TEST BANK
MEDICAL ASSISTING ADMINISTRATIVE CLINICAL
COMPETENCIES (MINDTAP COURSE LIST) 10TH EDITION
(CENGAGE, 2025) BY MICHELLE BLESI, ISBN NO;
9798214113586, ALL 58 CHAPTERS COVERED
Page 1
,Test Bank for Medical Assisting Administrative Clinical Competencies (Mindtap Course List)
10th Edition (Cengage, 2025) by Blesi, Isbn no; 9798214113586, all 58 Chapters Covered
Table of Contents
Section I: Medical Assisting Foundations
1. The Medical Assistant, Health Care Team, and Medical Environment
2. Professionalism
3. Legal and Ethical Issues
4. Applying Communication Skills
5. Medical Terminology
Section II: Structure & Function of the Body
6. Body Structure, Anatomic Descriptors, and Genetics
7. The Nervous System
8. The Senses
9. The Integumentary System
10. The Skeletal System
11. The Muscular System
12. The Respiratory System
13. The Circulatory System
14. The Immune System
15. The Digestive System
16. The Urinary System
17. The Endocrine System
18. The Reproductive System
Section III: The Front Office
19. Telephone Communications
20. Written Communications
21. The Office Environment, Computers, and Equipment
Section IV: Beginning the Patient’s Record
22. Scheduling Appointments and Receiving Patients
23. The Medical Record, Documentation, and Filing
Section V: Medical Insurance and Coding
24. Health Insurance
25. Procedural and Diagnostic Coding
Section VI: Revenue Cycle Management
26. Patient Accounts
27. Preparing Insurance Claims and Posting Insurance Payments
28. Patient Billing, Posting Patient Payments, and Collecting Fees
29. Banking Procedures
30. Accounts Payable and Accounting Procedures
Page 2
,Section VII: The Back Office
31. Infection Control and Medical Asepsis
32. The Medical History and Patient Screening
33. Body Measurements and Vital Signs
34. Preparing for Examinations
35. The Physical Exam
Section VIII: Assisting with Examinations
36. Specialty Examinations and Procedures
37. OB/GYN Examinations
38. Pediatric Examinations
39. Geriatrics
40. Mental Health
Section IX: Laboratory Procedures
41. The Physician’s Office Laboratory
42. Specimen Collection and Processing
43. Blood Specimen Collection
44. Diagnostic Testing
Section X: Cardiology & Radiology Procedures
45. Cardiology Procedures
46. Radiology Procedures
Section XI: Minor Surgical Procedures
47. Preparing for Surgery
48. Assisting with Minor Surgery
Section XII: Medication Administration Procedures
49. Pharmacology Fundamentals
50. Measurement Systems, Basic Mathematics, and Dosage Calculations
51. Administering Oral and Non-Injectable Medications
52. Administering Injections and Immunizations
Section XIII: First Aid & Emergencies
53. Emergencies in the Medical Office and the Community
54. First Aid for Accidents and Injuries
Section XIV: Rehabilitation & Healthy Living
55. Rehabilitation
56. Nutrition, Exercise, and Healthy Living
Section XV: Preparing for Employment
57. Practicum and the Job Search
58. Managing the Office
Page 3
, Test Bank for Medical Assisting Administrative Clinical Competencies (Mindtap Course List)
10th Edition (Cengage, 2025) by Blesi, Isbn no; 9798214113586, all 58 Chapters Covered
Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical
assistant MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills
of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing
within their scope of practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
Page 4
MEDICAL ASSISTING ADMINISTRATIVE CLINICAL
COMPETENCIES (MINDTAP COURSE LIST) 10TH EDITION
(CENGAGE, 2025) BY MICHELLE BLESI, ISBN NO;
9798214113586, ALL 58 CHAPTERS COVERED
Page 1
,Test Bank for Medical Assisting Administrative Clinical Competencies (Mindtap Course List)
10th Edition (Cengage, 2025) by Blesi, Isbn no; 9798214113586, all 58 Chapters Covered
Table of Contents
