What is Management? - ..ANSWER..Management is the process of achieving
Organizational objectives through people and other resources. The Manager's job is
to combine Human and Technical resources in the best way possible to achieve the
company's goals.
How do the jobs of top managers, middle managers, and supervisory managers
differ? - ..ANSWER..Top managers design long term plans, set a direction for their
organization and inspire all employees to achieve the company's vision. Middle
managers focus on the specific mission and operations, products, or customers.
They develop procedures to implement the company's strategic plans. Supervisory
interact directly with non-management employees, who produce and sell the
companies goods and services. They are responsible for implementing the plans
developed by middle managers and motivating workers to accomplish daily, weekly,
and monthly goals.
What is the relationship between the managers planning and controlling functions?
- ..ANSWER..Controlling assess the success of the planning function. Controlling
also produces feedback for the next round of planning.
What is meant by a vision for the company? - ..ANSWER..A vision serves as a target
for the company's actions, helping direct the company towards opportunities and
differentiating it from its competitors.
Why is it important for a top executive to set high ethical standards?
- ..ANSWER..High ethical standards often result in a stable workforce, job
satisfaction, and customer loyalty.
Outline the planning process. - ..ANSWER..Some plans are very broad and long
range, focusing on key organizational objectives; others are more detailed and
specify how particular objectives will be achieved. From the mission statement to
objectives to specific plans, each phase must fit into comprehensive planning
framework.
Describe the purpose of tactical planning. - ..ANSWER..The purpose of tactical
planning is to determine which short-term activities should be implemented to
accomplish the companies overall strategy.
Compare the kinds of plans made by top managers and middle managers.
- ..ANSWER..Top managers focus on long-range, strategic plans. In contrast,
middle-level managers focus on short term tactical planning.
What is the purpose of a mission statement? - ..ANSWER..A mission statement is a
companies written explanation of its purpose, the reason it exists, the customers it
will serve, and how it is different from its competitors. A mission statement guides the
actions of its company, managers, and employees.
Which of a company's characteristics does a SWOT analysis compare?
- ..ANSWER..Strength, Weaknesses, Opportunities and Threats Compared to its
competitors.
, How do managers use objectives? - ..ANSWER..Objectives set guideposts by which
managers define the organizations desired performance in such areas as new
product development, sales, customer service, and employee satisfaction.
Distinguish between programmed and nonprogrammed decisions.
- ..ANSWER..Programmed decisions are like ordering office supplies, simple and
happen frequently- they are streamlined. Non-programmed are like entering a new
market or launching a new product- they require more individual evaluation.
What are they steps in the decision-making process? - ..ANSWER..Recognition of
problem or opportunity, development of alternatives, evaluation of alternatives,
selection and implementation of chosen alternative, and follow up to determine the
effectiveness of the decision.
How is leadership defined? - ..ANSWER..Leadership means directing or inspiring
people to attain certain organizational goals. Effective leaders share several traits,
such as empathy, self-awareness, and objectivity. Leaders also use the power of
their job, expertise, and experience to influence people.
Identify the styles of leadership as they appear along a continuum of greater or
lesser employee participation. - ..ANSWER..One end of the continuum Autocratic
leaders makes decisions without consulting the employees. In the middle democratic
leaders ask for suggestions and want participation. At the end is free-rein which
leaders leave most of the decisions to the employees.
What is the relationship between leadership style and corporate culture?
- ..ANSWER..The best leadership style to adopt often depends on the organizations
corporate culture and its system of principals, beliefs, and values. Managerial
philosophies, communications, networks, and workplace environment, and practices
all influence culture.
How do managers reinforce corporate culture? - ..ANSWER..Managers use symbols,
rituals, ceremonies, and stories to reinforce corporate culture.
What is the purpose of an organizational chart? - ..ANSWER..A visual representation
of a company's structure that illustrates the job positions and functions.
What are the 5 major forms of departmentalization? - ..ANSWER..Product: different
goods and services an organization offers. Geographical: Units by regions.
Customer: Units by different types of customers. Functional: Units by business
activities like Marketing or Finance, etc. Process: Unit by steps or Work processes it
takes to complete production or provide a service.
What does management mean? - ..ANSWER..Or span of control- Numbers of
employees the manager supervises.
What is mass production? - ..ANSWER..Mass production is Manufacturing large
quantities of products through effective combinations of both employees with
specialized skills, mechanizations, and standardization.
