Exam 3 - Nursing Communication
The American Academy of Critical Care Nurses says that nurses must be as proficient in __________
skills as they are in clinical skills. - Answer-communication
Effective communication:
- Enables nurses to ______ their patients
- Building blocks of a _____ relationship
- _____ of communication skills and clinical skills
- Supports ______ improvement - Answer-know
professional
Link
continuous
Many experienced nurses identify the quality of their_____ _____ as the single most significant element
in determining their helper effectiveness. - Answer-interpersonal relationships
Process of Communication:
- _____ information
- _____ and _____ meanings
- _____ functioning and _____ - _____ - Answer-exchanging
generating and transmitting
human
well-being
, What are the 3 forms of communication - Answer-verbal
nonverbal
electronic
What are some examples of nonverbal communication? (10) - Answer--touch
-eye contact
-facial expressions
-posture
-gait
-gestures
-general physical appearance
-mode of dress and grooming
-sounds
-silence
This form of nonverbal communication means different things to different people. As nurses, we must
recognize that this means different things to different cultures. It is one of the most effective nonverbal
ways to express feeling of comfort, love, affection, security, anger, frustration, aggression, excitement,
and others. - Answer-touch
This nonverbal form of communication demonstrates a willingness to listen and communicate while the
absence often indicates anxiety or defenselessness. - Answer-eye contact
This nonverbal form of communication is the most expressive part of the body. It can convey messages
of anger, joy, suspicion, sadness, and others. As a professional, you need to learn how to control this. -
Answer-facial expression
The American Academy of Critical Care Nurses says that nurses must be as proficient in __________
skills as they are in clinical skills. - Answer-communication
Effective communication:
- Enables nurses to ______ their patients
- Building blocks of a _____ relationship
- _____ of communication skills and clinical skills
- Supports ______ improvement - Answer-know
professional
Link
continuous
Many experienced nurses identify the quality of their_____ _____ as the single most significant element
in determining their helper effectiveness. - Answer-interpersonal relationships
Process of Communication:
- _____ information
- _____ and _____ meanings
- _____ functioning and _____ - _____ - Answer-exchanging
generating and transmitting
human
well-being
, What are the 3 forms of communication - Answer-verbal
nonverbal
electronic
What are some examples of nonverbal communication? (10) - Answer--touch
-eye contact
-facial expressions
-posture
-gait
-gestures
-general physical appearance
-mode of dress and grooming
-sounds
-silence
This form of nonverbal communication means different things to different people. As nurses, we must
recognize that this means different things to different cultures. It is one of the most effective nonverbal
ways to express feeling of comfort, love, affection, security, anger, frustration, aggression, excitement,
and others. - Answer-touch
This nonverbal form of communication demonstrates a willingness to listen and communicate while the
absence often indicates anxiety or defenselessness. - Answer-eye contact
This nonverbal form of communication is the most expressive part of the body. It can convey messages
of anger, joy, suspicion, sadness, and others. As a professional, you need to learn how to control this. -
Answer-facial expression
