ASAP PACE CERTIFICATION EXAM
ACTUAL EXAM GRADED A+
"Business Writing Process - CORRECT ANSWER=> Prepare > Produce > Proof"
"Business Writing Process: Prepare Element - CORRECT ANSWER=> The purpose
The reader
The information
Outlining"
"Business Writing Process: Produce Element - CORRECT ANSWER=> Create first draft
Remove distractions
Utilize templates
Stop self-criticism
Take breaks"
"Business Writing Process: Proof Element - CORRECT ANSWER=> Read aloud
Print
Don't rely on computer
Get an outside perspective"
"Business Writing Process: Common Errors / Mistakes - CORRECT ANSWER=> Spelling
Grammar
Vocabulary
Style
Format"
"Email Etiquette Elements - CORRECT ANSWER=> Choose recipients carefully
Create effective subject
Use proper etiquette (greetings and closings)
Simplify and shorten
Use formatting features (with caution)
Choose recipients carefully.
Create good and effective subject lines. One subject per email.
Use proper greetings and closings. Hi and thanks.
Simplify and shorten - put action items close to the top!!
Actions are at the top and easy to read.
Use formatting features with caution."
Page | 1
,"Instant Message - CORRECT ANSWER=> Ideal for quick, one-off interactions that are of an immediate
nature - always an interruption"
"Social Media - CORRECT ANSWER=> Assume anything you post is public and will remain online forever"
"Self-Promotion - CORRECT ANSWER=> Art of communicating your value to others"
"Your Brand - CORRECT ANSWER=> What people say about you when you're not in the room"
"Networking - CORRECT ANSWER=> Act or process of expanding your professional connections"
"Effective - CORRECT ANSWER=> Successful in producing desired or intended goals and results"
"Efficient - CORRECT ANSWER=> Achieving maximum productivity with minimum wasted effort or
expense (relationship between inputs and outputs)"
"Confidentiality and Ethics - CORRECT ANSWER=> the act of holding information in confidence, not to be
released to unauthorized individuals."
"Internal Security threat - CORRECT ANSWER=> A security threat caused by individuals or forces within
an organization
employees,"
"external security threat - CORRECT ANSWER=> attacks originating from outside of an organization
hackers, former employees, etc"
"Partners security threat - CORRECT ANSWER=> vendors, people from other organizations"
"Ethics and Communication Security - CORRECT ANSWER=> Do not communicate confidential
information.
like asking how the bosses kids are.
clean desk policy
A security policy requiring employees to keep their areas organized and free of papers. The goal is to
reduce threats of security incidents by protecting sensitive data."
"self-promotion - CORRECT ANSWER=> self-promotion
communicating your value to others.
personal branding
The process by which we "market" ourselves to others; involves highlighting personal strengths, interests
and unique qualities and identifying goals
Networking
Page | 2
,interact with other people to exchange information and develop contacts, especially to further one's
career.
Linkedin
informal job market
referrals to jobs by word of mouth.
You know about an opening before it is advertised.
articulating success
share notable accomplishments - not small ones.
Focus on evidence for the accomplishments.
find everyday opportunity to articulate success.
Always talk about your accomplishments work related.
be mindful of timing and keep it brief about accomplishments. Read the room."
"Project - CORRECT ANSWER=> Fixed time frame
Temporary
Specific pre-defined purpose
Distinct results
High impact/risk
Multi-step
Interconnected tasks
Require involvement of others"
"Task - CORRECT ANSWER=> Ongoing time frame
More routine and operational
Limited impact/risk
Single step
Completed by one person"
"project manager - CORRECT ANSWER=> An individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure the project is
completed on time and on budget
Speaker of PACE training vids"
"Project Owner - CORRECT ANSWER=> Person who initiates or sponsors the project and defines high-
level requirements
ASAP owns the project"
"Stakeholder - CORRECT ANSWER=> People impacted by the outcome of the project
I am a stakeholder in ASAP PACE project"
Page | 3
, "Deliverables - CORRECT ANSWER=> Specific, tangible outcomes produced as a result of the project
slideshows"
"Scope - CORRECT ANSWER=> Goals and parameters of a project"
"Project Success Factors - CORRECT ANSWER=> Was it completed?
On (or under) budget?
On time?
Did it meet the original goal or stated business objective?"
"5 Stages of Project Management - CORRECT ANSWER=> 1. Initiating - ask questions and figure out a
budget, time frame, and leverage. Ask all the questions to do project correctly.
2. Planning (longest) - Breaking down the steps of the project and defining the tasks as well as the
order/sequence of the tasks.
3. Executing (delegation) - Doing of the work. Where we communicate to others what their job is. Who
what when where why. Indirect authority comes into play here. to delegate tasks to others.
4. Monitoring and Controlling - making sure people are doing what you need them to do. Make sure
people are on time and on task, on target.
5. Closing - wrapping things up and making sure the project is totally complete. Check the outcomes of
the project. Reward people involved."
"Precedent Task - CORRECT ANSWER=> Must be completed before another task can be done.
ex: research"
"Dependent Task - CORRECT ANSWER=> Can only be done after another task is completed
ex: purchase software based off of the research"
"Concurrent Task - CORRECT ANSWER=> Can be completed at the same time as another task
ex: install software and create training materials based off of the software"
"Safety Margin - CORRECT ANSWER=> Additional time added to estimates to deal with the unexpected
(50%)
things might go wrong, so add safety margin in the form of extra weeks or extra budget."
"Project Management Software - CORRECT ANSWER=> MS Project (Gold Standard) official project
managers use this.
