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What does constitutive mean? How does this term illustrate the basic premise of the constitutive
approaches? ✔Correct answer-making a thing what it is; the constitutive approach says that
communication makes organization what it is "communication is everything"; view of communication
as a process that produces and reproduces meaning
How are the constitutive approaches a response to critiques of the container metaphor in
organizational communication? ✔Correct answer-The shift is called a social constructionist
position and argues that reality (and an organization) is not an objective thing but is an
intersubjective construction created through communication
How are the constitutive approaches a response to the transition from the modern era to the
postmodern era in Western culture? ✔Correct answer-Constitutive approaches trying to better
explain how people organize in post modern era
Compare and contrast the emphases of modern era organizing/organizations with those of
postmodern era organizing/organizations. ✔Correct answer-The modern era: Emphasis on ...
• Industrialization
• Urban migration
• The growth of nation-states
• Instrumental rationality (means-ends reasoning)
• Bureaucracy
The postmodern era: Emphasis on ...
• The information age
• Transnationalism/blurring of national boundaries
• Accessibility, abundance of decontextualized information
• Skepticism toward authority, patriarchy, etc.
• Instability of identity
What does the acronym CCO stand for? ✔Correct answer-Communicative constitution of
organizations
What is the primary goal of the CCO theorist? ✔Correct answer-CCO theorists try to understand
the complicated processes through which human interactions create, re-create, and change
organizations
Define and give an example of "little d" discourse and "big D" discourse. ✔Correct answer-•
discourse - every day interactions and conversations (spoken, written, verbal and nonverbal)
• Discourse -general and enduring systems of thought; communication about concepts or terms that
come to carry a special meaning
What does it mean to say that CCO theorists are more interested in organizing than in organizations?
✔Correct answer-Want to think about organizing as an ongoing thing continuously through
communication
, Summarize the contributions of the Montreal School to CCO thinking in ten words or fewer.
✔Correct answer-Interactions produce texts and those texts have agency over behavior
Generally speaking, what process does the degrees of separation model describe? [Note: You do not
need to be able to distinguish between specific degrees.] ✔Correct answer-***
What does it mean to say that texts have agency? With which school of thought is this idea
associated? ✔Correct answer-Montreal School, text has meaning means conversations become
legitimized through things like plans or other people talking about those conversations. Text doesn't
have to mean written down. Look to those to act a certain way, making texts have influence on some
people
Summarize the contributions of the Four Flows Model to CCO thinking in ten words or fewer.
✔Correct answer-Communication about membership negotiation, self-structuring, activity
coordination, and institutional positioning/relationships creates organization
What functions are proposed to be part of the membership negotiation flow? ✔Correct answer-
who are members (now), and how can you tell?
What functions are proposed to be part of the institutional positioning flow? ✔Correct answer-
what relationships does the entity have with other entities in its environment? How do resources
flow between them?
What functions are proposed to be part of the self-structuring flow? ✔Correct answer-what are
norms, standards and rules for getting work done?
What functions are proposed to be part of the activity coordination flow? ✔Correct answer-what
activities are being accomplished and how?
Describe two critiques of the constitutive approaches. ✔Correct answer-1. Overemphasis on
socially constructed "reality" - overlooks material reality?
a. Materiality - concerns with objet s such as buildings or furniture, the bodies we inhabit, etc.
2. Focuses on microscopic interactional processes - overlooks issues of power and control
Be able to apply key terms and concepts to the Anonymous hacker group, as we discussed in lecture.
✔Correct answer-Montreal school (look at how a does mission, how they interaction, gain
momentum with naming mission and how they're going to do it and what they do becomes who
they are) and four flows model (membership negotiation or who's in it, self structuring - procedures
or rules, institutional positioning - how they relate to internet, government etc., coordinating
activity)
Be able to recognize examples of information and communication technologies (ICTs) that are used in
contemporary workplaces. ✔Correct answer-• Email
• IM
• Voicemail
• Fax
• Audio/video conference
• Online collaboration spaces
• Group decision support
• Management information systems