CMST 2061 CHAPTER 1 UPDATED QUESTIONS AND ANSWERS
Communicators may possess skills and an understanding of what's appropriate in a given situation, but
still lack competence.
True/False - CORRECT ANSWER✅✅True
Which of the following best describes what is meant by communication apprehension?
Select one:
a. A moment of clarity when you fully grasp and understand a message
b. Being anxious about opening your email inbox after not checking it for a week
c. The desire to constantly obtain the latest new media device
d. A fear about communicating with others - CORRECT ANSWER✅✅d. A fear about communicating with
others
Though decoding is an automated behavior that takes place almost instantaneously, decoding and
interpreting message meanings can be complex and challenging.
Select one:
a. False
b. True - CORRECT ANSWER✅✅b. True
Print media are NOT forms addressed in this book.
Select one:
a. True
b. False - CORRECT ANSWER✅✅b. False
Communication competence involves knowing what's appropriate and having the requisite
communication skills to perform. What is the third factor important to defining communication
competence?
a. Perception
, b. Motivation
c. Acknowledging feedback
d. Interpretation - CORRECT ANSWER✅✅b. Motivation
Communication competence in the workplace is characterized by three important elements, including
well-cultivated communication skills and motivation to communicate. What is the third primary
element?
a. Having a strong vocal presence
b. Being well-versed in jargon
c. Knowing what's appropriate
d. Knowing how to use power-differentials to see your viewpoint prevails - CORRECT ANSWER✅✅c.
Knowing what's appropriate
Which of the following is primarily related to Stage 4 of the linear communication model, perceiving the
information as a message.
a. Channeling
b. Attending
c. Deciding
d. Decoding - CORRECT ANSWER✅✅b. Attending
Jane works at a public relations firm and often finds herself almost simultaneously checking email on her
computer, looking at text messages on her cell phone and attempting to converse with a team member
on her office phone. Jane is likely suffering from.
a. Digital nativism
b. Simultaneous transaction effects
c. Information overload
d. Communication apprehension - CORRECT ANSWER✅✅c. Information overload
Communicators may possess skills and an understanding of what's appropriate in a given situation, but
still lack competence.
True/False - CORRECT ANSWER✅✅True
Which of the following best describes what is meant by communication apprehension?
Select one:
a. A moment of clarity when you fully grasp and understand a message
b. Being anxious about opening your email inbox after not checking it for a week
c. The desire to constantly obtain the latest new media device
d. A fear about communicating with others - CORRECT ANSWER✅✅d. A fear about communicating with
others
Though decoding is an automated behavior that takes place almost instantaneously, decoding and
interpreting message meanings can be complex and challenging.
Select one:
a. False
b. True - CORRECT ANSWER✅✅b. True
Print media are NOT forms addressed in this book.
Select one:
a. True
b. False - CORRECT ANSWER✅✅b. False
Communication competence involves knowing what's appropriate and having the requisite
communication skills to perform. What is the third factor important to defining communication
competence?
a. Perception
, b. Motivation
c. Acknowledging feedback
d. Interpretation - CORRECT ANSWER✅✅b. Motivation
Communication competence in the workplace is characterized by three important elements, including
well-cultivated communication skills and motivation to communicate. What is the third primary
element?
a. Having a strong vocal presence
b. Being well-versed in jargon
c. Knowing what's appropriate
d. Knowing how to use power-differentials to see your viewpoint prevails - CORRECT ANSWER✅✅c.
Knowing what's appropriate
Which of the following is primarily related to Stage 4 of the linear communication model, perceiving the
information as a message.
a. Channeling
b. Attending
c. Deciding
d. Decoding - CORRECT ANSWER✅✅b. Attending
Jane works at a public relations firm and often finds herself almost simultaneously checking email on her
computer, looking at text messages on her cell phone and attempting to converse with a team member
on her office phone. Jane is likely suffering from.
a. Digital nativism
b. Simultaneous transaction effects
c. Information overload
d. Communication apprehension - CORRECT ANSWER✅✅c. Information overload
