9. Engineers working with manufacturing to become aware of
tooling limitations and other problems that may increase
production time and cost is an example of _____________.
a) Brainstorming
b) Product analysis
c) Concurrent engineering
d) Production processing - correct answer- Concurrent
engineering
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10. _______ is a design methodology that designs features into
the product that makes it cheaper to manufacture, while
maintaining its ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP) - correct
answer- Design for Manufacturing and Assembly (DFMA)
11. to be successful ________must be tied to the company's
business plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments - correct answer- team goals
12. A team should develop a spending plan as part of their
decision making process ________________.
a) to ensure that they do not exceed the amount of money
allocated to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
MSSC SAFETY ASSESSMENT
QUESTIONS AND ANSWERS
1. An_________ customer is a person or organization that
receives services or products in exchange for compensation.
a) Internal
b) External
c) In-house
d) Departmental - correct answer- External
2. Improving external customer satisfaction is the main
objective of __________.
a) Customer service department.
b) Retired employees
c) Maintenance departments
d) HR departments. - correct answer- customer service
3. Vendors could be considered what type of customer?
a) Main
b) Substantial
c) Internal
d) External - correct answer- external
,2 | Page
4. Customer satisfaction should always be the first objective
considered when developing _________.
a) Vendors
b) New or improved products
c) Teamwork
d) Training matrix - correct answer- new or improved products
5. The ________ of the product describes the features
requested for the product to perform the tasks for which it was
intended.
a) Form
b) Function
c) Cost
d) Utilization - correct answer- function
6. Product designers should always consider the effects of
tooling design and cost during ___________.
a) Prototype development
b) Process capability studies
c) Team kickoff meetings
d) Maintenance of a machine - correct answer- prototype
development
,3 | Page
7. Product design teams should provide an environment that
encourages ________.
a) Criticize other team members at any time
b) Add their design ideas freely
c) Attend meetings whenever they are available
d) Report team meetings to the boss - correct answer- Add their
design ideas free
8. Teamwork, concurrent engineering, tools and techniques are
needed in order to make _______________.
a) Product introduction
b) Sales
c) Product scam prevention efforts
d) Safety tests - correct answer- Product introduction
9. Engineers working with manufacturing to become aware of
tooling limitations and other problems that may increase
production time and cost is an example of _____________.
a) Brainstorming
b) Product analysis
c) Concurrent engineering
d) Production processing - correct answer- Concurrent
engineering
, 4 | Page
10. _______ is a design methodology that designs features into
the product that makes it cheaper to manufacture, while
maintaining its ability to perform its intended function.
a) Design for Manufacturing and Assembly (DFMA)
b) Design Criteria and Performance (DCP)
c) Design, Manufacture, Deliver (DMD)
d) Design for Production and Performance (DPP) - correct
answer- Design for Manufacturing and Assembly (DFMA)
11. to be successful ________must be tied to the company's
business plan.
a) Team goals
b) Donations to the community
c) The stock market
d) Cross-Training assignments - correct answer- team goals
12. A team should develop a spending plan as part of their
decision making process ________________.
a) to ensure that they do not exceed the amount of money
allocated to the project
b) to ensure that they use all the money allocated to the project
c) in case they are audited
