MIS FINAL EXAM QUESTIONS AND
CORRECT ANSWERS ALREADY
PASSED
Which of the following is not one of the Simon's four stages of decision making?
A) Implementation
B) Intelligence
C) Analysis
D) Choice
E) Design - Answer-analysis
T/F: The third stage in Simon's description of decision making is implementation. -
Answer-False
Which type of decision is deciding whether to introduce a new product line?
A) Structured
B) Unstructured
C) Recurring
D) Nonrecurring
E) Procedural - Answer-Unstructured
Which of the following are most likely to rely primarily on production reports for their
decision-making needs?
A) Operational supervisors
B) Senior managers
C) Analytic modelers
D) Business analysts
E) Executives - Answer-Operation supervisors
Which systems are typically a major source of data for other systems?
A) transaction processing systems
B) management information systems
C) executive support systems
D) decision-support systems - Answer-Transaction processing systems
,A relocation control system that reports summaries on the total moving, house-hunting,
and home financing costs for employees in all company divisions would fall into the
category of
A) knowledge management systems.
B) transaction processing systems.
C) executive support systems.
D) management information systems. - Answer-Management information systems
Executive support systems are information systems that support the
A) long-range planning activities of senior management.
B) knowledge and data workers in an organization.
C) decision-making and administrative activities of middle managers.
D) day-to-day processes of production. - Answer-long-range planning activities of senior
management
RFID sensor-generated data on stored food items such as storage location is an
example of:
A) raw input.
B) raw output.
C) customer and product data.
D) sales information.
E) information systems. - Answer-Raw input
The enormous volume of data generated by Internet activity, such as web traffic, email,
and social media is referred to as:
A) IoT
B) big data.
C) the mobile digital platform.
D) cloud computing.
E) business intelligence. - Answer-big data
The three activities in an information system that produce the information organizations
use to control operations are:
A) information, research, and analysis.
B) input, output, and feedback.
C) data, information, and analysis.
D) data analysis, processing, and feedback.
E) input, processing, and output. - Answer-input, processing, and output
The Mandarin Oriental's use of computer systems to keep track of guests' preferences
is an example of which of the following?
A) Improved flexibility
,B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence - Answer-Customer Intimacy
Walmart exemplifies the power of information systems coupled with state-of-the-art
business practices and supportive management to achieve which of the following?
A) New products and services
B) Operational efficiency
C) Survival
D) Customer intimacy
E) Competitive advantage - Answer-Operational efficiency
If your main supplier was late in delivering goods, which type of system would you use
to update your production schedule?
A) ESS
B) TPS
C) MIS
D) DSS
E) BIS - Answer-TPS
You have been hired by a non-profit agency to implement a system to handle their
donations. The system must be able to handle and record telephone, SMS, and Internet
donations, provide up-to-the-minute reports, and create highly customizable mailing
lists. In addition, event fundraisers need to be able to quickly access a donor's
information and history. Which of the following systems will best meet these needs?
A) TPS
B) TPS with DSS capabilities
C) TPS with MIS capabilities
D) TPS with ESS capabilities
E) DSS with MIS capabilities - Answer-TPS with MIS capabilities
To monitor the status of internal operations and the firm's relations with the external
environment, managers need which of the following types of system?
A) DSS
B) KWS
C) TPS
D) MIS
E) BIS - Answer-TPS
A(n) ________ is typically a major source of data for other systems.
, A) TPS
B) MIS
C) ESS
D) DSS
E) KMS - Answer-TPS
Which of the following would you use in order to determine which of your suppliers has
the best and worst records for keeping to your production schedule?
A) MIS
B) TPS
C) UPS
D) DSS
E) CRM - Answer-MIS
A relocation control system that reports summaries on the total moving, house hunting,
and home financing costs for employees in all company divisions falls into which of the
following categories?
A) KMS
B) TPS
C) ESS
D) MIS
E) DSS - Answer-MIS
Non-typical business problems with causes and effects that are rapidly changing are
typically handled by which of the following types of information system?
A) MIS
B) TPS
C) ESS
D) DSS
E) KMS - Answer-DSS
Which of the following types of information system is especially suited to situations in
which the procedure for arriving at a solution may not be fully defined in advance?
A) MIS
B) TPS
C) DSS
D) KMS
E) RPS - Answer-DSS
Which type of information system would you use to forecast the return on investment if
your firm planned to switch to a new supplier that offered products at a lower cost?
