Chapter 12: understanding business 10th edition Test Guide.

union - Answer An employee organization whose main goal is representing its members in employee-management negotiation of job-related issues craft union - Answer An organization of skilled specialists in a particular craft or trade knights of labor - Answer The first national labor union; founded 1869 American federation of labor (AFL) - Answer An organization of craft unions that championed fundamental labor issues; founded in 1886 industrial unions - Answer Labor organizations of unskilled and semiskilled workers in mass-production industries such as automobiles and mining congress of industrial organizations (CIO) - Answer union organizations of unskilled workers; broke away from the American Federation of Labor (AFL) in 1935 and rejoined it in 1955 yellow-dog contract - Answer A type of contract that required employees to agree as a condition of employment not to join a union; prohibited by the Norris-LaGuardia Act in 1932 collective bargaining - Answer The process whereby union and management representatives form a labor-management agreement, or contract, for workers certification - Answer Formal process whereby a union is recognized by the National Labor Relations Board (NLRB) as the bargaining agent for the group of employees decertification - Answer The process by which workers take away a union's right to represent them negotiated labor-management agreement (labor contract) - Answer Agreement that sets the tone and clarifies the terms under which management and labor agree to function over a period of time union security clause - Answer provision in a negotiated labor-management agreement that stipulates that employees who benefit from a union must either officially join or at least pay dues to the union