MBA 776 Exam 2: Questions With Efficient Solutions
Management style Correct Answer - the business culture, management
values, and business methods and behaviors
Cultural Imperatives Correct Answer - Business customs and
expectations that must be met and conformed to or avoided
"Must do" things in another culture, such as meeting and greeting, or exchange
of business cards in Asian cultures (e.g., China, Japan and Korea).
Cultural Electives Correct Answer - Behavior or customs that cultural
aliens may wish to conform to or participate in, but not required
Optional activities that a foreigner may or may not want to engage in, such as
drinking aperitifs (strong alcoholic drinks) before lunch in the Czech Republic
or coffee in Saudi Arabia.
No offense is taken if one refuses to participate in these cultural customs.
Cultural Exclusives Correct Answer - Customs or behaviors that
foreigners are barred from and must not participate in
Things you never engage in or do when in another culture
Impact of U.S. culture on management style Correct Answer - "Master of
destiny" viewpoint.
Independent enterprise as instrument of social action.
Personnel selection and reward based on merit.
Decisions based on objective analysis.
Wide sharing in decision making.
Never-ending quest for improvement.
Competition produces efficiency.
, Power Distance Index, or PDI Correct Answer - Prominence of status and
position influences approach to authority.
High-PDI countries: subordinates less likely to contradict bosses.
Low-PDI countries: subordinates often challenge bosses.
Three typical authority patterns in decision-making Correct Answer - 1.
Top-level management decisions
2. Decentralized decisions
3. Committee or group decisions
Top-level management decision making Correct Answer - making is
generally found in situations in which family or close ownership gives
absolute control to owners, and businesses are small, which size allows more
centralized decision making than in large firms.
Decentralized decision making Correct Answer - making allows
executives at different levels of management to exercise authority over their
own functions.
Committee decision making Correct Answer - is by group or consensus.
Committees may operate on a centralized or decentralized basis, but the
concept of committee management implies something quite different from the
individualized functioning of the top management and decentralized decision-
making arrangements.
Edward T. Hall's silent languages Correct Answer - Time, space, things,
friendships, agreements.
Face-to-Face communication:
Edward T. Hall's high-context/low-context continuum. Correct Answer -
High-context: heavy dependence on nonverbal communication.
Low-context: heavy dependence on explicit, verbal communication.
Internet communications Correct Answer - Once message is posted, can
be read anywhere at any time.
Management style Correct Answer - the business culture, management
values, and business methods and behaviors
Cultural Imperatives Correct Answer - Business customs and
expectations that must be met and conformed to or avoided
"Must do" things in another culture, such as meeting and greeting, or exchange
of business cards in Asian cultures (e.g., China, Japan and Korea).
Cultural Electives Correct Answer - Behavior or customs that cultural
aliens may wish to conform to or participate in, but not required
Optional activities that a foreigner may or may not want to engage in, such as
drinking aperitifs (strong alcoholic drinks) before lunch in the Czech Republic
or coffee in Saudi Arabia.
No offense is taken if one refuses to participate in these cultural customs.
Cultural Exclusives Correct Answer - Customs or behaviors that
foreigners are barred from and must not participate in
Things you never engage in or do when in another culture
Impact of U.S. culture on management style Correct Answer - "Master of
destiny" viewpoint.
Independent enterprise as instrument of social action.
Personnel selection and reward based on merit.
Decisions based on objective analysis.
Wide sharing in decision making.
Never-ending quest for improvement.
Competition produces efficiency.
, Power Distance Index, or PDI Correct Answer - Prominence of status and
position influences approach to authority.
High-PDI countries: subordinates less likely to contradict bosses.
Low-PDI countries: subordinates often challenge bosses.
Three typical authority patterns in decision-making Correct Answer - 1.
Top-level management decisions
2. Decentralized decisions
3. Committee or group decisions
Top-level management decision making Correct Answer - making is
generally found in situations in which family or close ownership gives
absolute control to owners, and businesses are small, which size allows more
centralized decision making than in large firms.
Decentralized decision making Correct Answer - making allows
executives at different levels of management to exercise authority over their
own functions.
Committee decision making Correct Answer - is by group or consensus.
Committees may operate on a centralized or decentralized basis, but the
concept of committee management implies something quite different from the
individualized functioning of the top management and decentralized decision-
making arrangements.
Edward T. Hall's silent languages Correct Answer - Time, space, things,
friendships, agreements.
Face-to-Face communication:
Edward T. Hall's high-context/low-context continuum. Correct Answer -
High-context: heavy dependence on nonverbal communication.
Low-context: heavy dependence on explicit, verbal communication.
Internet communications Correct Answer - Once message is posted, can
be read anywhere at any time.
