Summary BTEC Business Level 3 Unit 9 Team Building Assignment 1

TABLE OF CONTENTS
Executive summary.................................................................................................3
Introduction.............................................................................................................4
The purpose of the KFc team..................................................................................5
Characteristic of teams...........................................................................................6
Members have clear roles....................................................................................6
Trained and skilled members...............................................................................6
Group norms set for working together.................................................................8
Success shared and celebrated............................................................................8
Good interpersonal relationships.........................................................................8
Conflict dealt with openly.....................................................................................8
All have opportunity to contribute........................................................................9
Team Theories......................................................................................................9

Belbin’s Teamwork Theory.....................................................................................10
Completer Finisher.............................................................................................10
The Co-ordinator................................................................................................10
Implementer.......................................................................................................11
Monitor Evaluator...............................................................................................11
Resource investigator.........................................................................................11
Team Worker......................................................................................................11
Plant...................................................................................................................12
Shaper................................................................................................................12

Tuckman's Teamwork Theory.................................................................................14
Forming..............................................................................................................14
Storming.............................................................................................................14
Norming..............................................................................................................14
Performing..........................................................................................................14
Adjourning..........................................................................................................15

John Alder..............................................................................................................16
The Task.............................................................................................................16

, 2

The Group...........................................................................................................17
The Individuals...................................................................................................17

The dynamics of the H&M team............................................................................19

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EXECUTIVE SUMMARY