WELLCARE ACT MASTERY Exam 2
Broker Questions and Answers 2025 Top
Rated A+
Enrollment applications must be received by Wellcare no later than
calendar day(s) following receipt from the beneficiary. – correct
answer 1
Which elements are available as part of Wellcare's Sales Support
model? - correct answer All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums - correct answer False
Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or
specialists - correct answer True
,At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this
course - correct answer True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a - correct answer Complaint
Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be
issued a Corrective Action Plan. - correct answer False
Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (formaland
informal). - correct answer False
, Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - correct answer False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
Broker Questions and Answers 2025 Top
Rated A+
Enrollment applications must be received by Wellcare no later than
calendar day(s) following receipt from the beneficiary. – correct
answer 1
Which elements are available as part of Wellcare's Sales Support
model? - correct answer All of these
Low-Income Subsidy (LIS), which is often referred to as Extra Help,
reduces all Part D plan premiums - correct answer False
Prior to completing the enrollment form, broker/agents should always
confirm the beneficiary's primary care provider (PCP) and/or
specialists - correct answer True
,At the end of this course, there will be a Mastery Exam. Agents must
achieve a passing score of 85% or higher to successfully complete this
course - correct answer True
Brokers/Agents may be investigated after being suspected of
noncompliant activity reported through a - correct answer Complaint
Tracking Module (CTM)
Grievance
Secret Shop Finding
A broker/agent who has never had any verbal warnings cannot be
issued a Corrective Action Plan. - correct answer False
Wellcare does not need to be informed of all marketing/sales events at
which plans or materials will be presented or distributed (formaland
informal). - correct answer False
, Marketing benefits in a service area where those benefits are not
available is prohibited and considered misleading unless that is
unavoidable because of local/regional or media use. - correct answer
True
CustomPoint sales material order dates will be posted on
Wellcare.com - correct answer False
The online Centene Workbench self-service portal enables you to -
correct answer All of these
The TPMO disclaimer must be used by any TPMO that sells plans on
behalf of more than one MA plan provider. The disclaimer must be: -
correct answer Included in any marketing materials, including print
materials and television advertisements developed, used, or
distributed by the TPMO.
Verbally conveyed within the first minute of a sales call.
