According to Mike Markel's definition, what activities count as "technical communication". - ANS>>
writing of document, member of a project team, an information resource.
Technical Communication includes using what skills? - ANS>> read, write, speak, listen
What are the six characteristics of a technical document? - ANS>> It addresses particular readers, it
helps readers solve problems, it reflects the organization's goals and culture, it is produced
collaboratively, it uses design to increase readability, and it consists of words or images or both
What are the measures of excellence for technical writing? - ANS>> Honesty, clarity, accuracy,
comprehensiveness, accessibility, conciseness, professional appearance, and correctness
What is meant by the following moral standards? Rights, Justice, Utility, Care - ANS>> rights - basic
needs and welfare
justice - costs and benefits of an action or a policy are distributed among a group
utility - positive and negative affects an action or policy has, will have, or might have on others
care - relationships we have with other people.
During which stage of the writing process do you analyze purpose and audience? - ANS>> Planning
During which stage in the writing process do you use invention strategies like journalistic questions,
brainstorming, freewriting and clustering? - ANS>> Research
What is the benefit to your readers of using a conventional pattern of organization? (Ch 7 - ANS>>
Makes your document easier to read and understand. People familiar with proposals can find what they
are looking for easily because you have put information where others have put similar information.
What kinds of questions are answered by completing a feasibility report? - ANS>> Feasibility report:
compare and contrasting options in response to an issue. Report will help determine the criteria for the
issue. Conclusions are drawn based on criteria.
, A table or spreadsheet used to systematically evaluate options according to specific criteria is a
________. - ANS>> Graphic
According to Chapter 12, why are graphics important? - ANS>> Catch readers' attention and interests -
helps writers communicate information that is difficult to communicate with words - helps writers clarify
and emphasize information - helps writers communicate information to multiple audiences with
different interests, attitudes, and reading habits.
What does the conclusion of a recommendation report accomplish? (Ch 18) - ANS>> It answers the
question "What does it mean?" They are the implications of the results.
What does the methods section of a recommendation report accomplish? (Ch 18) - ANS>> Answers the
question "what did you do?" provides enough information to help reader understand.
In the results section of a recommendation report, what question/s is/are answered? (Ch 18) - ANS>>
Answers the question "What did you see?"
What are the four stages of conducting an experiment? (Chapter 6) - ANS>> 1. Establish hypothesis
2. test the hypothesis
3. analyze the data
4. report the data
Are back to back headings in a document good? (Chapter 9) - ANS>> No, they are illogical.
What are the two kinds of paragraphs? (Chapter 9) - ANS>> Body paragraph and transitional
paragraph.
Is this true or false? According to Chapter 9, you should jot down a working title before you start
drafting to give you a sense of direction, then come back and revise it at the end. - ANS>> True
True or false? According to chapter 4, common gender differences are that women tend to value
consensus and relationships more, show more empathy, and demonstrate superior listening skills, while