NCCAP EXAM QUESTIONS AND
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED
A+|UPDATED 2025
Organization – ✔✔
A group of people working together to reach a shared goal.
Delegation – ✔✔
Assigning tasks to others along with the authority needed to complete them.
Authority – ✔✔
The power to make decisions and give directions.
Responsibility – ✔✔
A specific duty or task someone is expected to carry out.
Accountability – ✔✔
Being answerable for the results of a task or decision.
Job Description – ✔✔
A written summary of duties and expectations for a specific role.
Task Outline – ✔✔
A set of clear, step-by-step instructions to complete a job following certain
rules or procedures.
Matrix Organizational Chart – ✔✔
A company structure where employees report to more than one manager,
usually based on both function and project.
Line Organizational Chart – ✔✔
A traditional structure showing clear top-down authority and direct lines of
responsibility.
, Strategic Plan – ✔✔
A long-term plan that sets the organization’s direction and goals for the future.
Operational Plan – ✔✔
A short-term plan created by department managers to carry out daily tasks and
meet departmental goals.
.
Contingency Plan - ANSWERS✔✔Having an alternate plan when things do
not go as planned.
Policy - ANSWERS✔✔A broad written statement defining a course of action.
They state what should be done.
Procedure - ANSWERS✔✔Systematic plans of actions that coordinate with
policies. They identify the who, what, when, and where of how the the policies
should be implemented.
Budget - ANSWERS✔✔A plan that projects how the business will allocate
and spend money over a period of time to maintain its operation.
Operating Budget - ANSWERS✔✔Specific budgets defined to allow each
area of the operation to run effectively. It defines the day to day operation of
the service.
Capital Expense - ANSWERS✔✔Items that go beyond operational expenses
and are used over a period of time.
Leisure - ANSWERS✔✔Independent use of free time.
Recreation - ANSWERS✔✔Activity that refreshes the body or mind-
structured and organized.
Continuum of Care - ANSWERS✔✔Levels of care beginning with care and
support at home, care provided in the community such as adult day centers and
institutional care through assisted living and skilled nursing facilities.
ANSWERS WITH COMPLETE
SOLUTIONS 100% CORRECT RATED
A+|UPDATED 2025
Organization – ✔✔
A group of people working together to reach a shared goal.
Delegation – ✔✔
Assigning tasks to others along with the authority needed to complete them.
Authority – ✔✔
The power to make decisions and give directions.
Responsibility – ✔✔
A specific duty or task someone is expected to carry out.
Accountability – ✔✔
Being answerable for the results of a task or decision.
Job Description – ✔✔
A written summary of duties and expectations for a specific role.
Task Outline – ✔✔
A set of clear, step-by-step instructions to complete a job following certain
rules or procedures.
Matrix Organizational Chart – ✔✔
A company structure where employees report to more than one manager,
usually based on both function and project.
Line Organizational Chart – ✔✔
A traditional structure showing clear top-down authority and direct lines of
responsibility.
, Strategic Plan – ✔✔
A long-term plan that sets the organization’s direction and goals for the future.
Operational Plan – ✔✔
A short-term plan created by department managers to carry out daily tasks and
meet departmental goals.
.
Contingency Plan - ANSWERS✔✔Having an alternate plan when things do
not go as planned.
Policy - ANSWERS✔✔A broad written statement defining a course of action.
They state what should be done.
Procedure - ANSWERS✔✔Systematic plans of actions that coordinate with
policies. They identify the who, what, when, and where of how the the policies
should be implemented.
Budget - ANSWERS✔✔A plan that projects how the business will allocate
and spend money over a period of time to maintain its operation.
Operating Budget - ANSWERS✔✔Specific budgets defined to allow each
area of the operation to run effectively. It defines the day to day operation of
the service.
Capital Expense - ANSWERS✔✔Items that go beyond operational expenses
and are used over a period of time.
Leisure - ANSWERS✔✔Independent use of free time.
Recreation - ANSWERS✔✔Activity that refreshes the body or mind-
structured and organized.
Continuum of Care - ANSWERS✔✔Levels of care beginning with care and
support at home, care provided in the community such as adult day centers and
institutional care through assisted living and skilled nursing facilities.
