TEST BANK for Operations Management, 14th Editio by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management, 14t
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h Editionby William J Stevenson Chapters 1 -
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19
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,Table of Contents x x




Chapter 01 Introduction to Operations Management Cha p
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ter 02 Competitiveness, Strategy, and ProductivityCha pt
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er 03 Forecasting
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Chapter 04 Product and Service Design Cha
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pter 04S Reliability
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Chapter 05 Strategic Capacity Planning forhProducts and Services Cha
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pter 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout
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Chapter 07 Work Design and Measurement Chap t
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er 07S Learning Curves
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Chapter 08 Location Planning and Analysis
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Chapter 08S The Transportation Model Ch a
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pter 09 Management of Quality Chapter 1 0
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Quality Control x




Chapter 10S Acceptance Sampling x x x




Chapter 11 Aggregate Planning and Master Scheduling
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Chapter 12 MRP and ERP x x x x




Chapter 13 Inventory Management Chapter
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14 JIT and Lean Operations Chapter 14S M
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aintenance
Chapter 15 Supply Chain Management Cha
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pter 16 Scheduling
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Chapter 17 Project Management x x x

,Chapter 18 Management of Waiting Lines C
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hapter 19 LinearhProgramming
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Chapter01 Introduction toOperationsManagement x x x x x




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling and pr
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omoting the organization's goods orhservices.
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True False



2. Often, the collective success or failure of companies' operations functions will impact the ab
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ility of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of the tw
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o types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in most or
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ganizations.
True False



5. The greater the degree of customer involvement, the more challenging the design and m
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anagement of operations. x x


True False

, 6. Goods producing organizations are not involved in service activities. T
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rue False



7. Service operations require additional inventory because of the unpredictability of consumer d
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emand.
True False



8. The value of outputs is measured by the prices customers are willing to pay for goods or ser
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vices.
True False



9. The use of models will guarantee the best possible decisions. T
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rue False



10. People who work in the field of operations should have skills that include both knowledge an
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d people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living. Tr
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ue False



12. The operations manager has primary responsibility for making operations system design d
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ecisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology". T
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rue False