OH&S FINAL EXAM QUESTIONS AND ANSWERS
PTSD - CORRECT ANSWER✅✅results from exposure to traumatic events
- Re-experiencing the initial event
- Avoidance of specific situations
- Arousal
Research suggests 9% of Canadians will experience PTSD in their lifetime
Federal Government of Canada has announced an action plan to address PTSD among public safety
personnel
Mental health problems are estimated to cost the economy in excess of $50 billion per year. - CORRECT
ANSWER✅✅TRUE
Absenteeism and presenteeism costs stemming from work-life conflict are about $6 billion annually. -
CORRECT ANSWER✅✅TRUE
Workplace stress costs Canadian economy $12 to $33 billion annually ($300 billion in the USA) -
CORRECT ANSWER✅✅TRUE
According to NIOSH, occupational stress is one 10 leading causes of death in the workplace - CORRECT
ANSWER✅✅TRUE
CSA-Z1003-13 - CORRECT ANSWER✅✅workplace standard, for psychological healthy and safe
workplace; a voluntary standard published by the CSA with the support of Mental Health Commission of
Canada
Psychologically healthy and safe workplace - CORRECT ANSWER✅✅A workplace that promotes
workers' psychological well-being and actively works to prevent harm to workers' psychological health
including in negligent, reckless, or intentional ways
,Psychosocial Model of Health - CORRECT ANSWER✅✅Approach to the study of health that highlights
the importance of both the social environment and psychological factors
Social factors - CORRECT ANSWER✅✅Family circumstances, exposure to violence, and workplace
policies
Psychological factors - CORRECT ANSWER✅✅Levels of self-esteem and anxiety, as well as the ability to
cope with pressure
Stressor - CORRECT ANSWER✅✅Objectively verifiable event that occurs outside the individual that has
the potential to cause stress
Stressor Categories - CORRECT ANSWER✅✅Acute
Chronic
Daily
Catastrophic
These categories vary according to:
Frequency
Duration
Intensity, and
Specificity of onset
Acute - CORRECT ANSWER✅✅Frequency - Rare
Low frequency
Duration - Short
Intensity - High
Specificity of onset - Specific
(i.e., you know exactly when it began)
,A traffic accident is an acute stressor
Example:
Performance review meeting or a conflict with a supervisor may be an acute stressor
Chronic - CORRECT ANSWER✅✅Frequency - Frequent
Duration - Short or Long
Intensity - Low or High
Specificity of onset - Non-specific
Example:
Job insecurity: Naggingworry that job isat risk
Daily - CORRECT ANSWER✅✅Frequency - Infrequent
Duration - Short
Intensity - Low
Specificity of onset - Specific
Example:
Dealing with a broken piece of office equipment
Catastrophic - CORRECT ANSWER✅✅Frequency - Very rare
Duration - Short or Long
Intensity - Extremely high
Specificity of onset - Specific
Distinction between acute and catastrophic relates to intensity of the stressor
Example;
Sept 11, 2001
, Threat to life, loss of life, or major property damage
stress is an internal event that is subjectively defined. Stress is a consequence of any action, situation, or
event that places special demands on a person. The stress response is an adaptive reaction to these
demands and is influenced by differences between people. - CORRECT ANSWER✅✅TRUE
Stressors in the Workplace: NIOSH model identifies major categories: - CORRECT ANSWER✅✅-
Workload and work pace: Is the workload reasonable
- Role stressors
- Youre being micromanaged, or not properly trained and the wrong calls are being made. Ambiguity
- Career concerns: worrying about job security
- Work scheduling
- Interpersonal relations: collegues and supervisor dont like you
- Job content and control
13 Organizational Factors (CSA Z1003-13) *** - CORRECT ANSWER✅✅1. Organizational culture
2. Psychological and social support
3. Clear leadership and expectations
4. Civility and respect
5. Psychological demands
6. Growth and development
7. Recognition and reward
8. Involvement and influence
9. Workload management
10. Engagement
11. Work-life balance
12. Psychological protection
