HEALTHCARE ADMINISTRATION EVOLUTION, SYSTEMS, AND LEADERSHIP| ACTUAL QUESTIONS & ANSWERS GRADED A

HEALTHCARE ADMINISTRATION EVOLUTION, SYSTEMS
AND LEADERSHIP| ACTUAL QUESTIONS & ANSWERS
GRADED A




1. health care: an act or deed between the healthcare provider and the patient to
maintain or improve the patient's healthcare status

2. biomedical model: a theoretical framework in healthcare that views illness and
disease as primarily resulting from biological factors

3. holistic health: an approach to wellness that simultaneously addresses the
physical, mental, emotional, social, and spiritual components of health

4. holistic medicine: the practice of healthcare professionals using a diverse range
of disciplines, religious philosophies, and cultural practices to heal individuals,
communities, and the environment

5. functional organizational structure: The organization is split into departments
based on the employees' expertise, such as the manager or chief executive officer,
commercial and marketing, finance, accounting, managerial, facilities, etc.

6. functional organizational structure advantages: -Enhanced coordination &
control

-Centralized decision-making



,-Enhanced organizational-level perspective

-More efficient use of managerial & technical talent

-Facilitated career paths in specialized areas

7. functional organizational structure disadvantages: Specialization can lead to
departments operating in silos

Potential for decreased communication
Narrow business perspectives

8. multi-divisional organizational structure: The chief corporation comprises sev-
eral smaller business units or divisions based on geographic locations, products, or
services so that the daily processes or functions occur at the unit or divisional level,
allowing the separate units or divisions to operate independently

9. multi-divisional organizational structure advantages: Ability to hold corporate
executives accountable for the results of local operations that are within their control

10. multi-divisional organizational structure disadvantages: Duplication of func-
tions, such as products and services across divisions, which threatens the quality
and costs of healthcare

Increased operational costs due to the inability to achieve economies of scale
Leads to a lack of standardization and inefficiencies

11. Matrix organizational structure: comprises the functional structure and a tem-
porary project structure, which requires using two managers simultaneously

12. Matrix organizational structure advantages: Clearly defined project objec-
tives

Seamless integration of project and functional objectives
Efficient use of limited human resources


,Fluid streaming of information throughout the project

Prompt diffusion of team members back into the functional organization upon project
completion without organizational disruption

Ability of functional management to handle conflicts arising at the project level

13. Matrix organizational structure disadvantages: Increases the complexity of
the organization

Problems derived from having employees answer to too many bosses and having
conflicting managerial directives

Difficulty in establishing priorities for functional and project management
Delay in management reactions

14. accountable care organization (ACO): a network of doctors, hospitals, and
other healthcare providers that voluntarily come together to provide coordinated,
high-quality care to their patients

15. managed care organization (MCO): a type of healthcare delivery system that
aims to manage the cost, quality, and accessibility of healthcare services; MCOs
are commonly associated with HMOs, PPOs, and POS plans

16. delivery: the provision of healthcare services by various providers in exchange
for payment for services rendered

17. health maintenance organization: a type of managed care organization that
provides health insurance coverage through a network of healthcare providers who
offer services to members for a fixed fee

18. Integrated Delivery System (IDS): a network of organizations that provides or
arranges to provide an organized variety of services to specific populations and is
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, held accountable for the outcomes and health status of those populations
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19. consumer-driven health plan (CDHP): (also known as a high-deductible health B B B B B B B B B


plan) a type of health insurance plan that encourages individuals to manage their
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healthcare costs
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20. Fee-for-service (FFS): a system wherein healthcare is provided as individual
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units of service, such as magnetic resonance imaging (MRI) or other X-ray, medical
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examination, flu shot, or other service
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21. preferred provider: a type of organization that provides services based on
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contracts with groups of physicians and hospitals that are referred to as preferred
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providers
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22. First contact as the gateway to the healthcare system.: primary care
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23. Occur when needed after the patient has been seen at primary care.:
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spe- cialty care
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24. In integrated systems such as managed care, Primary care physicians
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(PCP) serve as: gatekeepers to control cost, usage of services, and allocation
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of resources.
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