bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
9th Edition
bbbb bbbb
Chapter 01: The Patient Interview
bbbb bbbb bbbb bbbb
MULTIPLE CHOICE bbbb
1. The respiratory care practitioner is conducting a patient interview. The main
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
purpose of this interview is to:
bbbb bbbb bbbb bbbb bbbb bbbb
a. review data with the patient. bbbb bbbb bbbb bbbb
b. gather subjective data from the patient. bbbb bbbb bbbb bbbb bbbb
c. gather objective data from the patient. bbbb bbbb bbbb bbbb bbbb
d. fill out the history form or checklist.
bbbb bbbb bbbb bbbb bbbb bbbb
ANS: B b b b b
The interview is a meeting between the respiratory care
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb practitioner and the
bbbb bbbb bbbb
patient. It allows the collection of subjective data
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb about the patient’s
bbbb bbbb bbbb
feelings regarding his/her condition. The history should
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbbbe done before the
bbbb bbbb bbbb
interview. Although data can be reviewed, that isnot
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb the primary purpose
bbbb bbbb
of the interview.
bbbb bbbb bbbb
2. For there to be a successful interview, the respiratory therapist must:
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
a. provide leading questions to guide the patient. bbbb bbbb bbbb bbbb bbbb bbbb
b. reassure the patient. bbbb bbbb
c. be an active listener. bbbb bbbb bbbb
d. use medical terminology to show knowledge of the subject matter.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
ANS: b b b b C
The personal qualities that a respUir at oSr y tNh e r aTp i s t m u Os t have to conduct a
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
successful interview include being an active listener, having a genuine concern for the
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
patient, and having empathy. Leading questions must be avoided. Reassurance may
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
provide a false sense of comfort to
bbbb bbbb the
bbbb patient. bbbb bbbb bbbb bbbb b b b b b b b b
Medical jargon can sound exclusionary and paternalistic to a patient.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
3. Which of the following would be found on a history form?
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
1. Age
2. Chief complaint bbbb
3. Present health bbbb
4. Family history bbbb
5. Health insurance providera. 1, bbbb bbbb bbbb
4
b. 2, 3 bbbb
c. 3, 4, 5 bbbb bbbb
d. 1, 2, 3, 4 bbbb bbbb bbbb
ANS: D b b b b
Age, chief complaint, present health, and family history are typically found on a
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
health history form because each can impact the patient’s health. Health
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
insurance provider information, while needed forbilling purposes, would not be
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
found on the history form.
bbbb bbbb bbbb bbbb bbbb
, 4. External factors the respiratory care practitioner should make efforts to provide
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
during an interview include which of the following?
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
1. Minimize or prevent interruptions. bbbb bbbb bbbb
2. Ensure privacy during discussions. bbbb bbbb bbbb
3. Interviewer is the same sex as the patient to prevent bias. bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
4. Be comfortable for the patient and interviewer.
bbbb bbbb bbbb bbbb bbbb bbbb
a. 1, 4 bb b b
b. 2, 3 bbbb
c. 1, 2, 4 bbbb bbbb
d. 2, 3, 4 bbbb bbbb
ANS: C b b b b
External factors, such as a good physical setting, enhance the interviewing process.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
Regardless of the interview setting (the patient’s bedside, a crowded emergency room,
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
an office in the hospital or clinic, or the patient’s home), efforts should be made to
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
(1) ensure privacy, (2) prevent interruptions, and (3) secure a comfortable physical
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
environment (e.g., comfortable room temperature, sufficient lighting, absence of noise).
