PCA-CFSS exam questions and
Verified Answers
True - correct answer ✔✔PCA/CFSS support people so they can live in a community
Works with person (patient) and worker to ensure the quality of service. - correct answer
✔✔QP (qualified person)
Agency assigns people competent to do these tasks - correct answer ✔✔CFSS Agency model
The person (patient) does these tasks themselves - correct answer ✔✔CFSS Budget model
Tells you which tasks to perform - correct answer ✔✔Delivery service plan
The patient you are working with (always refer patient as person) - correct answer ✔✔Person
Babysitting, sterile procedures, Injections, use of restraints, Services that are not in the plan,
Attempts to control or withhold person. - correct answer ✔✔Services that are NEVER covered
Community and person's home - correct answer ✔✔Where can PCA/CFSS service occur?
Person is at the center of their own decisions about their own life - correct answer ✔✔Person
Centerness
Fixing person's problems without asking what they really want. Trying to solve their problem. -
correct answer ✔✔Fixing
, Supporting person's decisions, (if it's not really good for them, always try to encourage other
options) - correct answer ✔✔Supporting
Things that make a person satisfied and happy - correct answer ✔✔Important to
Things that help a person remain healthy and safe. - correct answer ✔✔Important for
Follow the service plan and follow center person principles. - correct answer ✔✔Main role as
the worker
As the worker, its your job to only support person, not make their decisions. - correct answer
✔✔The person is responsible for balancing out the risk of doing something with the benefits of
doing it
Actions that can cause harm or conflict to self or others or property. - correct answer
✔✔Challenging behaviors
Power and control
belonging and connection
predictable and constant
being good at something
safety, protection and trust - correct answer ✔✔Things that impact behavior
Know the person well and find ways to help them calm down
Focus on the "why" of the behavior
Be present and patient
Verified Answers
True - correct answer ✔✔PCA/CFSS support people so they can live in a community
Works with person (patient) and worker to ensure the quality of service. - correct answer
✔✔QP (qualified person)
Agency assigns people competent to do these tasks - correct answer ✔✔CFSS Agency model
The person (patient) does these tasks themselves - correct answer ✔✔CFSS Budget model
Tells you which tasks to perform - correct answer ✔✔Delivery service plan
The patient you are working with (always refer patient as person) - correct answer ✔✔Person
Babysitting, sterile procedures, Injections, use of restraints, Services that are not in the plan,
Attempts to control or withhold person. - correct answer ✔✔Services that are NEVER covered
Community and person's home - correct answer ✔✔Where can PCA/CFSS service occur?
Person is at the center of their own decisions about their own life - correct answer ✔✔Person
Centerness
Fixing person's problems without asking what they really want. Trying to solve their problem. -
correct answer ✔✔Fixing
, Supporting person's decisions, (if it's not really good for them, always try to encourage other
options) - correct answer ✔✔Supporting
Things that make a person satisfied and happy - correct answer ✔✔Important to
Things that help a person remain healthy and safe. - correct answer ✔✔Important for
Follow the service plan and follow center person principles. - correct answer ✔✔Main role as
the worker
As the worker, its your job to only support person, not make their decisions. - correct answer
✔✔The person is responsible for balancing out the risk of doing something with the benefits of
doing it
Actions that can cause harm or conflict to self or others or property. - correct answer
✔✔Challenging behaviors
Power and control
belonging and connection
predictable and constant
being good at something
safety, protection and trust - correct answer ✔✔Things that impact behavior
Know the person well and find ways to help them calm down
Focus on the "why" of the behavior
Be present and patient
