Answers9
_____ are expenses incurred when a customer stops buying a product or service from one
business and starts buying it from another. - ANSWERS -Switching costs
A(n) _____ is a business event such as a sale, a purchase, the hiring of a new employee, and the
like. - ANSWERS -Transaction
A(n) _____ is any manipulation of data, usually with the goal of producing information. -
ANSWERS -Process
Data - ANSWERS -a given fact that might take the form of a number, a statement, or a picture.
Information - ANSWERS -facts or conclusions that have meaning within a context.
Process - ANSWERS -any manipulation of data, usually with a goal of producing information.
Subsystems - ANSWERS -components of a larger system-with sub-goals, all contributing to
meeting the main goal.
Closed System - ANSWERS -stands alone, with no connection to another system: nothing flows
in from another system; nothing flows out to another system.
Open System - ANSWERS -interfaces and interacts with other systems.
, Information System (IS) - ANSWERS -consists of all the components that work together to
process data and produce information.
Database - ANSWERS -a large collection of electronic records- connected to the web also be
accessible to other departments such as shipping and manufacturing.
Information Map - ANSWERS -the description of data and information flow within an
organization- shows a network of information subsystems that exchange information with each
other and with the world outside the system.
Information Technology (IT) - ANSWERS -a term that refers to all technologies that collectively
facilitate construction and maintenance of information systems.
Input - ANSWERS -collecting and introducing data.
Output - ANSWERS -the information an IS (information system) produces and displays in the
format most useful to an organization.
Transaction - ANSWERS -a sale, purchase, payment, the hiring of a new employee, and the like.
Transaction Processing System (TPS) - ANSWERS -such as a point-of-sale (POS) machine, scanner,
or camera; or captured online when someone transacts through the web.
Telecommunications - ANSWERS -communication that occurs between computers over
distances.
Supply Chain Management (SCM) - ANSWERS -information systems that support these activities
and are linked to become one of the large IS (information system) providing information on any
stage of a business process. Monitor, control, and facilitate supply chains.