When addressing scene safety, EFDs must 6. Monitoring the safety of responders
consider which three groups of people? - 7. Coordinating logistics, resources, and services
ANSWER -The caller, bystanders, and 8. Serving the community
responders 9. Impacting lives via telephone
Response configurations (actual assignments of List fire-rescue call processing objectives -
apparatus) are: - ANSWER -Predetermined ANSWER -1. Collect incident information
by local Fire and Emergency Services 2. Collect scene safety information
Administration 3. Identify the correct response
4. Assess the need for DLS Instructions
The Academy's standards process ensures that
FPDS evolution remains consistent with ever- List five benefits of structured calltaking and
changing standards of practice - protocol use, as discussed in this chapter -
ANSWER -True ANSWER -1. An established standard of
service
2. Prioritized responses
Statistics indicate that Emergency Vehicle 3. Quality improvement procedures
Collisions (EVCs) are a leading cause of 4. Certification and accreditation
firefighter fatalities - ANSWER -True 5. Reduced exposure to liability
Which of the following best describes the The FPDS symbol directs the EFD to -
diffeence between certification and ANSWER -Initiate dispatch, provide PDIs
accreditation? - ANSWER -Individuals are and appropriate PAIs, and then return to
certified, and agencies are accredited questioning
Quality service is virtually ensured through - You should ask a question with the Pre-Question
ANSWER -Compliance to the protocol Qualifier "(Flames)" - ANSWER -Only if the
caller has reported the presence of flames
A sound and effective quality improvement
In response to "Okay, tell me exactly what
process is designed to - ANSWER -
happened," the caller reports that he is trapped
Reinforce EFDs' appropriate behaviors
inside a building that is on fire. What should you
do next? - ANSWER -Ask Case Entry
List the roles and responsibilities of an Question 4a, initiate the appropriate ECHO
response, provide Case Entry PDI-a, provide
Emergency Fire Dispatcher - ANSWER -1.
PAIs from Protocol B-2, and then return to
Gathering relevant information (input)
questioning if possible
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
Pre-Arrival Instructions (PAIs) provide scripted
5. Providing information to responders
instructions for callers in specific life-threatening
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