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
An interviewer of either gender, who acts professionally, should be able to interview
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
a patient of either gender.
bbbb bbbb bbbb bbbb bbbb
5. The respiratory therapist is conducting a patient interview. The therapist
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
chooses to use open-ended questions. Open-ended questions allow the
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
therapist to do which of the following?
bbbb bbbb bbbb bbbb bbbb bbbb bbbb
1. Gather information when a patient introduces a new topic.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
2. Introduce a new subject area. bbbb bbbb bbbb bbbb
3. Begin the interview process. bbbb bbbb bbbb
4. Gather specific information. bbbb bbbb
a. 4 NURSINGTB.COM
b. 1, 3 bbbb
c. 1, 2, bbbb
3 bbbb
d. 2, 3, bbbb
4 bbbb
ANS:
C b b b b
An open-ended question should be used to start the interview, introduce a new
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
section of questions, and gather more information from a patient’s topic. Closed or
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
direct questions are used to gather specific information.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
6. The direct question interview format is used to:
bbbb bbbb bbbb bbbb bbbb bbbb bbbb
1. speed up the interview. bbbb bbbb bbbb
2. let the patient fully explain his/her situation.
bbbb bbbb bbbb bbbb bbbb bbbb
3. help the respiratory therapist show empathy.
bbbb bbbb bbbb bbbb bbbb
4. gather specific information. bbbb bbbb
a. 1, 4 bb b b
b. 2, 3 bbbb
c. 3, 4 bb b b
d. 1, 2, 3 bbbb bbbb
ANS: A b b b b
Direct or closed questions are best to gather specific information and speed up the
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
interview. Open- ended questions are best suited to let the patient fully explain
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
his/her situation and possibly help the respiratory therapist show empathy.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
, 7. During the interview the patient states, ―Every time I climb the stairs I have
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
to stop to catch my breath.‖ Hearing this, the respiratory therapist replies,
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
―So, it sounds like you get short of breath climbing stairs.‖ This
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
interviewing technique is called:
bbbb bbbb bbbb bbbb
a. clarification.
b. modeling.
c. empathy.
d. reflection.
ANS: D b b b b
With reflection, part of the patient’s statement is repeated. This lets the patient know that
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
what he/she said was heard. It also encourages the patient to elaborate on the
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
topic.
bbbb
Clarification, modeling, and empathy are other communication techniques. bbbb bbbb bbbb bbbb bbbb bbbb bbbb
8. The respiratory therapist may choose to use the patient interview technique
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
of silence in which of the following situations?
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
a. To prompt the patient to ask a question
bbbb bbbb bbbb bbbb bbbb bbbb bbbb
b. After a direct question bbbb bbbb bbbb
c. After an open-ended question bbbb bbbb bbbb
d. To allow the patient to review his/her history
bbbb bbbb bbbb bbbb bbbb bbbb bbbb
ANS: C b b b b
After a patient has answered an open-ended question, the respiratory therapist should
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
pause (use silence) before asking the next question. This pause allows the patient to
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
add something else before moving on. The patient may also choose to ask a
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
question.
bbbb
9. To have the most productive interviewing session, which of the following types of
responses to assist in the interview s h No u URl d t I
S h eGr N eB.s p T ir a tory tOherapist
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bb bbbb b b b bbb
avoid? bbbb
a. Confrontation
b. Reflection
c. Facilitation
d. Distancing
ANS: D b b b b
With confrontation, the respiratory therapist focuses the patient’s attention on an action,
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
feeling, or statement made by the patient. This may prompt a further discussion.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
Reflection helps the patient focus on specific areas and continues in his/her own
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
way. Facilitation encourages patients to say more, to continue with the story. The
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
respiratory therapist should avoid giving advice, using avoidance language, and
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
using distancing language.
bbbb bbbb bbbb
10. When closing the interview, the respiratory therapist should do which of the following?
bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb bbbb
1. Recheck the patient’s vital signs. bbbb bbbb bbbb bbbb
2. Thank the patient. bbbb bbbb
3. Ask if the patient has any questions. bbbb bbbb bbbb bbbb bbbb bbbb
4. Close the door behind himself/herself for patient privacy.
bbbb bbbb bbbb bbbb bbbb bbbb bbbb
a. 2
b. 2, 3 bbbb
c. 1, 3, 4 bbbb bbbb
d. 1, 2, 4 ANS:
bbbb B
bbbb bbbb b b b b