CDH 8.5 Exam Questions and Answers Already Passed Latest Update 2025-2026
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are
divided into various risk segments from AAA to CCC. The risk segmentation rules that the
business provides use the Age and the customer Credit Score based on the following table. The
bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
A. Add the risk segmentation rules in the Results tab of the scorecard rule.
B. Add a decision table to a decision strategy and pass the credit score as the parameter.
C. Add a decision table to a decision strategy and reference it in the scorecard component.
D. Add three contact policies that correspond to the three risk segments. - Answers B. Add a
decision table to a decision strategy and pass the credit score as the parameter.
To calculate the total number of customer responses of four actions in a group, you must
use________________.
A. four Group By components
B. one Group By component
C. four Set Property components
D. one Set Property component - Answers B. one Group By component
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
A. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
B. A property from the "Set Property" component is referenced by the "Filter" component.
C. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
D. Information from the "Set Property" component is copied over to the "Filter" component. -
Answers D. Information from the "Set Property" component is copied over to the "Filter"
component.
In Pega Customer Decision HubTM, the characteristics of an action are defined by using
,A. properties
B. logos
C. plain text
D. banners - Answers A. properties
MyCo, a telecom company, wants to present their customers on Facebook with customer-
centric mobile internet offers. What action must MyCo take to meet this business requirement?
A. Place a paid ad
B. Make a call
C. Send an email
D. Create a Facebook post - Answers C. Send an email
MyCo, a telecom company, wants to send promotional emails to give away phone accessories.
The accessories can only be given away in batches of 50. When the stock in a batch is
completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet
the business requirement, what Reset Interval setting do you select?
A. When accessed
B. Manual
C. Daily
D. Reset Interval does not matter for this scenario - Answers B. Manual
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into
various risk
segments from Good to Very Poor. The risk segmentation rules that the business provides use
the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to
, accomplish this requirement in Pega Customer Decision HubTM.
>= 200 & < 400 & >= 30000 = Fair
Using the decision table, which label is returned for a customer with a credit score of 240 and
an average balance 35000?
A. Fair
B. Good
C. Very Poor
D. Poor - Answers A. Fair
MyCo, a telecom company, introduced fiber optic service in the northern region of the country.
They want to advertise this service on their website by using a banner and target the customers
living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
A. Applicability rules
B. Audience
C. Prioritization formula
D. Customer segment - Answers D. Customer segment
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers
on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an
existing customer, currently holds a higher value card. Premier Rewards, and does not see the
new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are
divided into various risk segments from AAA to CCC. The risk segmentation rules that the
business provides use the Age and the customer Credit Score based on the following table. The
bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
A. Add the risk segmentation rules in the Results tab of the scorecard rule.
B. Add a decision table to a decision strategy and pass the credit score as the parameter.
C. Add a decision table to a decision strategy and reference it in the scorecard component.
D. Add three contact policies that correspond to the three risk segments. - Answers B. Add a
decision table to a decision strategy and pass the credit score as the parameter.
To calculate the total number of customer responses of four actions in a group, you must
use________________.
A. four Group By components
B. one Group By component
C. four Set Property components
D. one Set Property component - Answers B. one Group By component
What does a solid arrow from a "Set Property" component to a "Filter" component mean?
A. There is a one-to-one relationship between a "Set Property" and a "Filter" component.
B. A property from the "Set Property" component is referenced by the "Filter" component.
C. To evaluate the "Set Property" component, the "Filter" component is evaluated first.
D. Information from the "Set Property" component is copied over to the "Filter" component. -
Answers D. Information from the "Set Property" component is copied over to the "Filter"
component.
In Pega Customer Decision HubTM, the characteristics of an action are defined by using
,A. properties
B. logos
C. plain text
D. banners - Answers A. properties
MyCo, a telecom company, wants to present their customers on Facebook with customer-
centric mobile internet offers. What action must MyCo take to meet this business requirement?
A. Place a paid ad
B. Make a call
C. Send an email
D. Create a Facebook post - Answers C. Send an email
MyCo, a telecom company, wants to send promotional emails to give away phone accessories.
The accessories can only be given away in batches of 50. When the stock in a batch is
completed, a new batch can be promoted again.
You have decided to use volume constraint to limit the number of actions in a batch. To meet
the business requirement, what Reset Interval setting do you select?
A. When accessed
B. Manual
C. Daily
D. Reset Interval does not matter for this scenario - Answers B. Manual
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into
various risk
segments from Good to Very Poor. The risk segmentation rules that the business provides use
the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to
, accomplish this requirement in Pega Customer Decision HubTM.
>= 200 & < 400 & >= 30000 = Fair
Using the decision table, which label is returned for a customer with a credit score of 240 and
an average balance 35000?
A. Fair
B. Good
C. Very Poor
D. Poor - Answers A. Fair
MyCo, a telecom company, introduced fiber optic service in the northern region of the country.
They want to advertise this service on their website by using a banner and target the customers
living in that area.
What do you need to configure in the Next-Best-Action Designer to implement this requirement?
A. Applicability rules
B. Audience
C. Prioritization formula
D. Customer segment - Answers D. Customer segment
U+ Bank, a retail bank, follows all engagement policy best practices to present credit card offers
on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an
existing customer, currently holds a higher value card. Premier Rewards, and does not see the
new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
