CPI Training Test | All Questions and Correct Answers
| Graded A+ | Verified Answers | Just Released
all behavior is a form of communication - (ANSWER)True
The Directive Staff approach is a response to which Crisis Development Model
behavior level? - (ANSWER)Defensive
When a person is in a tension reduction, what is an appropriate response? -
(ANSWER)Re-establish the relationship
Which of the following statements best describes rational detachment? -
(ANSWER)Remain professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - (ANSWER)True
You can influence the crisis by controlling another persons attitude. -
(ANSWER)False
What is something to keep in mind when listening with empathy? -
(ANSWER)Give your undivided attention
The Supportive Stance is managing your position, posture, and proximity in
relation to the person in crisis - (ANSWER)True
| Graded A+ | Verified Answers | Just Released
all behavior is a form of communication - (ANSWER)True
The Directive Staff approach is a response to which Crisis Development Model
behavior level? - (ANSWER)Defensive
When a person is in a tension reduction, what is an appropriate response? -
(ANSWER)Re-establish the relationship
Which of the following statements best describes rational detachment? -
(ANSWER)Remain professional by managing your own behavior and attitude
Precipitation factors are underlying reasons for behavior - (ANSWER)True
You can influence the crisis by controlling another persons attitude. -
(ANSWER)False
What is something to keep in mind when listening with empathy? -
(ANSWER)Give your undivided attention
The Supportive Stance is managing your position, posture, and proximity in
relation to the person in crisis - (ANSWER)True
