CTS - CRM-ADM- FIXED WING EXAM WITH ALL
CORRECT & 100% VERIFIED ANSWERS|UPDATED TO
PASS
Which of the following pilots is effectively maintaining situational awareness? ✔Correct answer-
David understands the overview of the total flight operation and all its factors equally.
Which of the following people can exercise the final authority and responsibility for the operation
and safety of the flight? ✔Correct answer-Pilot-in-Command.
The PIC may deviate from a regulation in an emergency situation: ✔Correct answer-Only to the
extent required to meet that emergency.
Part of the PIC's responsibilities to the crew would be: ✔Correct answer-Communicate intentions
and bottom lines to crew.
Regarding CRM, which of the following describes one element of the authority of the PIC?
✔Correct answer-Prioritizing duties and distributing workload.
One necessary element of CRM is situational awareness. The PIC has a responsibility to promote a
situationally aware crew and can do so most effectively through: ✔Correct answer-Enforcing
standardization, policies, and procedures.
After a flight where problems were encountered, how should the PIC handle those problems during
debriefing? ✔Correct answer-Review all expectations and actions of the crew during the event,
good and bad.
Ideally, the PIC will exercise appropriate authority by: ✔Correct answer-Balancing assertiveness
and crewmember participation.
The difference between leadership and authority is that: ✔Correct answer-Leadership involves
teamwork and is acquired; authority involves power and is assigned.
Whose responsibility is it to set the tone of the flight from the outset? ✔Correct answer-The Pilot-
in-Command.
Which of the following pilots is giving an effective briefing? ✔Correct answer-Joe briefs on each
item separately, asking for questions or comments after each item.
Which of the following items should be addressed in a crew briefing? ✔Correct answer-
Expectations for handling deviations from SOPs.
Which crewmember is demonstrating good communication for flight operations? ✔Correct
answer-Beth questions the actions of the PIC when she believes they do not follow SOP.
Kara noticed Ben making a minor mistake when performing an SOP during a critical phase of flight.
The mistake did not affect the safety of the flight. When should she bring it up to him? ✔Correct
answer-During a period of low workload.
, "Bottom lines" are important: ✔Correct answer-For safety and correct following of SOPs.
Cabin crew not being ready for an imminent takeoff or landing can be a serious problem, causing
injuries or accidents. What is the best remedy against this? ✔Correct answer-Have a cabin
crewmember inform the captain when the cabin is secured.
If turbulence is anticipated during the flight, a member of the flight crew should inform any cabin
crew or flight attendants: ✔Correct answer-Prior to the flight.
Which of the following is a part of assertive behavior? ✔Correct answer-Inquiry.
If you have given instructions to a crewmember, which of the following would constitute feedback on
the part of the crewmember? ✔Correct answer-All of the answers are correct.
True or false: Social verbal communication is useful in the context of an aircraft flight crew.
✔Correct answer-True -- it serves to build teamwork and community.
Making assumptions to fill in information gaps can be a dangerous practice. How can such problems
be prevented? ✔Correct answer-The recipient of the message should provide proper feedback.
True or false: You can communicate messages without being aware of it. ✔Correct answer-True.
Body language, among other things, can send messages without the user realizing it.
For most companies flight crews are rarely the same individuals every time. To build teams, then, it is
recommended that: ✔Correct answer-Company-wide CRM training show what behaviors are
expected.
A young, inexperienced pilot thinks that something the PIC is doing may be against SOPs, but isn't
certain. What should he do? ✔Correct answer-Speak up anyway. Communication should always be
encouraged to facilitate understanding.
Increased teamwork results in: ✔Correct answer-Increased safety and efficiency.
True or false? Only the PIC exhibits leadership. ✔Correct answer-False. Anyone on the flightcrew
can display leadership, but the PIC has authority.
Objectives and roles of team members should be determined: ✔Correct answer-And agreed upon
by everyone.
Successful teamwork is achieved if: ✔Correct answer-The output of the team is greater than the
sum of each crewmember's work in isolation.
The emotional climate of a particular flight is positive and comfortable until Susanne shows up.
Susanne has had some family problems recently and is experiencing emotional stress. She does her
job competently, but her verbal responses are minimal and her mood and tone are negative. What is
the best course of action to take here? ✔Correct answer-Take a little extra time to talk to Susanne.
Though you cannot solve her problems, you can try to make her feel comfortable with the group and
encourage her positive participation.
