Assignment 3
Due 22 August 2025
, Marketing Metrics
MNM4803 – Assignment 3 (2025)
1. Ratios for Evaluating Sales Team Performance and Effectiveness
Measuring the performance of a sales team requires more than simply checking
revenue numbers. To gain meaningful insights, managers rely on ratios that highlight
efficiency, conversion success, and customer value. These ratios help identify both
strengths and weaknesses in the team’s operations and guide managerial decision-
making.
1.1 Sales per Salesperson
Formula:
Sales per Salesperson=Total Sales RevenueNumber of Salespeople\text{Sales per
Salesperson} = \frac{\text{Total Sales Revenue}}{\text{Number of
Salespeople}}Sales per Salesperson=Number of SalespeopleTotal Sales Revenue
Key Inputs:
Total Sales Revenue: Overall income generated from sales in a defined period.
Number of Salespeople: Active representatives involved during the same
period.
Managerial Interpretation:
This ratio shows the average revenue generated per salesperson.
A high value suggests that sales representatives are productive, possibly due to
effective training, clear territory assignments, or strong customer relationships.
A low value may point to inefficiencies, poor motivation, or an oversized sales
force relative to the market potential.