NN CH 13, Ch 13 Davis Test Bank Ques from Davis Online Nursing Q&A

NN CH 13, Ch 13 Davis Test Bank Ques from Davis Online Nursing Q&A 1.Which one of the following is a key to understanding people displaying difficult behaviour? A) Understanding how they use communication blockers B) Avoiding their sharp vocal barbs C) Identifying what goals they are trying to achieve D) Recognizing that perception is 90 percent of behaviour - answer-C) Identifying what goals they are trying to achieve 2.What is a primary tactic that is used by a person displaying persecutor behaviour? A) Backstabbing B) Inconsistent behaviour C) Leading gossip sessions D) Finger-pointing - answer-B) Inconsistent behaviour 3.Which of the following goals has the highest priority for the nurse to achieve when helping a patient work through the stages of grief? A) Help the patient work his or her way through the stages of grief until he or she reaches resolution. B) Monitor the patient's emotional expressions for signs of suicide. C) Keep contact sessions with the patient short and to the point. D) Provide the best care possible so that the patient will survive and recover from his or her illness by meeting physiological and safety needs. - answer-D) Provide the best care possible so that the patient will survive and recover from his or her illness by meeting physiological and safety needs. 4.What is one of the major differences between coworkers' difficulty behaviour and the difficult behaviour displayed by patients? A) Coworkers' behaviour is driven by work-oriented goals. B) Patients' difficult behaviour is much easier to resolve...