MQM exam 1 Questions and Answers Already Passed Latest Update 2025-2026
Operations management refers to service as well as manufacturing organizations - Answers
Why is operations management a more encompassing term than production management?
logistics - Answers Which of the following functions is responsible for the actual movement of
goods and/or services across organizations?
process, quality, capacity, and inventory - Answers The four decision areas in operations
management are:
a productive systems approach - Answers must provide feedback information for control of
process inputs and technology
capacity decisions - Answers includes staffing and scheduling
inventory decisions - Answers determines what to order, how much, and when
tracks the flow of materials
managing the finished goods inventories
every operation should be externally directed to meet the customers' requirements - Answers
the contemporary operations themes signify that:
decisions, function, and process - Answers the essence of operations management can be
described by:
quality teams - Answers which of the following is not a contemporary theme in operations?
operations, finance, and marketing - Answers the three primary functions that exist in most
business organizations are:
interface with each other - Answers the three major functions of business organizations:
research - Answers which one of the following would not generally be classified as an input in a
university system
process, capacity, quality, and inventory - Answers the four major decision responsibilities of
operations management are:
product service inspection - Answers which of the following is not in the process category of the
operations decision framework?
suppliers, manufacturers, and customers - Answers supply chain management includes the
integration of:
supplier to customer - Answers the supply chain extends from:
, advertising - Answers supply chain management includes all of the following except
consideration of other organizational functions - Answers a comprehensive decision-making
framework for operations includes:
true - Answers T or F: The transformation view of the operations function provides a unified
approach for studying the manufacturing and service industries
true - Answers T or F: the process view provides a basis for viewing an entire business as a
system of interconnected processes
false - Answers T or F: "lean operations" refers to the task of reducing the defect rates in a firm's
products or services
false - Answers T or F: as price increases and benefits remain constant, the value of a product
increases
false - Answers best practices in operations are best for all organizations
corporate strategy - Answers at disney, "making people happy" is an example of:
mission, distinctive competence, objectives, and strategic decisions - Answers the four
elements that form the heart of operations strategy include:
differentiation, low cost, focus - Answers according to Michael Porter, the generic types of
business strategies include:
quality, cost, delivery, and flexbility - Answers the four common objectives of operations are:
one large or several small facilities - Answers an example under the capacity area of strategic
decisions in operations would be:
connected - Answers the operation objectives of quality, cost, delivery, and flexibility are:
price, flexibility - Answers in the product imitator strategy, the order winner is usually ______,
while in the product innovator strategy, the order winner is usually ______
process - Answers make or buy is an example of what type of strategic decision?
facilities and plants are located on a country-by-country basis - Answers which of the following
is not a characteristic of a global corporation?
Facilities and plants are located on a country-by-country basis.
Global product design and process technology are used.
Operations management refers to service as well as manufacturing organizations - Answers
Why is operations management a more encompassing term than production management?
logistics - Answers Which of the following functions is responsible for the actual movement of
goods and/or services across organizations?
process, quality, capacity, and inventory - Answers The four decision areas in operations
management are:
a productive systems approach - Answers must provide feedback information for control of
process inputs and technology
capacity decisions - Answers includes staffing and scheduling
inventory decisions - Answers determines what to order, how much, and when
tracks the flow of materials
managing the finished goods inventories
every operation should be externally directed to meet the customers' requirements - Answers
the contemporary operations themes signify that:
decisions, function, and process - Answers the essence of operations management can be
described by:
quality teams - Answers which of the following is not a contemporary theme in operations?
operations, finance, and marketing - Answers the three primary functions that exist in most
business organizations are:
interface with each other - Answers the three major functions of business organizations:
research - Answers which one of the following would not generally be classified as an input in a
university system
process, capacity, quality, and inventory - Answers the four major decision responsibilities of
operations management are:
product service inspection - Answers which of the following is not in the process category of the
operations decision framework?
suppliers, manufacturers, and customers - Answers supply chain management includes the
integration of:
supplier to customer - Answers the supply chain extends from:
, advertising - Answers supply chain management includes all of the following except
consideration of other organizational functions - Answers a comprehensive decision-making
framework for operations includes:
true - Answers T or F: The transformation view of the operations function provides a unified
approach for studying the manufacturing and service industries
true - Answers T or F: the process view provides a basis for viewing an entire business as a
system of interconnected processes
false - Answers T or F: "lean operations" refers to the task of reducing the defect rates in a firm's
products or services
false - Answers T or F: as price increases and benefits remain constant, the value of a product
increases
false - Answers best practices in operations are best for all organizations
corporate strategy - Answers at disney, "making people happy" is an example of:
mission, distinctive competence, objectives, and strategic decisions - Answers the four
elements that form the heart of operations strategy include:
differentiation, low cost, focus - Answers according to Michael Porter, the generic types of
business strategies include:
quality, cost, delivery, and flexbility - Answers the four common objectives of operations are:
one large or several small facilities - Answers an example under the capacity area of strategic
decisions in operations would be:
connected - Answers the operation objectives of quality, cost, delivery, and flexibility are:
price, flexibility - Answers in the product imitator strategy, the order winner is usually ______,
while in the product innovator strategy, the order winner is usually ______
process - Answers make or buy is an example of what type of strategic decision?
facilities and plants are located on a country-by-country basis - Answers which of the following
is not a characteristic of a global corporation?
Facilities and plants are located on a country-by-country basis.
Global product design and process technology are used.
