WGU Sales Management D099 Pre-
Assessment Final Exam ( Updated 2025
2026 ) 1 100 Complete Questions &
Answers (Solved) 100% Correct Graded
A+
A retailer is advertising its new product line and
has designed a campaign that includes social
media advertising, print promotional pieces,
online promotions, and a special product launch
event. Which concept is the retailer using to
promote its new product line?
Relationship selling
Integrated marketing communications
Buyer journey
Marketing research - ANSWER-Integrated
marketing communications
,A salesperson wants to get to know a
prospective customer by establishing ongoing
communication to ensure current as well as
future sales. Which sales approach is the
salesperson using?
Transactional
Relationship
Adaptive
Direct - ANSWER-Relationship
A salesperson prepares for a customer meeting
by reviewing the number of products the
customer has purchased since the company
started. The salesperson decides to open the
conversation by reviewing how the company
has consistently provided a trusted product
since the start of the customer relationship
,.How does this salesperson's approach help
achieve sales goals?
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit - ANSWER-It
emphasizes company value to the customer
Every semester, a nationally known textbook
company's salesperson visits each professor at a
college to show what the company offers in the
subject that the professor teaches. The
salesperson hopes the professors will adopt the
book for use in the next academic year. Which
type of salesperson role does this scenario
illustrate?
Trade
Prospector
, Missionary
Technical - ANSWER-Missionary
A small company manufactures automobile
hood ornaments and sells them in a small store
located at one end of the factory. Which type of
sales channel is being used by this company?
Direct
Distributor
Agent
Wholesale - ANSWER-Direct
How does empathy contribute to building a
good relationship with a customer?
By sharing beliefs with clients to build
interactions based on mutual interests
Assessment Final Exam ( Updated 2025
2026 ) 1 100 Complete Questions &
Answers (Solved) 100% Correct Graded
A+
A retailer is advertising its new product line and
has designed a campaign that includes social
media advertising, print promotional pieces,
online promotions, and a special product launch
event. Which concept is the retailer using to
promote its new product line?
Relationship selling
Integrated marketing communications
Buyer journey
Marketing research - ANSWER-Integrated
marketing communications
,A salesperson wants to get to know a
prospective customer by establishing ongoing
communication to ensure current as well as
future sales. Which sales approach is the
salesperson using?
Transactional
Relationship
Adaptive
Direct - ANSWER-Relationship
A salesperson prepares for a customer meeting
by reviewing the number of products the
customer has purchased since the company
started. The salesperson decides to open the
conversation by reviewing how the company
has consistently provided a trusted product
since the start of the customer relationship
,.How does this salesperson's approach help
achieve sales goals?
It emphasizes company value to the customer
It analyzes return on customer investment
It evaluates the cost of customer investment
It calculates net customer profit - ANSWER-It
emphasizes company value to the customer
Every semester, a nationally known textbook
company's salesperson visits each professor at a
college to show what the company offers in the
subject that the professor teaches. The
salesperson hopes the professors will adopt the
book for use in the next academic year. Which
type of salesperson role does this scenario
illustrate?
Trade
Prospector
, Missionary
Technical - ANSWER-Missionary
A small company manufactures automobile
hood ornaments and sells them in a small store
located at one end of the factory. Which type of
sales channel is being used by this company?
Direct
Distributor
Agent
Wholesale - ANSWER-Direct
How does empathy contribute to building a
good relationship with a customer?
By sharing beliefs with clients to build
interactions based on mutual interests