CORRECT & 100% VERIFIED ANSWERS|UPDATED TO
PASS
Which of the following pilots is effectively maintaining situational awareness? ✔Correct answer-
David understands the overview of the total flight operation and all its factors equally.
Which of the following people can exercise the final authority and responsibility for the operation
and safety of the flight? ✔Correct answer-Pilot-in-Command.
The PIC may deviate from a regulation in an emergency situation: ✔Correct answer-Only to the
extent required to meet that emergency.
Part of the PIC's responsibilities to the crew would be: ✔Correct answer-Communicate intentions
and bottom lines to crew.
Regarding CRM, which of the following describes one element of the authority of the PIC?
✔Correct answer-Prioritizing duties and distributing workload.
One necessary element of CRM is situational awareness. The PIC has a responsibility to promote a
situationally aware crew and can do so most effectively through: ✔Correct answer-Enforcing
standardization, policies, and procedures.
After a flight where problems were encountered, how should the PIC handle those problems during
debriefing? ✔Correct answer-Review all expectations and actions of the crew during the event,
good and bad.
Ideally, the PIC will exercise appropriate authority by: ✔Correct answer-Balancing assertiveness
and crewmember participation.
The difference between leadership and authority is that: ✔Correct answer-Leadership involves
teamwork and is acquired; authority involves power and is assigned.
Whose responsibility is it to set the tone of the flight from the outset? ✔Correct answer-The Pilot-
in-Command.
Which of the following pilots is giving an effective briefing? ✔Correct answer-Joe briefs on each
item separately, asking for questions or comments after each item.
Which of the following items should be addressed in a crew briefing? ✔Correct answer-
Expectations for handling deviations from SOPs.
Which crewmember is demonstrating good communication for flight operations? ✔Correct
answer-Beth questions the actions of the PIC when she believes they do not follow SOP.
Kara noticed Ben making a minor mistake when performing an SOP during a critical phase of flight.
The mistake did not affect the safety of the flight. When should she bring it up to him? ✔Correct
answer-During a period of low workload.
, "Bottom lines" are important: ✔Correct answer-For safety and correct following of SOPs.
Cabin crew not being ready for an imminent takeoff or landing can be a serious problem, causing
injuries or accidents. What is the best remedy against this? ✔Correct answer-Have a cabin
crewmember inform the captain when the cabin is secured.
If turbulence is anticipated during the flight, a member of the flight crew should inform any cabin
crew or flight attendants: ✔Correct answer-Prior to the flight.
Which of the following is a part of assertive behavior? ✔Correct answer-Inquiry.
If you have given instructions to a crewmember, which of the following would constitute feedback on
the part of the crewmember? ✔Correct answer-All of the answers are correct.
True or false: Social verbal communication is useful in the context of an aircraft flight crew.
✔Correct answer-True -- it serves to build teamwork and community.
Making assumptions to fill in information gaps can be a dangerous practice. How can such problems
be prevented? ✔Correct answer-The recipient of the message should provide proper feedback.
True or false: You can communicate messages without being aware of it. ✔Correct answer-True.
Body language, among other things, can send messages without the user realizing it.
For most companies flight crews are rarely the same individuals every time. To build teams, then, it is
recommended that: ✔Correct answer-Company-wide CRM training show what behaviors are
expected.
A young, inexperienced pilot thinks that something the PIC is doing may be against SOPs, but isn't
certain. What should he do? ✔Correct answer-Speak up anyway. Communication should always be
encouraged to facilitate understanding.
Increased teamwork results in: ✔Correct answer-Increased safety and efficiency.
True or false? Only the PIC exhibits leadership. ✔Correct answer-False. Anyone on the flightcrew
can display leadership, but the PIC has authority.
Objectives and roles of team members should be determined: ✔Correct answer-And agreed upon
by everyone.
Successful teamwork is achieved if: ✔Correct answer-The output of the team is greater than the
sum of each crewmember's work in isolation.
The emotional climate of a particular flight is positive and comfortable until Susanne shows up.
Susanne has had some family problems recently and is experiencing emotional stress. She does her
job competently, but her verbal responses are minimal and her mood and tone are negative. What is
the best course of action to take here? ✔Correct answer-Take a little extra time to talk to Susanne.
Though you cannot solve her problems, you can try to make her feel comfortable with the group and
encourage her positive participation.