CORRECT ANSWERS ALREADY
PASSED
Which of the following is not one of the Simon's four stages of decision making?
A) Implementation
B) Intelligence
C) Analysis
D) Choice
E) Design - Answer-analysis
T/F: The third stage in Simon's description of decision making is implementation. -
Answer-False
Which type of decision is deciding whether to introduce a new product line?
A) Structured
B) Unstructured
C) Recurring
D) Nonrecurring
E) Procedural - Answer-Unstructured
Which of the following are most likely to rely primarily on production reports for their
decision-making needs?
A) Operational supervisors
B) Senior managers
C) Analytic modelers
D) Business analysts
E) Executives - Answer-Operation supervisors
Which systems are typically a major source of data for other systems?
A) transaction processing systems
B) management information systems
C) executive support systems
D) decision-support systems - Answer-Transaction processing systems
,A relocation control system that reports summaries on the total moving, house-hunting,
and home financing costs for employees in all company divisions would fall into the
category of
A) knowledge management systems.
B) transaction processing systems.
C) executive support systems.
D) management information systems. - Answer-Management information systems
Executive support systems are information systems that support the
A) long-range planning activities of senior management.
B) knowledge and data workers in an organization.
C) decision-making and administrative activities of middle managers.
D) day-to-day processes of production. - Answer-long-range planning activities of senior
management
RFID sensor-generated data on stored food items such as storage location is an
example of:
A) raw input.
B) raw output.
C) customer and product data.
D) sales information.
E) information systems. - Answer-Raw input
The enormous volume of data generated by Internet activity, such as web traffic, email,
and social media is referred to as:
A) IoT
B) big data.
C) the mobile digital platform.
D) cloud computing.
E) business intelligence. - Answer-big data
The three activities in an information system that produce the information organizations
use to control operations are:
A) information, research, and analysis.
B) input, output, and feedback.
C) data, information, and analysis.
D) data analysis, processing, and feedback.
E) input, processing, and output. - Answer-input, processing, and output
The Mandarin Oriental's use of computer systems to keep track of guests' preferences
is an example of which of the following?
A) Improved flexibility
,B) Improved decision making
C) Improved efficiency
D) Customer intimacy
E) Operational excellence - Answer-Customer Intimacy
Walmart exemplifies the power of information systems coupled with state-of-the-art
business practices and supportive management to achieve which of the following?
A) New products and services
B) Operational efficiency
C) Survival
D) Customer intimacy
E) Competitive advantage - Answer-Operational efficiency
If your main supplier was late in delivering goods, which type of system would you use
to update your production schedule?
A) ESS
B) TPS
C) MIS
D) DSS
E) BIS - Answer-TPS
You have been hired by a non-profit agency to implement a system to handle their
donations. The system must be able to handle and record telephone, SMS, and Internet
donations, provide up-to-the-minute reports, and create highly customizable mailing
lists. In addition, event fundraisers need to be able to quickly access a donor's
information and history. Which of the following systems will best meet these needs?
A) TPS
B) TPS with DSS capabilities
C) TPS with MIS capabilities
D) TPS with ESS capabilities
E) DSS with MIS capabilities - Answer-TPS with MIS capabilities
To monitor the status of internal operations and the firm's relations with the external
environment, managers need which of the following types of system?
A) DSS
B) KWS
C) TPS
D) MIS
E) BIS - Answer-TPS
A(n) ________ is typically a major source of data for other systems.
, A) TPS
B) MIS
C) ESS
D) DSS
E) KMS - Answer-TPS
Which of the following would you use in order to determine which of your suppliers has
the best and worst records for keeping to your production schedule?
A) MIS
B) TPS
C) UPS
D) DSS
E) CRM - Answer-MIS
A relocation control system that reports summaries on the total moving, house hunting,
and home financing costs for employees in all company divisions falls into which of the
following categories?
A) KMS
B) TPS
C) ESS
D) MIS
E) DSS - Answer-MIS
Non-typical business problems with causes and effects that are rapidly changing are
typically handled by which of the following types of information system?
A) MIS
B) TPS
C) ESS
D) DSS
E) KMS - Answer-DSS
Which of the following types of information system is especially suited to situations in
which the procedure for arriving at a solution may not be fully defined in advance?
A) MIS
B) TPS
C) DSS
D) KMS
E) RPS - Answer-DSS
Which type of information system would you use to forecast the return on investment if
your firm planned to switch to a new supplier that offered products at a lower cost?