Organizational objectives through people and other resources. The Manager's job is
to combine Human and Technical resources in the best way possible to achieve the
company's goals.
How do the jobs of top managers, middle managers, and supervisory managers
differ? - ..ANSWER..Top managers design long term plans, set a direction for their
organization and inspire all employees to achieve the company's vision. Middle
managers focus on the specific mission and operations, products, or customers.
They develop procedures to implement the company's strategic plans. Supervisory
interact directly with non-management employees, who produce and sell the
companies goods and services. They are responsible for implementing the plans
developed by middle managers and motivating workers to accomplish daily, weekly,
and monthly goals.
What is the relationship between the managers planning and controlling functions?
- ..ANSWER..Controlling assess the success of the planning function. Controlling
also produces feedback for the next round of planning.
What is meant by a vision for the company? - ..ANSWER..A vision serves as a target
for the company's actions, helping direct the company towards opportunities and
differentiating it from its competitors.
Why is it important for a top executive to set high ethical standards?
- ..ANSWER..High ethical standards often result in a stable workforce, job
satisfaction, and customer loyalty.
Outline the planning process. - ..ANSWER..Some plans are very broad and long
range, focusing on key organizational objectives; others are more detailed and
specify how particular objectives will be achieved. From the mission statement to
objectives to specific plans, each phase must fit into comprehensive planning
framework.
Describe the purpose of tactical planning. - ..ANSWER..The purpose of tactical
planning is to determine which short-term activities should be implemented to
accomplish the companies overall strategy.
Compare the kinds of plans made by top managers and middle managers.
- ..ANSWER..Top managers focus on long-range, strategic plans. In contrast,
middle-level managers focus on short term tactical planning.
What is the purpose of a mission statement? - ..ANSWER..A mission statement is a
companies written explanation of its purpose, the reason it exists, the customers it
will serve, and how it is different from its competitors. A mission statement guides the
actions of its company, managers, and employees.
Which of a company's characteristics does a SWOT analysis compare?
- ..ANSWER..Strength, Weaknesses, Opportunities and Threats Compared to its
competitors.
, How do managers use objectives? - ..ANSWER..Objectives set guideposts by which
managers define the organizations desired performance in such areas as new
product development, sales, customer service, and employee satisfaction.
Distinguish between programmed and nonprogrammed decisions.
- ..ANSWER..Programmed decisions are like ordering office supplies, simple and
happen frequently- they are streamlined. Non-programmed are like entering a new
market or launching a new product- they require more individual evaluation.
What are they steps in the decision-making process? - ..ANSWER..Recognition of
problem or opportunity, development of alternatives, evaluation of alternatives,
selection and implementation of chosen alternative, and follow up to determine the
effectiveness of the decision.
How is leadership defined? - ..ANSWER..Leadership means directing or inspiring
people to attain certain organizational goals. Effective leaders share several traits,
such as empathy, self-awareness, and objectivity. Leaders also use the power of
their job, expertise, and experience to influence people.
Identify the styles of leadership as they appear along a continuum of greater or
lesser employee participation. - ..ANSWER..One end of the continuum Autocratic
leaders makes decisions without consulting the employees. In the middle democratic
leaders ask for suggestions and want participation. At the end is free-rein which
leaders leave most of the decisions to the employees.
What is the relationship between leadership style and corporate culture?
- ..ANSWER..The best leadership style to adopt often depends on the organizations
corporate culture and its system of principals, beliefs, and values. Managerial
philosophies, communications, networks, and workplace environment, and practices
all influence culture.
How do managers reinforce corporate culture? - ..ANSWER..Managers use symbols,
rituals, ceremonies, and stories to reinforce corporate culture.
What is the purpose of an organizational chart? - ..ANSWER..A visual representation
of a company's structure that illustrates the job positions and functions.
What are the 5 major forms of departmentalization? - ..ANSWER..Product: different
goods and services an organization offers. Geographical: Units by regions.
Customer: Units by different types of customers. Functional: Units by business
activities like Marketing or Finance, etc. Process: Unit by steps or Work processes it
takes to complete production or provide a service.
What does management mean? - ..ANSWER..Or span of control- Numbers of
employees the manager supervises.
What is mass production? - ..ANSWER..Mass production is Manufacturing large
quantities of products through effective combinations of both employees with
specialized skills, mechanizations, and standardization.