NUR 256: Test 1 UPDATED ACTUAL
Exam Questions and CORRECT Answers
what is the difference between and leader and a manager? - CORRECT ANSWER A
manager is one who establishes and collects data on standards and performs audits on quality of
care
A leader ensures that the standards are being implemented by the team, acts as a role model, and
encourages others to meet standards
What is benchmarking? - CORRECT ANSWER a process by which a company compares
its performance with that of high-performing organizations
what are the three basic steps of quality control process? - CORRECT ANSWER 1.)
establish a criteria or standard
2.) collect data and information to see that the standard is being met
3.)Educate or correct if criteria is not being met.
What is the first step in auditing quality control? - CORRECT ANSWER Establish a
standard and ensure that staff know and understand the standards of their organization.
Why is benchmarking used? - CORRECT ANSWER a tool for identifying desired
standards of organizational performance.
What is the second step to auditing quality control? - CORRECT ANSWER identifying
the information needed to measure the criteria by reviewing current evidence based research.
What is the third step to auditing quality control? - CORRECT ANSWER determine all
appropriate source for collecting information. Reviewing charts, orders, notes, flow sheets,
talking to patients, etc.
, What is the 4th step to auditing quality control? - CORRECT ANSWER collecting and
analyzing information.
What is the 5th step to auditing quality control? - CORRECT ANSWER comparing the
collected data with the established criteria
what is the 6th step to auditing quality control? - CORRECT ANSWER make a judgment
about quality. Was the criteria met or not?
What is the 7th step of auditing quality control? - CORRECT ANSWER provide
information and corrective action regarding findings if necessary
What is the final step of auditing quality control? - CORRECT ANSWER continuous
evaluation of the criteria and standards.
quality control should be ongoing and not only in response to problems.
what are the characteristics of a standard? - CORRECT ANSWER -established by
authority
-communicated and accepted by those affected by the standard
-objective, measurable, and achievable.
-evidence based
What is an outcome audit? - CORRECT ANSWER determines the result of a specific
nursing intervention and measures the quality of care that was provided
what is a process audit? - CORRECT ANSWER how nursing care is provided
assumes a relationship between the care provided by the nurse and the quality of care
what is a structural audit? - CORRECT ANSWER assumes that the quality of care is based
on the environment in which care was received.
Exam Questions and CORRECT Answers
what is the difference between and leader and a manager? - CORRECT ANSWER A
manager is one who establishes and collects data on standards and performs audits on quality of
care
A leader ensures that the standards are being implemented by the team, acts as a role model, and
encourages others to meet standards
What is benchmarking? - CORRECT ANSWER a process by which a company compares
its performance with that of high-performing organizations
what are the three basic steps of quality control process? - CORRECT ANSWER 1.)
establish a criteria or standard
2.) collect data and information to see that the standard is being met
3.)Educate or correct if criteria is not being met.
What is the first step in auditing quality control? - CORRECT ANSWER Establish a
standard and ensure that staff know and understand the standards of their organization.
Why is benchmarking used? - CORRECT ANSWER a tool for identifying desired
standards of organizational performance.
What is the second step to auditing quality control? - CORRECT ANSWER identifying
the information needed to measure the criteria by reviewing current evidence based research.
What is the third step to auditing quality control? - CORRECT ANSWER determine all
appropriate source for collecting information. Reviewing charts, orders, notes, flow sheets,
talking to patients, etc.
, What is the 4th step to auditing quality control? - CORRECT ANSWER collecting and
analyzing information.
What is the 5th step to auditing quality control? - CORRECT ANSWER comparing the
collected data with the established criteria
what is the 6th step to auditing quality control? - CORRECT ANSWER make a judgment
about quality. Was the criteria met or not?
What is the 7th step of auditing quality control? - CORRECT ANSWER provide
information and corrective action regarding findings if necessary
What is the final step of auditing quality control? - CORRECT ANSWER continuous
evaluation of the criteria and standards.
quality control should be ongoing and not only in response to problems.
what are the characteristics of a standard? - CORRECT ANSWER -established by
authority
-communicated and accepted by those affected by the standard
-objective, measurable, and achievable.
-evidence based
What is an outcome audit? - CORRECT ANSWER determines the result of a specific
nursing intervention and measures the quality of care that was provided
what is a process audit? - CORRECT ANSWER how nursing care is provided
assumes a relationship between the care provided by the nurse and the quality of care
what is a structural audit? - CORRECT ANSWER assumes that the quality of care is based
on the environment in which care was received.
