CDH 3 Exam Questions and Answers Already Passed Latest Update 2025-2026
U+ Bank, a retail bank, recently implemented a project in which credit card offers are presented
to qualified customers when the customers log in to the web self-service portal. The bank now
plans to amend its engagement policy conditions.
As a Decisioning Consultant, which simulation do you run to check if the conditions are too
broad or narrow for your requirements?
Ethical bias check
Pega scenario planner
Persona testing
Audience simulation - Answers Audience simulation
MyCo, a telco, has introduced mobile data packages for students. As a policy, MyCo does not
want to discriminate based on gender when presenting the offers. As a Decisioning Consultant,
how do you configure the ethical bias policy to allow no bias? - Answers 1 rate ratio
You are the Decisioning Consultant on an AI-powered one-to-one Customer Engagement
implementation project. You are asked to design the Next-Best-Action prioritization expression
that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
Offer relevancy
Offer eligibility
Predicted customer behavior
Customer contact policy - Answers Predicted cusetomer behavior
Which function is available when configuring the Group By component?
Multiply
Divide
Average
True if some - Answers Average
, Myco, a telco, is working on implementing a project in which post-paid offers are presented to
qualified customers. In the build stage of the ideation, the business wants to look for new
opportunities to improve marketing.
As a Decisioning Consultant, which simulation do you run to meet the requirement?
Audience simulation
Pega scenario planner
Distribution test
Pega value finder - Answers Pega value finder
To calculate the average margin of four Propositions, you must use ________
Four group by components
Four set property components
One group by components
One set property component - Answers One group by components
Next-best-action maximizes the customer lifetime value by ______
Using consistency rules in the Next-best-action decision strategy
Monitoring the customer interaction in all channels
Using arbitration metrics in the next-best-action decision strategy
Building the next-best-action on top of each other across every interaction - Answers
Monitoring the customer interaction in all channel
One of the purposes of the Interaction History decision component is to _______
Determine of a proposition has been offered before
Capture all interactions with the customer
Verify if all customers is eligible for an offer
Retrieve all propositions priorities - Answers Capture all interactions with the customer
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit
changes requested by customers. A scorecard model determines the customer credit score.
U+ Bank, a retail bank, recently implemented a project in which credit card offers are presented
to qualified customers when the customers log in to the web self-service portal. The bank now
plans to amend its engagement policy conditions.
As a Decisioning Consultant, which simulation do you run to check if the conditions are too
broad or narrow for your requirements?
Ethical bias check
Pega scenario planner
Persona testing
Audience simulation - Answers Audience simulation
MyCo, a telco, has introduced mobile data packages for students. As a policy, MyCo does not
want to discriminate based on gender when presenting the offers. As a Decisioning Consultant,
how do you configure the ethical bias policy to allow no bias? - Answers 1 rate ratio
You are the Decisioning Consultant on an AI-powered one-to-one Customer Engagement
implementation project. You are asked to design the Next-Best-Action prioritization expression
that balances the customer needs with the business objectives.
What factor do you consider in the prioritization expression?
Offer relevancy
Offer eligibility
Predicted customer behavior
Customer contact policy - Answers Predicted cusetomer behavior
Which function is available when configuring the Group By component?
Multiply
Divide
Average
True if some - Answers Average
, Myco, a telco, is working on implementing a project in which post-paid offers are presented to
qualified customers. In the build stage of the ideation, the business wants to look for new
opportunities to improve marketing.
As a Decisioning Consultant, which simulation do you run to meet the requirement?
Audience simulation
Pega scenario planner
Distribution test
Pega value finder - Answers Pega value finder
To calculate the average margin of four Propositions, you must use ________
Four group by components
Four set property components
One group by components
One set property component - Answers One group by components
Next-best-action maximizes the customer lifetime value by ______
Using consistency rules in the Next-best-action decision strategy
Monitoring the customer interaction in all channels
Using arbitration metrics in the next-best-action decision strategy
Building the next-best-action on top of each other across every interaction - Answers
Monitoring the customer interaction in all channel
One of the purposes of the Interaction History decision component is to _______
Determine of a proposition has been offered before
Capture all interactions with the customer
Verify if all customers is eligible for an offer
Retrieve all propositions priorities - Answers Capture all interactions with the customer
U+ Bank uses a Next-Best-Action decision strategy to automatically approve credit card limit
changes requested by customers. A scorecard model determines the customer credit score.
