ESB - DOMAIN 3 LESSON 2 QUESTIONS AND ANSWERS

Before creating a product, it is wise to _________ what it takes to produce the product. - ANSWERSresearch For services, one must spend time finding out what customers' __________ are. - ANSWERSneeds A business can use __________ to cut down on costs or to improve its product's function. - ANSWERSvalue engineering What is one piece of information one should research before creating a pet toy? - ANSWERSmaterials, competition, costs What is one piece of information one should research before offering computer repair services? - ANSWERStools, costs, competition Prebuilt or Build your own? Offers a user more control. - ANSWERSbuild your own Prebuilt or Build your own? A key example of a __________ service many companies use is a software as a service (SaaS) platform. - ANSWERSprebuilt When developing a quality control process, one should start by determining their quality __________. - ANSWERSstandards