Semester 2 2025 - DUE 20 August 2025; 100%
TRUSTED Complete, trusted solutions and
explanations.
Question 1: True/False
1.1 Operational failures caused by staff are driven by error,
fraud and data theft. → True
Explanation: Staff-related operational failures typically
arise from mistakes (errors), deliberate misconduct (fraud),
or misuse of data (data theft).
1.2 Technology and systems are examples of external drivers of
operational risk management. → False
Explanation: Technology and systems are considered
internal drivers because they are part of the organisation’s
own processes and infrastructure. External drivers include
things like regulations, economic conditions, or natural
disasters.
1.3 Operational risk is the risk of loss arising from human error,
management failure and fraud or shortcomings in systems or
controls. This would include strategic and reputational risk. →
False