CLEET Phase 2 Exam With 100% Correct
And Verified Answers
What are the responsibilities of the security guard during or after an
incident or offence? - Correct Answer-Observe and report
What could happen to you if you are convicted of impersonating a
peace officer? - Correct Answer-All of the above (fine, prison, license
revocation)
Whom do security guards represent? - Correct Answer-Their
employer and their employer's clients
Public relations skills help you to effectively perform those duties
which involve: - Correct Answer-Other people
Which of the following is a true statement about a security guard's
relationship to the public or client employees? - Correct Answer-
Security officers enforce the client's rules, policies, and procedures
Which of the following actions demonstrates good public relations? -
Correct Answer-Enforcing all rules, policies, and procedures without
expressing personal opinions or disagreement
Is rolling up a long sleeve shirt an acceptable adjustment to a
uniform (if not authorized by your employer)? - Correct Answer-No
Maintaining a good physical appearance means? - Correct Answer-
Being well-groomed
Maintaining a professional work area means: - Correct Answer-
Keeping desks and counters clean and organized
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, How should you respond to people who try to use their friendship
with you? - Correct Answer-Be fair
Which of the following words does not describe a guideline for
communication with other people? - Correct Answer-Aggressive
How should you speak to communicate across language barriers? -
Correct Answer-Clearly and slowly
Which of the following words does not represent a guideline for
communicating across language barriers? - Correct Answer-Shout
How can you maintain your professionalism when communicating
with the media? - Correct Answer-Be pleasant at all times
What is the proper response to answer questions from the media? -
Correct Answer-Refer media representatives to your supervisor
In addition to being understanding when making a court
appearance, you should also: - Correct Answer-Be yourself
What is one way of maintaining your credibility during a court
appearance? - Correct Answer-Projecting a professional image
Should you hang up the telephone first? - Correct Answer-No
If you answer the telephone, and the person the caller wants cannot
be reached, what should you do? - Correct Answer-Explain the
reason the person may not be reached
When reporting an emergency over the telephone, you should: -
Correct Answer-Follow all directions given by the emergency
dispatcher
At what level should you speak when using a radio? - Correct
Answer-Just above normal conversation level
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And Verified Answers
What are the responsibilities of the security guard during or after an
incident or offence? - Correct Answer-Observe and report
What could happen to you if you are convicted of impersonating a
peace officer? - Correct Answer-All of the above (fine, prison, license
revocation)
Whom do security guards represent? - Correct Answer-Their
employer and their employer's clients
Public relations skills help you to effectively perform those duties
which involve: - Correct Answer-Other people
Which of the following is a true statement about a security guard's
relationship to the public or client employees? - Correct Answer-
Security officers enforce the client's rules, policies, and procedures
Which of the following actions demonstrates good public relations? -
Correct Answer-Enforcing all rules, policies, and procedures without
expressing personal opinions or disagreement
Is rolling up a long sleeve shirt an acceptable adjustment to a
uniform (if not authorized by your employer)? - Correct Answer-No
Maintaining a good physical appearance means? - Correct Answer-
Being well-groomed
Maintaining a professional work area means: - Correct Answer-
Keeping desks and counters clean and organized
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, How should you respond to people who try to use their friendship
with you? - Correct Answer-Be fair
Which of the following words does not describe a guideline for
communication with other people? - Correct Answer-Aggressive
How should you speak to communicate across language barriers? -
Correct Answer-Clearly and slowly
Which of the following words does not represent a guideline for
communicating across language barriers? - Correct Answer-Shout
How can you maintain your professionalism when communicating
with the media? - Correct Answer-Be pleasant at all times
What is the proper response to answer questions from the media? -
Correct Answer-Refer media representatives to your supervisor
In addition to being understanding when making a court
appearance, you should also: - Correct Answer-Be yourself
What is one way of maintaining your credibility during a court
appearance? - Correct Answer-Projecting a professional image
Should you hang up the telephone first? - Correct Answer-No
If you answer the telephone, and the person the caller wants cannot
be reached, what should you do? - Correct Answer-Explain the
reason the person may not be reached
When reporting an emergency over the telephone, you should: -
Correct Answer-Follow all directions given by the emergency
dispatcher
At what level should you speak when using a radio? - Correct
Answer-Just above normal conversation level
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