answered graded A+
Answer: b) improved ability to provide customer value - ANS ✔Benefits of Six Sigma adoption
for an organization include:
a) Increase of waste in processes
b) improved ability to provide customer value
c) all of the above
d) improved stock price
Answer: a) all of the above - ANS ✔Six sigma may be defined as:
a) all of the above
b) a philosophy for managing an organization
c) a set of statistical techniques
d) a method of analysis using scientific principles
Answer: b) because of the system of questioning, data collection, observation, and testing - ANS
✔Why is Six Sigma considered scientific?
a) because of the heavy impact of top management support
b) because of the system of questioning, data collection, observation, and testing
c) because of the extensive training element required
d) because of the impact of cost savings on the bottom line
Answer: c) representing variation in the process - ANS ✔An engineer wants to improve a
process and measures the sigma. What does sigma represent?
a) a way to improve business operation
, b) the value of the product
c) representing variation in the process
d) none of the above
Answer: 4) there are no units - ANS ✔Defects per Million Opportunities (DPMO) is a measure of
performance. What are the units of DPMO?
1) Value, such as dollars
2) 1,000,000
3) feet
4) there are no units
Answer: d) Project schedule - ANS ✔Work breakdown structure deals with:
a) Project Teambuilding
b) Project cost
c) All the above.
d) Project schedule
ANSWER: d) all of the above - ANS ✔Identify a non-value added activity that would be
considered a form of processing muda (i.e., wasteful):
a) Any and all forms of transportation
b) An ergonomically unsound workplace
c) Reworking a product due to poor, initial work.
d) All the above
Answer: a) signing up for college classes - ANS ✔Which of the following is a valued added
activity?
a) signing up for college classes.