Summary: The history of management: a global perspective- Wolfgang Pindur and Sandra E. Rogers

SV The history of management:
a global perspective
Inhoudsopgave
1 Introduction.........................................................................................................................................1
2 Classical management movement.......................................................................................................1
2.1 Scientific management.................................................................................................................2
2.2 General administrative management...........................................................................................3
3 Behavioural management movement.................................................................................................6
3.1 Human relations.......................................................................................................................6
4 Quantitative management movement................................................................................................9
5 Modern management movement.....................................................................................................10
5.1 The process approach.................................................................................................................10
5.2 The systems approach................................................................................................................10
5.3 The contingency approach..........................................................................................................12
5.4 Strategic management................................................................................................................12
5.5 Japanese management approach...............................................................................................15
5.6 The excellence approach............................................................................................................16
6 Conclusion.........................................................................................................................................16

1 Introduction
Key of successful management:

the ability to understand and apply modern management principles and techniques effectively

Managers must develop:

 In-depth knowledge of past and present
o Models
o Theories
o Processes
 In order to manage effectively and intelligently

Definition ‘management’

 Socrates
o ‘ a skill separate from technical knowledge and experience’
 Plato
o ‘a separate art and promoted principles of organisation

2 Classical management movement
 1885-1940

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,  Work in factories, home or small shops
 Provide rational and scientific basis for the management of organisations
 Industrialization created need for
o Efficient planning;
o Organising;
o Influencing;
o Controlling
o All work activities
 Two fundamental trusts
o Scientific management
 Improve productivity
o General administrative management
 Examines organisations as total entities
 Focuses on ways to make them more effective and efficient
 Now
o Renewed interest as a method to
 Reduce costs
 Increase productivity
 Re-examine organisational efficiency and effectiveness

2.1 Scientific management
Several management techniques:

 Market research and forecasting
 Planned machine layout and work flow requirements
 …

Accounting and cost analysis: statistical records and control systems that could calculate profits,
costs for each machine

Personnel: training and programmes

Robert Owen

 Father of modern personnel management
 Improved working conditions
 Raising minimum wage
 Providing meals
 …

Charles Babbage

 Mutual interest could exist between workers and owners of factories
 Profit-sharing system whereby workers could profit form their productivity

Henry Varnum

 Need for effective management

20th century: new concerns for productivity

 Businesses were expanding, money was available
 Labour was in short supply

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