peer support specialist WITH CORRECT
SOLUTIONS(2025/2026) QUESTIONS AND
ANSWERS 100% GRADED A+
peer specialists - CORRECT ANSWERS--should have a good understanding of the
impact of trauma in recovery
Mercy Maricopa Integrated Care (MMIC) - CORRECT ANSWERS--ADHS/ DBHS
contracts with the RBHA throughout the state
Arnold v. Sarn - CORRECT ANSWERS--A class action suit was filed in 1981 against
the state of Arizona alleging that the state and the county did not provide a
comprehensive Mental Health system.
dual relationship - CORRECT ANSWERS--relationships in which a service provider has
both a paid helping relationship with another individual and another kind of relationship
as well.
advocacy - CORRECT ANSWERS--the act of speaking to and for another person or
oneself.
empathy - CORRECT ANSWERS--the ability to understand, perceive and feel another
persons feelings.
sympathy - CORRECT ANSWERS--to feel pity or sorrow
unconditional positive regard - CORRECT ANSWERS--acceptance and support of a
person regardless of what the person says or does.
person first language - CORRECT ANSWERS--emphasizing the person rather than
their symptoms.
individual advocacy - CORRECT ANSWERS--when one person who speaks on behalf
of another person.
self advocacy - CORRECT ANSWERS--when one person communicates their needs or
desires to others.
system advocacy - CORRECT ANSWERS--about changing rules, policies or laws that
influences how people live their lives.
, stigma - CORRECT ANSWERS--when someone judges you based on a single personal
trait.
facilitating recovery - CORRECT ANSWERS--is what the behavioral health
professionals do.
recovery - CORRECT ANSWERS--is what the consumer does
hallucinations - CORRECT ANSWERS--auditory or visual perceptions involve other
senses: feel, taste or smell, manageable with coping strategies.
delusions - CORRECT ANSWERS--beliefs that are firmly held despite contradictory
evidence.
negative symptoms - CORRECT ANSWERS--the person has a lack of interest or
pleasure
active listening - CORRECT ANSWERS--limit distractions to allow for focus on the
speaker.
stressor - CORRECT ANSWERS--anything that makes one uncomfortable
role model - CORRECT ANSWERS--acting as an example
cultural competence - CORRECT ANSWERS--attaining knowledge, skills, and attitude
to provide effective care to diverse populations.
strength based approach - CORRECT ANSWERS--using a strength as a source to
assist a person to move toward their own recovery.
break confidentiality - CORRECT ANSWERS--the life of a member or another is at risk.
teachable moments - CORRECT ANSWERS--can occur when the member can't move
forward in solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in is
to... - CORRECT ANSWERS--share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - CORRECT ANSWERS--
respectfully challenge the comment and use as a teachable moment.
emotional intelligence - CORRECT ANSWERS--thee ability to recognize your own and
other's emotional states, influencing others by engaging them in a positive way, building
upon personal strengths and self confidence.
SOLUTIONS(2025/2026) QUESTIONS AND
ANSWERS 100% GRADED A+
peer specialists - CORRECT ANSWERS--should have a good understanding of the
impact of trauma in recovery
Mercy Maricopa Integrated Care (MMIC) - CORRECT ANSWERS--ADHS/ DBHS
contracts with the RBHA throughout the state
Arnold v. Sarn - CORRECT ANSWERS--A class action suit was filed in 1981 against
the state of Arizona alleging that the state and the county did not provide a
comprehensive Mental Health system.
dual relationship - CORRECT ANSWERS--relationships in which a service provider has
both a paid helping relationship with another individual and another kind of relationship
as well.
advocacy - CORRECT ANSWERS--the act of speaking to and for another person or
oneself.
empathy - CORRECT ANSWERS--the ability to understand, perceive and feel another
persons feelings.
sympathy - CORRECT ANSWERS--to feel pity or sorrow
unconditional positive regard - CORRECT ANSWERS--acceptance and support of a
person regardless of what the person says or does.
person first language - CORRECT ANSWERS--emphasizing the person rather than
their symptoms.
individual advocacy - CORRECT ANSWERS--when one person who speaks on behalf
of another person.
self advocacy - CORRECT ANSWERS--when one person communicates their needs or
desires to others.
system advocacy - CORRECT ANSWERS--about changing rules, policies or laws that
influences how people live their lives.
, stigma - CORRECT ANSWERS--when someone judges you based on a single personal
trait.
facilitating recovery - CORRECT ANSWERS--is what the behavioral health
professionals do.
recovery - CORRECT ANSWERS--is what the consumer does
hallucinations - CORRECT ANSWERS--auditory or visual perceptions involve other
senses: feel, taste or smell, manageable with coping strategies.
delusions - CORRECT ANSWERS--beliefs that are firmly held despite contradictory
evidence.
negative symptoms - CORRECT ANSWERS--the person has a lack of interest or
pleasure
active listening - CORRECT ANSWERS--limit distractions to allow for focus on the
speaker.
stressor - CORRECT ANSWERS--anything that makes one uncomfortable
role model - CORRECT ANSWERS--acting as an example
cultural competence - CORRECT ANSWERS--attaining knowledge, skills, and attitude
to provide effective care to diverse populations.
strength based approach - CORRECT ANSWERS--using a strength as a source to
assist a person to move toward their own recovery.
break confidentiality - CORRECT ANSWERS--the life of a member or another is at risk.
teachable moments - CORRECT ANSWERS--can occur when the member can't move
forward in solving a problem or is stuck in a situation and doesn't know what to do.
an effective way to bring about positive change within organization the PSS works in is
to... - CORRECT ANSWERS--share your story with co workers as well as clients.
during a staff meeting, you might hear a staff member refer to a member as "crazy" and
then laughs about it. should you do anything, and what? - CORRECT ANSWERS--
respectfully challenge the comment and use as a teachable moment.
emotional intelligence - CORRECT ANSWERS--thee ability to recognize your own and
other's emotional states, influencing others by engaging them in a positive way, building
upon personal strengths and self confidence.