Section I: Medical Assisting Foundations
1. The Medical Assistant, Health Care Team, and Medical Environment
2. Professionalism
3. Legal and Ethical Issues
4. Applying Communication Skills
5. Medical Terminology
Section II: Structure & Function of the Body
6. Body Structure, Anatomic Descriptors, and Genetics
7. The Nervous System
8. The Senses
9. The Integumentary System
10. The Skeletal System
11. The Muscular System
12. The Respiratory System
13. The Circulatory System
14. The Immune System
15. The Digestive System
16. The Urinary System
17. The Endocrine System
18. The Reproductive System
Section III: The Front Office
19. Telephone Communications
20. Written Communications
21. The Office Environment, Computers, and Equipment
Section IV: Beginning the Patient’s Record
22. Scheduling Appointments and Receiving Patients
23. The Medical Record, Documentation, and Filing
Section V: Medical Insurance and Coding
24. Health Insurance
25. Procedural and Diagnostic Coding
Section VI: Revenue Cycle Management
26. Patient Accounts
27. Preparing Insurance Claims and Posting Insurance Payments
28. Patient Billing, Posting Patient Payments, and Collecting Fees
29. Banking Procedures
30. Accounts Payable and Accounting Procedures
Page 2
,Section VII: The Back Office
31. Infection Control and Medical Asepsis
32. The Medical History and Patient Screening
33. Body Measurements and Vital Signs
34. Preparing for Examinations
35. The Physical Exam
Section VIII: Assisting with Examinations
36. Specialty Examinations and Procedures
37. OB/GYN Examinations
38. Pediatric Examinations
39. Geriatrics
40. Mental Health
Section IX: Laboratory Procedures
41. The Physician’s Office Laboratory
42. Specimen Collection and Processing
43. Blood Specimen Collection
44. Diagnostic Testing
Section X: Cardiology & Radiology Procedures
45. Cardiology Procedures
46. Radiology Procedures
Section XI: Minor Surgical Procedures
47. Preparing for Surgery
48. Assisting with Minor Surgery
Section XII: Medication Administration Procedures
49. Pharmacology Fundamentals
50. Measurement Systems, Basic Mathematics, and Dosage Calculations
51. Administering Oral and Non-Injectable Medications
52. Administering Injections and Immunizations
Section XIII: First Aid & Emergencies
53. Emergencies in the Medical Office and the Community
54. First Aid for Accidents and Injuries
Section XIV: Rehabilitation & Healthy Living
55. Rehabilitation
56. Nutrition, Exercise, and Healthy Living
Section XV: Preparing for Employment
57. Practicum and the Job Search
58. Managing the Office
Page 3
, Test Bank for Medical Assisting Administrative Clinical Competencies (Mindtap Course List)
10th Edition (Cengage, 2025) by Blesi, Isbn no; 9798214113586, all 58 Chapters Covered
Chapter 1
1. Medical assisting is probably right for you if you:
a. like to work alone, completing tasks independently.
b. are more comfortable completing a consistent task daily.
c. do not like variety in your job.
d. are interested in a career in an expanding field.
ANSWER: d
POINTS: 1
DIFFICULTY: Medium
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
LEARNING OBJECTIVES: MASS.BLES.22.01.KB02 - Describe the role of the medical
assistant MASS.BLES.22.01.KB03 - List the general responsibilities and skills of the medical
assistant
ACCREDITING STANDARDS: ABHES: MA.A.1.1.d - List the general responsibilities and skills
of the medical assistant
DATE CREATED: 10/27/2020 11:54 AM
DATE MODIFIED: 10/12/2022 5:31 AM
2. Which category of skills includes those that keep medical assistants practicing
within their scope of practice?
a. communication
b. legal and ethical concepts
c. instruction
d. operational functions
ANSWER: b
POINTS: 1
DIFFICULTY: Medium
REFERENCES: Figure 1-4
QUESTION TYPE: Multiple Choice
HAS VARIABLES: False
Page 4