13. Protection of physical safety
PTSD - CORRECT ANSWER✅✅results from exposure to traumatic events
- Re-experiencing the initial event
- Avoidance of specific situations
- Arousal
Research suggests 9% of Canadians will experience PTSD in their lifetime
Federal Government of Canada has announced an action plan to address PTSD among public safety
personnel
Mental health problems are estimated to cost the economy in excess of $50 billion per year. - CORRECT
ANSWER✅✅TRUE
Absenteeism and presenteeism costs stemming from work-life conflict are about $6 billion annually. -
CORRECT ANSWER✅✅TRUE
Workplace stress costs Canadian economy $12 to $33 billion annually ($300 billion in the USA) -
CORRECT ANSWER✅✅TRUE
According to NIOSH, occupational stress is one 10 leading causes of death in the workplace - CORRECT
ANSWER✅✅TRUE
CSA-Z1003-13 - CORRECT ANSWER✅✅workplace standard, for psychological healthy and safe
workplace; a voluntary standard published by the CSA with the support of Mental Health Commission of
Canada
Psychologically healthy and safe workplace - CORRECT ANSWER✅✅A workplace that promotes
workers' psychological well-being and actively works to prevent harm to workers' psychological health
including in negligent, reckless, or intentional ways
,Psychosocial Model of Health - CORRECT ANSWER✅✅Approach to the study of health that highlights
the importance of both the social environment and psychological factors
Social factors - CORRECT ANSWER✅✅Family circumstances, exposure to violence, and workplace
policies
Psychological factors - CORRECT ANSWER✅✅Levels of self-esteem and anxiety, as well as the ability to
cope with pressure
Stressor - CORRECT ANSWER✅✅Objectively verifiable event that occurs outside the individual that has
the potential to cause stress
Stressor Categories - CORRECT ANSWER✅✅Acute
Chronic
Daily
Catastrophic
These categories vary according to:
Frequency
Duration
Intensity, and
Specificity of onset
Acute - CORRECT ANSWER✅✅Frequency - Rare
Low frequency
Duration - Short
Intensity - High
Specificity of onset - Specific
(i.e., you know exactly when it began)
,A traffic accident is an acute stressor
Example:
Performance review meeting or a conflict with a supervisor may be an acute stressor
Chronic - CORRECT ANSWER✅✅Frequency - Frequent
Duration - Short or Long
Intensity - Low or High
Specificity of onset - Non-specific
Example:
Job insecurity: Naggingworry that job isat risk
Daily - CORRECT ANSWER✅✅Frequency - Infrequent
Duration - Short
Intensity - Low
Specificity of onset - Specific
Example:
Dealing with a broken piece of office equipment
Catastrophic - CORRECT ANSWER✅✅Frequency - Very rare
Duration - Short or Long
Intensity - Extremely high
Specificity of onset - Specific
Distinction between acute and catastrophic relates to intensity of the stressor
Example;
Sept 11, 2001
, Threat to life, loss of life, or major property damage
stress is an internal event that is subjectively defined. Stress is a consequence of any action, situation, or
event that places special demands on a person. The stress response is an adaptive reaction to these
demands and is influenced by differences between people. - CORRECT ANSWER✅✅TRUE
Stressors in the Workplace: NIOSH model identifies major categories: - CORRECT ANSWER✅✅-
Workload and work pace: Is the workload reasonable
- Role stressors
- Youre being micromanaged, or not properly trained and the wrong calls are being made. Ambiguity
- Career concerns: worrying about job security
- Work scheduling
- Interpersonal relations: collegues and supervisor dont like you
- Job content and control
13 Organizational Factors (CSA Z1003-13) *** - CORRECT ANSWER✅✅1. Organizational culture
2. Psychological and social support
3. Clear leadership and expectations
4. Civility and respect
5. Psychological demands
6. Growth and development
7. Recognition and reward
8. Involvement and influence
9. Workload management
10. Engagement
11. Work-life balance
12. Psychological protection
13. Protection of physical safety
