CMN 003V Midterm 1. Lecture 2 - 10
What is the difference between the Basic Model and Transactional Model of
Communication? - answer Basic Model : send message, receive feedback, noise
Transactional Model : same as Basic Model + context, adds in social, relational, +
cultural aspect
What are the three characteristics of effective communication? - answer Being
strategic : purposeful, audience oriented, persuasive
Being professional : appropriate to situation / context, clear + concise, ethical
Being adaptable : culturally sensitive, collaborative
What is the definition of language? – answer system of symbols (words) that we use to
think about + communicate
What is the definition of semantics? – answer meaning of words, meaning within
sentences
What is the definition of pragmatics? – answer consider context in how word's used
What is the definition of denotative meaning? - answercommonly accepted definition
What is the definition of connotative meaning? - answeremotional or attitudinal
response ppl have to a word
What is evasion abstract language? - answerallows speaker to avoid providing specific
details
What is equivocation abstract language? - answeruses words w/unclear definitions
What is euphemism abstract language? - answerinoffensive words that substitute
offensive terms
What is group identification abstract language? - answerinfo about group affiliation
(slang), = high level abstraction
What are characteristics of gender and language? What are men and women known
for? - answerMen : control + hierarchy, interrupts more
Women : communicate, intensifies, qualifiers, tag questions, indirect
, What is situational language in context? - answerdifferent situations call for different use
of words / code-switching
What is relational language in context? - answerlabel, words show closeness, level of
intimacy
What is cultural language in context? - answerdiff. cultures use diff. words to describe
diff. things (American vs. Spanish vs. tribes)
What is the Sapir-Whorf Hypothesis? - answerlanguage influences how we see the
world
What are the basics of nonverbal communication? - answercommunicative : convey
msgs w/words + in addition to words
spontaneous
non-intentional
ambiguous : have multiple meanings
Why do people tend to believe the nonverbal over verbal? - answerppl think nonverbal
is an indicator of truth
What's the difference btwn contact culture + non-contact culture - answercontact culture
: rely more on touch as communication
non-contact culture : touch sensitive or avoid touch
What's the difference btwn how women + men use nonverbal communication? -
answerwomen : more eye contact + pay more attention to verbal + nonverbal cues
What's the difference btwn public-private dimension + informal-formal dimension? -
answerpublic-private dimension : physical space that affects nonverbal communication
informal-formal dimension : perceptions of personal or impersonal situations
How may nonverbal communication communicate status? - answersize of office, where
s.o. sits during a mtg, etc.
What is the expectancy violation theory? - answerhow ppl respond when the nonverbal
expectations they're waiting for aren't met
What are immediacy behaviors? - answerbehaviors that promote a sense of closeness
through a specific verbal, vocal, + visual behavior
What is the difference between the Basic Model and Transactional Model of
Communication? - answer Basic Model : send message, receive feedback, noise
Transactional Model : same as Basic Model + context, adds in social, relational, +
cultural aspect
What are the three characteristics of effective communication? - answer Being
strategic : purposeful, audience oriented, persuasive
Being professional : appropriate to situation / context, clear + concise, ethical
Being adaptable : culturally sensitive, collaborative
What is the definition of language? – answer system of symbols (words) that we use to
think about + communicate
What is the definition of semantics? – answer meaning of words, meaning within
sentences
What is the definition of pragmatics? – answer consider context in how word's used
What is the definition of denotative meaning? - answercommonly accepted definition
What is the definition of connotative meaning? - answeremotional or attitudinal
response ppl have to a word
What is evasion abstract language? - answerallows speaker to avoid providing specific
details
What is equivocation abstract language? - answeruses words w/unclear definitions
What is euphemism abstract language? - answerinoffensive words that substitute
offensive terms
What is group identification abstract language? - answerinfo about group affiliation
(slang), = high level abstraction
What are characteristics of gender and language? What are men and women known
for? - answerMen : control + hierarchy, interrupts more
Women : communicate, intensifies, qualifiers, tag questions, indirect
, What is situational language in context? - answerdifferent situations call for different use
of words / code-switching
What is relational language in context? - answerlabel, words show closeness, level of
intimacy
What is cultural language in context? - answerdiff. cultures use diff. words to describe
diff. things (American vs. Spanish vs. tribes)
What is the Sapir-Whorf Hypothesis? - answerlanguage influences how we see the
world
What are the basics of nonverbal communication? - answercommunicative : convey
msgs w/words + in addition to words
spontaneous
non-intentional
ambiguous : have multiple meanings
Why do people tend to believe the nonverbal over verbal? - answerppl think nonverbal
is an indicator of truth
What's the difference btwn contact culture + non-contact culture - answercontact culture
: rely more on touch as communication
non-contact culture : touch sensitive or avoid touch
What's the difference btwn how women + men use nonverbal communication? -
answerwomen : more eye contact + pay more attention to verbal + nonverbal cues
What's the difference btwn public-private dimension + informal-formal dimension? -
answerpublic-private dimension : physical space that affects nonverbal communication
informal-formal dimension : perceptions of personal or impersonal situations
How may nonverbal communication communicate status? - answersize of office, where
s.o. sits during a mtg, etc.
What is the expectancy violation theory? - answerhow ppl respond when the nonverbal
expectations they're waiting for aren't met
What are immediacy behaviors? - answerbehaviors that promote a sense of closeness
through a specific verbal, vocal, + visual behavior
