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1. The word communication comes from the Latin com- b. to make common
municare, which means
a. "to speak with understanding."
b. "to make common."
c. "to form a community of believers."
d. "to care for others."
2. The "systematic arrangement of symbols to create b. code
meaning in the mind of another" is known as
a. feedback
b. code
c. meaning
d. context
3. The accumulation of various types of mass communi- d. media convergence
cation (radio, television, newspaper, Internet, etc.) into
one medium is called
a. technological convergence
b. organizational convergence
c. inherent convergence
d. media convergence
4. Public communication is commonly referred to as c. public speaking
a. small group communication
b. interpersonal communication
c. public speaking
d. mass communication
5.
, WGU COM101 First Exam Chapters 1-4
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Nonverbal codes: c. are all symbols that are
a. consist of symbols and their grammatical arrange- not words, including bod-
ment. ily movements, the use
b. are a systematic arrangement of symbols used to of space and time, and
create meanings in the mind of another person or sounds other than words
persons.
c. are all symbols that are not words, including bodily
movements, the use of space and time, and sounds
other than words.
d. are any interference in the encoding and decoding
processes that reduces the clarity of a message.
e. are the location where communication takes place.
6. Li, Sarena, and Elini are having an in-depth conversa- b. dialogic
tion about a previous relationship that was abusive.
Each of the women is participating equally. What type
of descriptor most accurately describes this conversa-
tion?
a. persuasive
b. dialogic
c. transmission
d. failure
7. Knowing how communication affects self-perception c. awareness and appreci-
can lead to greater: ation of the self
a. apprehension
b. communication competency
c. awareness and appreciation of the self
d. breakdown of communication messages
e. communication breakdown
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8. As a communicator, what are the three separate activ- c. selection, organization
ities you engage in during the perception process? and interpretation
a. verbal, non-verbal, engagement
b. selective, verbal, engagement
c. selection, organization and interpretation
d. engagement, perspective, non-verbal
e. perspective, verbal, engagement
9. When you meet someone for the first time, you are d. a first impression
forming:
a. an in group
b. an impression management assessment
c. a negative relationship
d. a first impression
e. an assesment
10. If I notice that Heng and Yolanda are often together a. closure
and I "fill in" my inference that they are now lovers,
then I am illustrating the concept of perception called
a. closure
b. figure and ground
c. proximity
d. filtering
11. When you remember how wonderful your mother was a. selective retention
but forget how often she made you feel inadequate,
then you are exhibiting the perception concept called
a. selective retention
b. stereotyping