Google Docs - cloud based and collaborative
MS Office
Page | 4
ACTUAL EXAM GRADED A+
"Business Writing Process - CORRECT ANSWER=> Prepare > Produce > Proof"
"Business Writing Process: Prepare Element - CORRECT ANSWER=> The purpose
The reader
The information
Outlining"
"Business Writing Process: Produce Element - CORRECT ANSWER=> Create first draft
Remove distractions
Utilize templates
Stop self-criticism
Take breaks"
"Business Writing Process: Proof Element - CORRECT ANSWER=> Read aloud
Don't rely on computer
Get an outside perspective"
"Business Writing Process: Common Errors / Mistakes - CORRECT ANSWER=> Spelling
Grammar
Vocabulary
Style
Format"
"Email Etiquette Elements - CORRECT ANSWER=> Choose recipients carefully
Create effective subject
Use proper etiquette (greetings and closings)
Simplify and shorten
Use formatting features (with caution)
Choose recipients carefully.
Create good and effective subject lines. One subject per email.
Use proper greetings and closings. Hi and thanks.
Simplify and shorten - put action items close to the top!!
Actions are at the top and easy to read.
Use formatting features with caution."
Page | 1
,"Instant Message - CORRECT ANSWER=> Ideal for quick, one-off interactions that are of an immediate
nature - always an interruption"
"Social Media - CORRECT ANSWER=> Assume anything you post is public and will remain online forever"
"Self-Promotion - CORRECT ANSWER=> Art of communicating your value to others"
"Your Brand - CORRECT ANSWER=> What people say about you when you're not in the room"
"Networking - CORRECT ANSWER=> Act or process of expanding your professional connections"
"Effective - CORRECT ANSWER=> Successful in producing desired or intended goals and results"
"Efficient - CORRECT ANSWER=> Achieving maximum productivity with minimum wasted effort or
expense (relationship between inputs and outputs)"
"Confidentiality and Ethics - CORRECT ANSWER=> the act of holding information in confidence, not to be
released to unauthorized individuals."
"Internal Security threat - CORRECT ANSWER=> A security threat caused by individuals or forces within
an organization
employees,"
"external security threat - CORRECT ANSWER=> attacks originating from outside of an organization
hackers, former employees, etc"
"Partners security threat - CORRECT ANSWER=> vendors, people from other organizations"
"Ethics and Communication Security - CORRECT ANSWER=> Do not communicate confidential
information.
like asking how the bosses kids are.
clean desk policy
A security policy requiring employees to keep their areas organized and free of papers. The goal is to
reduce threats of security incidents by protecting sensitive data."
"self-promotion - CORRECT ANSWER=> self-promotion
communicating your value to others.
personal branding
The process by which we "market" ourselves to others; involves highlighting personal strengths, interests
and unique qualities and identifying goals
Networking
Page | 2
,interact with other people to exchange information and develop contacts, especially to further one's
career.
informal job market
referrals to jobs by word of mouth.
You know about an opening before it is advertised.
articulating success
share notable accomplishments - not small ones.
Focus on evidence for the accomplishments.
find everyday opportunity to articulate success.
Always talk about your accomplishments work related.
be mindful of timing and keep it brief about accomplishments. Read the room."
"Project - CORRECT ANSWER=> Fixed time frame
Temporary
Specific pre-defined purpose
Distinct results
High impact/risk
Multi-step
Interconnected tasks
Require involvement of others"
"Task - CORRECT ANSWER=> Ongoing time frame
More routine and operational
Limited impact/risk
Single step
Completed by one person"
"project manager - CORRECT ANSWER=> An individual who is an expert in project planning and
management, defines and develops the project plan, and tracks the plan to ensure the project is
completed on time and on budget
Speaker of PACE training vids"
"Project Owner - CORRECT ANSWER=> Person who initiates or sponsors the project and defines high-
level requirements
ASAP owns the project"
"Stakeholder - CORRECT ANSWER=> People impacted by the outcome of the project
I am a stakeholder in ASAP PACE project"
Page | 3
, "Deliverables - CORRECT ANSWER=> Specific, tangible outcomes produced as a result of the project
slideshows"
"Scope - CORRECT ANSWER=> Goals and parameters of a project"
"Project Success Factors - CORRECT ANSWER=> Was it completed?
On (or under) budget?
On time?
Did it meet the original goal or stated business objective?"
"5 Stages of Project Management - CORRECT ANSWER=> 1. Initiating - ask questions and figure out a
budget, time frame, and leverage. Ask all the questions to do project correctly.
2. Planning (longest) - Breaking down the steps of the project and defining the tasks as well as the
order/sequence of the tasks.
3. Executing (delegation) - Doing of the work. Where we communicate to others what their job is. Who
what when where why. Indirect authority comes into play here. to delegate tasks to others.
4. Monitoring and Controlling - making sure people are doing what you need them to do. Make sure
people are on time and on task, on target.
5. Closing - wrapping things up and making sure the project is totally complete. Check the outcomes of
the project. Reward people involved."
"Precedent Task - CORRECT ANSWER=> Must be completed before another task can be done.
ex: research"
"Dependent Task - CORRECT ANSWER=> Can only be done after another task is completed
ex: purchase software based off of the research"
"Concurrent Task - CORRECT ANSWER=> Can be completed at the same time as another task
ex: install software and create training materials based off of the software"
"Safety Margin - CORRECT ANSWER=> Additional time added to estimates to deal with the unexpected
(50%)
things might go wrong, so add safety margin in the form of extra weeks or extra budget."
"Project Management Software - CORRECT ANSWER=> MS Project (Gold Standard) official project
managers use this.
Google Docs - cloud based and collaborative
MS Office
Page | 4
