USPS SSA ACADEMY 421 EXAM 2025/2026
WITH ACTUAL CORRECT QUESTIONS AND
VERIFIED DETAILED ANSWERS
|FREQUENTLY TESTED QUESTIONS AND
SOLUTIONS |ALREADY GRADED
A+|NEWEST|BRAND NEW
VERSION!!|GUARANTEED PASS
The Sales and Services Associate SSA ) must complete PS Form 8105-A, Funds Transaction
Report, when the customer purchases Associate SSA ) must complete PS Form 8105 Funds
Transaction Report when the customer purchases money orders equaling more than
$3,000.00 in one day
When filling out a PS Form 8105-B, Suspicious Transaction Report, the Sales and Services
Associate ( SSA) should :
Collect information from a safe distance inside the building
When would a PS Form 8105 -B, Suspicious Transaction Report, be filed?
A customer purchased $1,000.00 worth of money orders every day for a week.
Money orders CANNOT paid for with a check or
Credit card
A single Postal Service International money order can NEVER exceed :
$ 700.00
The Two types of accountability in the Postal Service include:
Individual and segmented inventory
A unit where Sales and services Associate (ssa) is assigned stamp stock is accountable for any
losses is called:
1|Page
, Individual Accountability
The three major sections on Form 1412, Daily Financial Report are
Receipts, Stamp Accountability, and Disbursement
The purpose PS Form 1412, Daily Financial Report, is to run
Receipt controls
The value of the stamp stock credit and money orders consigned to the Sales and Services
Associate (SSA) is:
Stamp credit
This device is available for customers, is located in Post Office lobbies, and is designed to
process many transactions normally handled by SSAs.
Self-Service Kiosk (SSK)
This triages customers standing in line by utilizing the MPOS, directing them to SSKS or the full
service line.
Lobby Assistant .
Except for the 5-day exception for checks, the unit's daily bank deposit CANNOT be less than
$100.00
Self - Service Kiosks (SSK) are available
24 hours a day, 7 days a week
Which retail channel allows USPS customer in city delivery areas to purchase Postal products by
ordering them through the mail
Stamps by mail
The manual with postage prices and classes of mail transmitted among the U.S., U.S. territories,
APOS, FPOS, DPOs, the United Nations is the:
Domestic Mail Manual (DMM)
The official source of updates to Postal policies and procedures is
The Postal Bulletin
In order to keep the mail safe and to determine the mailability of certain items, a Sales and
services Associate SSA would utilize the
2|Page
WITH ACTUAL CORRECT QUESTIONS AND
VERIFIED DETAILED ANSWERS
|FREQUENTLY TESTED QUESTIONS AND
SOLUTIONS |ALREADY GRADED
A+|NEWEST|BRAND NEW
VERSION!!|GUARANTEED PASS
The Sales and Services Associate SSA ) must complete PS Form 8105-A, Funds Transaction
Report, when the customer purchases Associate SSA ) must complete PS Form 8105 Funds
Transaction Report when the customer purchases money orders equaling more than
$3,000.00 in one day
When filling out a PS Form 8105-B, Suspicious Transaction Report, the Sales and Services
Associate ( SSA) should :
Collect information from a safe distance inside the building
When would a PS Form 8105 -B, Suspicious Transaction Report, be filed?
A customer purchased $1,000.00 worth of money orders every day for a week.
Money orders CANNOT paid for with a check or
Credit card
A single Postal Service International money order can NEVER exceed :
$ 700.00
The Two types of accountability in the Postal Service include:
Individual and segmented inventory
A unit where Sales and services Associate (ssa) is assigned stamp stock is accountable for any
losses is called:
1|Page
, Individual Accountability
The three major sections on Form 1412, Daily Financial Report are
Receipts, Stamp Accountability, and Disbursement
The purpose PS Form 1412, Daily Financial Report, is to run
Receipt controls
The value of the stamp stock credit and money orders consigned to the Sales and Services
Associate (SSA) is:
Stamp credit
This device is available for customers, is located in Post Office lobbies, and is designed to
process many transactions normally handled by SSAs.
Self-Service Kiosk (SSK)
This triages customers standing in line by utilizing the MPOS, directing them to SSKS or the full
service line.
Lobby Assistant .
Except for the 5-day exception for checks, the unit's daily bank deposit CANNOT be less than
$100.00
Self - Service Kiosks (SSK) are available
24 hours a day, 7 days a week
Which retail channel allows USPS customer in city delivery areas to purchase Postal products by
ordering them through the mail
Stamps by mail
The manual with postage prices and classes of mail transmitted among the U.S., U.S. territories,
APOS, FPOS, DPOs, the United Nations is the:
Domestic Mail Manual (DMM)
The official source of updates to Postal policies and procedures is
The Postal Bulletin
In order to keep the mail safe and to determine the mailability of certain items, a Sales and
services Associate SSA would utilize the
2|Page
