MIS 304 Exam 3 Questions and
Answers17
What is a Firewall? - ANSWERS -- part of a computer system designed to detect intrusion and
prevent unauthorized access to or from a private network
- a "security fence"
What was the Sarbanes-Oxley Act? - ANSWERS -* addresses financial controls
- companies must demonstrate that controls are in place
- companies must preserve evidence documenting compliance
- information systems typically used to meet compliance requirements
- growing need for IS auditors
What is Order-to-Cash Process? - ANSWERS -* process of selling goods or services and collecting
revenue for them
Functional Areas:
- marketing and sales
- accounting and finance
- manufacturing and operations
What is Procure-to-Pay? - ANSWERS -* process of ordering goods or services and paying for
them
Functional Areas:
- supply chain management
- accounting and finance
- manufacturing and operations
,What is Make-to-Stock/Make-to-Order? - ANSWERS -process of manufacturing goods, either
based on forecasts or based on orders
What are the Core Values? - ANSWERS -- inbound logistics (receiving raw materials and parts)
- operations and manufacturing (transforming inputs into outputs)
- outbound logistics (shipping)
- marketing and sales
- customer service
What are Support Activities? - ANSWERS -* business activities that enable the primary activities
to take place
Include:
- administrative (processes and decision making that orchestrate operations)
- infrastructure (hardware and software that must be implemented)
- human resources (employee management, hiring, interview, payroll, etc.)
- technology development
- procurement (purchase of goods/services that are required as inputs to primary activities)
What is a Value System? - ANSWERS -- information flows from one company's value chain to
another company' value chain
What is the difference between upstream and downstream information flow? - ANSWERS -
Upstream:
- consists of information that is received from another organization
Downstream:
- information that is produced by a company and sent along to another organization
, What is the importance of Information Systems? - ANSWERS -- life if better when integrated
- information adds "value" to the supply chain
What are Stand-Alone Applications? - ANSWERS -- not designed to communicate with other
system
- variety of computing hardware platforms
- enable departments to conduct daily business activites
- not helpful for other areas in the firm
What are Proprietary Systems? - ANSWERS -- from vendors
- not designed to share with other vendors' systems
- problem of knitting together (hodgepodge portfolio of discordant proprietary applications)
- lack of integration
What are Legacy Systems? - ANSWERS -* older standalone computer systems within an
organization with older versions of applications that are either fast approaching or beyond the
end of their useful life within the organization
What is the Enterprise System Approach? - ANSWERS -- integrated suite of business applications
for virtually every department, process, and industry
What is the difference between Internally and Externally Focused Systems? - ANSWERS -
Internally:
- support functional areas, business processes, and decision making WITHIN an organization
Externally:
- help streamline communications and coordinate business processes with customers,
suppliers, business partners and others who operate OUTSIDE an organizations boundaries
Answers17
What is a Firewall? - ANSWERS -- part of a computer system designed to detect intrusion and
prevent unauthorized access to or from a private network
- a "security fence"
What was the Sarbanes-Oxley Act? - ANSWERS -* addresses financial controls
- companies must demonstrate that controls are in place
- companies must preserve evidence documenting compliance
- information systems typically used to meet compliance requirements
- growing need for IS auditors
What is Order-to-Cash Process? - ANSWERS -* process of selling goods or services and collecting
revenue for them
Functional Areas:
- marketing and sales
- accounting and finance
- manufacturing and operations
What is Procure-to-Pay? - ANSWERS -* process of ordering goods or services and paying for
them
Functional Areas:
- supply chain management
- accounting and finance
- manufacturing and operations
,What is Make-to-Stock/Make-to-Order? - ANSWERS -process of manufacturing goods, either
based on forecasts or based on orders
What are the Core Values? - ANSWERS -- inbound logistics (receiving raw materials and parts)
- operations and manufacturing (transforming inputs into outputs)
- outbound logistics (shipping)
- marketing and sales
- customer service
What are Support Activities? - ANSWERS -* business activities that enable the primary activities
to take place
Include:
- administrative (processes and decision making that orchestrate operations)
- infrastructure (hardware and software that must be implemented)
- human resources (employee management, hiring, interview, payroll, etc.)
- technology development
- procurement (purchase of goods/services that are required as inputs to primary activities)
What is a Value System? - ANSWERS -- information flows from one company's value chain to
another company' value chain
What is the difference between upstream and downstream information flow? - ANSWERS -
Upstream:
- consists of information that is received from another organization
Downstream:
- information that is produced by a company and sent along to another organization
, What is the importance of Information Systems? - ANSWERS -- life if better when integrated
- information adds "value" to the supply chain
What are Stand-Alone Applications? - ANSWERS -- not designed to communicate with other
system
- variety of computing hardware platforms
- enable departments to conduct daily business activites
- not helpful for other areas in the firm
What are Proprietary Systems? - ANSWERS -- from vendors
- not designed to share with other vendors' systems
- problem of knitting together (hodgepodge portfolio of discordant proprietary applications)
- lack of integration
What are Legacy Systems? - ANSWERS -* older standalone computer systems within an
organization with older versions of applications that are either fast approaching or beyond the
end of their useful life within the organization
What is the Enterprise System Approach? - ANSWERS -- integrated suite of business applications
for virtually every department, process, and industry
What is the difference between Internally and Externally Focused Systems? - ANSWERS -
Internally:
- support functional areas, business processes, and decision making WITHIN an organization
Externally:
- help streamline communications and coordinate business processes with customers,
suppliers, business partners and others who operate OUTSIDE an organizations boundaries
