PGA PGM 3.0 - LEVEL 3 PRACTICE
QUESTIONS - FACILITY
MANAGEMENT EXAM 100% VERIFIED
2025
, When should a manager address performance gaps if an issue arises regarding a
performer's work? - ANSWERSIf a gap arises, address the gap as soon as possible.
How should the complexity of a task be handled if a performer is learning something
new? - ANSWERSStart simply, basics first.
What expectations should a manager's performance standards reflect? -
ANSWERSQuality, timeliness, and initiative
What element of the performance system describes the job task? -
ANSWERSPerformance expectations
What is the recommended guideline a manager should use if an employee's actual
performance differs from expected performance? - ANSWERSThe performance system
How should resources be allocated to avoid overwhelming a performer? -
ANSWERSMake performer aware of available recourses. Involve performer in
allocation.
What types of resources are needed to carry out the facility's mission and financial
goals? - ANSWERSMaterial, physical, human, financial, and time based
The golf shop merchandise operation is underperforming to revenue projections and
inventory management challenges are occurring. What type of resources could best
resolve these problems? - ANSWERSMaterial, physical, and human
Which element of the performance system is being utilized when managers
communicate the information needed for a performer to complete a task? -
ANSWERSPerformance expectations
Why would an audible thermometer need to be used to identify the appropriate
temperature of food related to input? - ANSWERSAudible thermometer is cue for action.
Input is signal for action. Consists of cues that are presented in the system.
A hydraulic leak is discovered when using a triplex mower on the greens. What type of
input amplifier can be implemented to minimize the problem? - ANSWERSProvide on
the spot coaching, develop a checklist, or job aide that is easily accessible
What is defined as the information, circumstances, or events that signal a performer to
tale the appropriate action? - ANSWERSInput
QUESTIONS - FACILITY
MANAGEMENT EXAM 100% VERIFIED
2025
, When should a manager address performance gaps if an issue arises regarding a
performer's work? - ANSWERSIf a gap arises, address the gap as soon as possible.
How should the complexity of a task be handled if a performer is learning something
new? - ANSWERSStart simply, basics first.
What expectations should a manager's performance standards reflect? -
ANSWERSQuality, timeliness, and initiative
What element of the performance system describes the job task? -
ANSWERSPerformance expectations
What is the recommended guideline a manager should use if an employee's actual
performance differs from expected performance? - ANSWERSThe performance system
How should resources be allocated to avoid overwhelming a performer? -
ANSWERSMake performer aware of available recourses. Involve performer in
allocation.
What types of resources are needed to carry out the facility's mission and financial
goals? - ANSWERSMaterial, physical, human, financial, and time based
The golf shop merchandise operation is underperforming to revenue projections and
inventory management challenges are occurring. What type of resources could best
resolve these problems? - ANSWERSMaterial, physical, and human
Which element of the performance system is being utilized when managers
communicate the information needed for a performer to complete a task? -
ANSWERSPerformance expectations
Why would an audible thermometer need to be used to identify the appropriate
temperature of food related to input? - ANSWERSAudible thermometer is cue for action.
Input is signal for action. Consists of cues that are presented in the system.
A hydraulic leak is discovered when using a triplex mower on the greens. What type of
input amplifier can be implemented to minimize the problem? - ANSWERSProvide on
the spot coaching, develop a checklist, or job aide that is easily accessible
What is defined as the information, circumstances, or events that signal a performer to
tale the appropriate action? - ANSWERSInput
